Customer reviews from kitchenaid.com
KitchenAid - 24" Built-In Electric Convection Double Wall Oven with WiFi - Stainless Steel
Average customer rating
3.1
(29 Reviews)
Rating breakdown 29 reviews
5 Stars
10
4 Stars
4
3 Stars
3
2 Stars
4
1 Star
8
33%of customers recommend this product.
(
7 out of
21)
Customer Reviews for KitchenAid - 24" Built-In Electric Convection Double Wall Oven with WiFi - Stainless Steel
Customer Rating
4
Great oven with great features
on July 8, 2025
Posted by: Dave181
[This review was collected as part of a promotion.] Unfortunately, the first oven I received was defective. However, the appliance store did procure a second oven that functioned properly. I really like the wi fi features and the versatility of the oven. It has great features and provides excellent information regarding the cooking process. The broiler is very effective and the convection aspect is great. I just hope it has longevity.
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Disappointing
on December 12, 2025
Posted by: Letlois
from Colts Neck, New Jersey
[This review was collected as part of a promotion.] I bought this a few months ago and wouldn’t recommend it to anyone. It looks beautiful but lacks in the cooking functions. It only heats from the top and not the bottom. Always takes longer to cook. Doesn’t cook frozen items very well.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Inconsistent oven turns off while cooking
on March 9, 2026
Posted by: Lacc
from San Diego
[This review was collected as part of a promotion.] Hello. I purchased the double oven as I have had great experience with Kitchen Aid. However the performance is inconsistent. Cooking a pie and the oven turned off then showed error (disappeared quickly so unable to take a picture of it). Was able to turn it in to complete baking. More than once we remove something to test if it was done and oven turned off I assume I didn’t respond quickly enough but never had an oven turned off so quickly. I don’t like that I don’t have the ability to set the temperature. Must select the cooking options 325 350 375, etc. two weeks ago. Turned off oven. Heard the cooling fan which went off then turned back on it has a mind of its own. Had to search for someone to install it as the original installers couldn’t figure it out.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, March 10, 2026
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Wall Oven and would like the opportunity to see if we can help. Please feel free to connect with us using any of the options below:
Facebook: https://www.facebook.com/KitchenAid
Instagram: https://www.instagram.com/kitchenaidusa/
Live Chat: https://www.kitchenaid.com/service-and-support.html# (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number # 932494.
We’re looking forward to hearing from you.
Marie Q
Facebook: https://www.facebook.com/KitchenAid
Instagram: https://www.instagram.com/kitchenaidusa/
Live Chat: https://www.kitchenaid.com/service-and-support.html# (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number # 932494.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
3
KitchenAid 24” double wall oven
on August 19, 2023
Posted by: lynn47
from Michigan
[This review was collected as part of a promotion.] Just purchased & preheat buzzes in about 5 minutes to say it’s preheated & it’s no where near preheated. Timer buzzer isn’t loud enough nor long enough to be of help. AND temp does not reach desired temp—-about 25 to 50 degrees lower than set at.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Double Oven?????
on February 24, 2024
Posted by: DRN2024
[This review was collected as part of a promotion.] Happy with the ovens. I would suggest that if you advertise it as a DOUBLE oven then it should be NOT two single ovens. I had to pay for 2 oven installations since it came in two pieces. Why don't you just joint the two into a true DOUBLE oven????
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Epic failure
on August 17, 2025
Posted by: Tessa171
from Ardsley,NY
[This review was collected as part of a promotion.] I cannot believe you produced an electric double wall oven
without a duct system to vent hot air into the attic or outside wall instead of venting heat into the kitchen!! It’s awful. Anything you can do about the venting? Had I known this ahead of buying it, I wouldn’t have bought it. Also the interior space is so small because of the extended chrome pieces that hold the racks in place, we lose at least 2” from the interior. I had have to buy new pans. Heating….i have to set temp 100 degrees hotter to get correct cooking temp.
without a duct system to vent hot air into the attic or outside wall instead of venting heat into the kitchen!! It’s awful. Anything you can do about the venting? Had I known this ahead of buying it, I wouldn’t have bought it. Also the interior space is so small because of the extended chrome pieces that hold the racks in place, we lose at least 2” from the interior. I had have to buy new pans. Heating….i have to set temp 100 degrees hotter to get correct cooking temp.
pans to fit the ovens.
is so small, I need to buy new roasting pans, cookie sheets, etc.
is so small, I need to buy new roasting pans, cookie sheets, etc.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy Branded Team, Consumer Care, August 20, 2025
Thank you for sharing your experience with us. We regret to hear that your Wall Oven is not living up to your standards. If you have any questions or concerns with your Oven please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information, Oven model/serial number, and reference Case # 769910
We look forward to speaking with you.
Christy T
We look forward to speaking with you.
Christy T
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Phenomenal features
on January 14, 2024
Posted by: Rainbow bright
[This review was collected as part of a promotion.] I am enjoying my new Kitchen Aid double wall oven. The food tastes perfect when it comes out. I am truly enjoying using it for various purposes.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Looks so professional in the kitchen
on July 4, 2024
Posted by: ann88
[This review was collected as part of a promotion.] So dependable and so informative as things bake.
I bought from a good product reputation . I am so happy my decision is a
I bought from a good product reputation . I am so happy my decision is a
good one.
Written by a customer while visiting kitchenaid.com