Customer Reviews for KitchenAid - 24" Built-In Electric Convection Double Wall Oven with WiFi - Stainless Steel
Customer Rating
1
Bottom oven not working! Top oven working
on September 29, 2023
Posted by: Larry F3
from Los Angeles
[This review was collected as part of a promotion.] Had Appliance Dr come out to fix bottom oven, looked at oven said need electrician and left even though we told him that electrician already looked at oven and it is hooked up correctly! But he still left without doing anything! Called KitchenAid sending out another company 9-29
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, October 2, 2023
Thank you for sharing your experience with us, Larry F3. We apologize for the concerns that you are experiencing with your Wall Oven and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 404075. We look forward to speaking with you. Marie Q
We replaced excellent 25-year-old Kitchenaid double wall oven with this one, constrained by location between door and window so couldn't go to 27 or 30 inch size. None of your specs or information reveal this is 2 separate units, a real pain to install, and interior is only 18 inches wide!!! So much smaller than old 24-inch unit our roasting pan and cookie sheets won't fit inside! Will a Thanksgiving turkey fit? We would never have bought this if we had known these two things. Big disappointment.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, September 21, 2023
Thank you for sharing your experience with us, Dr. Morre. We apologize for the concerns that you are experiencing with your Wall Oven and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 398489. We look forward to speaking with you. Marie Q
[This review was collected as part of a promotion.] Just purchased & preheat buzzes in about 5 minutes to say it’s preheated & it’s no where near preheated. Timer buzzer isn’t loud enough nor long enough to be of help. AND temp does not reach desired temp—-about 25 to 50 degrees lower than set at.
[This review was collected as part of a promotion.] I love my new oven. Very easy to operate and very pleased with results. I love that it came with its own sheet pans and has settings that are pre programmed. The fact that it has wi fi means I have even more control over what’s cooking than ever before.
[This review was collected as part of a promotion.] This double oven is performing great. Like the removable tray for quick clean up. Looks are great too.