Customer reviews from kitchenaid.com
KitchenAid - 24" Built-In Electric Convection Double Wall Oven with WiFi - Stainless Steel
Average customer rating
3.1
(29 Reviews)
Rating breakdown 29 reviews
5 Stars
10
4 Stars
4
3 Stars
3
2 Stars
4
1 Star
8
33%of customers recommend this product.
(
7 out of
21)
Customer Reviews for KitchenAid - 24" Built-In Electric Convection Double Wall Oven with WiFi - Stainless Steel
Customer Rating
5
on July 15, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] We have had this double oven for about a month and it is really cool. My wife is still trying to get used to it. I love the Wifi. This is really a nice oven
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Just what we hoped for
on July 17, 2025
Posted by: Tennis Guy 13
from California
[This review was collected as part of a promotion.] The double ovens are everything we hoped for. They look beautiful and cook like a dream. We are extremely pleased.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Won’t heat to temperature
on October 29, 2025
Posted by: Temp50less
from Brockton, MA
My new ovens do not heat to temperature on display-they are 50 degrees cooler. Both ovens are exactly 50 degrees cooler than display temp. There is no way to calibrate the temperature sensor.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Disappointing
on December 12, 2025
Posted by: Letlois
from Colts Neck, New Jersey
[This review was collected as part of a promotion.] I bought this a few months ago and wouldn’t recommend it to anyone. It looks beautiful but lacks in the cooking functions. It only heats from the top and not the bottom. Always takes longer to cook. Doesn’t cook frozen items very well.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Inconsistent oven turns off while cooking
on March 9, 2026
Posted by: Lacc
from San Diego
[This review was collected as part of a promotion.] Hello. I purchased the double oven as I have had great experience with Kitchen Aid. However the performance is inconsistent. Cooking a pie and the oven turned off then showed error (disappeared quickly so unable to take a picture of it). Was able to turn it in to complete baking. More than once we remove something to test if it was done and oven turned off I assume I didn’t respond quickly enough but never had an oven turned off so quickly. I don’t like that I don’t have the ability to set the temperature. Must select the cooking options 325 350 375, etc. two weeks ago. Turned off oven. Heard the cooling fan which went off then turned back on it has a mind of its own. Had to search for someone to install it as the original installers couldn’t figure it out.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, March 10, 2026
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Wall Oven and would like the opportunity to see if we can help. Please feel free to connect with us using any of the options below:
Facebook: https://www.facebook.com/KitchenAid
Instagram: https://www.instagram.com/kitchenaidusa/
Live Chat: https://www.kitchenaid.com/service-and-support.html# (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number # 932494.
We’re looking forward to hearing from you.
Marie Q
Facebook: https://www.facebook.com/KitchenAid
Instagram: https://www.instagram.com/kitchenaidusa/
Live Chat: https://www.kitchenaid.com/service-and-support.html# (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number # 932494.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting kitchenaid.com