Customer reviews from kitchenaid.com
KitchenAid - 24" Built-In Electric Convection Double Wall Oven with WiFi - Stainless Steel
Average customer rating
3.2
(27 Reviews)
Rating breakdown 27 reviews
5 Stars
10
4 Stars
4
3 Stars
2
2 Stars
3
1 Star
8
37%of customers recommend this product.
(
7 out of
19)
Customer Reviews for KitchenAid - 24" Built-In Electric Convection Double Wall Oven with WiFi - Stainless Steel
Customer Rating
5
Just what we hoped for
on July 17, 2025
Posted by: Tennis Guy 13
from California
[This review was collected as part of a promotion.] The double ovens are everything we hoped for. They look beautiful and cook like a dream. We are extremely pleased.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Very Disappointed
on August 10, 2025
Posted by: Narek
from los Angeles
this 2-section wall oven and it’s been nothing but trouble. The top oven can’t even connect to 2.4GHz Wi-Fi, and the bottom oven is worse—it constantly restarts the software. I’ve tried a full power-off reset, but it didn’t help at all. I opened a support ticket, but even after that, I haven’t been able to get any real help or resolution. For the price, I expected reliability and better customer service, but instead I’m stuck with a barely functional oven
No, I would not recommend this to a friend.
Response from kitchenaid.comBy Branded Team, Consumer Care, August 12, 2025
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Wall Oven and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at http://spr.ly/6420foWgy or Direct Message on Instagram http://spr.ly/6422foWgK . When responding, please include your contact information and reference Case # 765486.
We look forward to speaking with you.
Kristin S.
We look forward to speaking with you.
Kristin S.
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Won’t heat to temperature
on October 29, 2025
Posted by: Temp50less
from Brockton, MA
My new ovens do not heat to temperature on display-they are 50 degrees cooler. Both ovens are exactly 50 degrees cooler than display temp. There is no way to calibrate the temperature sensor.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com