Customer reviews from kitchenaid.com
KitchenAid - 24" Built-In Electric Convection Double Wall Oven with WiFi - Stainless Steel
Average customer rating
3.1
(29 Reviews)
Rating breakdown 29 reviews
5 Stars
10
4 Stars
4
3 Stars
3
2 Stars
4
1 Star
8
33%of customers recommend this product.
(
7 out of
21)
Customer Reviews for KitchenAid - 24" Built-In Electric Convection Double Wall Oven with WiFi - Stainless Steel
Customer Rating
5
Looks so professional in the kitchen
on July 4, 2024
Posted by: ann88
[This review was collected as part of a promotion.] So dependable and so informative as things bake.
I bought from a good product reputation . I am so happy my decision is a
I bought from a good product reputation . I am so happy my decision is a
good one.
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Disappointed-doesn't heat properly
on June 14, 2024
Posted by: susanlk
from Lake Villa, IL
I had this product installed in May 2023. It does not heat up to the designated temp. For example, the internal temp is only 275 when it says it's at the 350 set temp. It takes another 20-30 minutes to get to the designated temp. The oven is used infrequently. Disappointing that I have to pay for a service call and possibly parts, one month after the warranty expired.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, June 20, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your oven and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram https://www.instagram.com/kitchenaidusa/ . When responding please include your contact information and reference Case # 551003.
We look forward to speaking with you.
Marcos O
We look forward to speaking with you.
Marcos O
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Love the simplicity
on March 26, 2024
Posted by: JohnnyWo.
from Torrington,CT.
[This review was collected as part of a promotion.] We bought this oven after our Original Double Oven from1999 failed . We have not been disappointed. My wife is easily intimidated with new technology and has had No problem whatsoever, figuring features out on this . We love it !
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Double Oven?????
on February 24, 2024
Posted by: DRN2024
[This review was collected as part of a promotion.] Happy with the ovens. I would suggest that if you advertise it as a DOUBLE oven then it should be NOT two single ovens. I had to pay for 2 oven installations since it came in two pieces. Why don't you just joint the two into a true DOUBLE oven????
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Adequate and works.
on February 16, 2024
Posted by: PaulSD
from Texas
[This review was collected as part of a promotion.] Overall, we like the ovens. I say "ovens" because these are two identical ovens, not connected in any way. Two control panels, two clocks, etc. Our biggest complaint is that they are small. Smaller than the oven they replace. The way the ovens install, there is 5 inches of wasted space that could have been "oven". Our large cookie sheets don't fit. They cook beautifully, we like the WiFi feature and find it handy. To date I have found no way to calibrate the oven temperature but so far that hasn't been needed. Our house is an older home, so 24" is what fits. Only 4 available ovens in that size. I'm astounded at the price of these things.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Phenomenal features
on January 14, 2024
Posted by: Rainbow bright
[This review was collected as part of a promotion.] I am enjoying my new Kitchen Aid double wall oven. The food tastes perfect when it comes out. I am truly enjoying using it for various purposes.
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Top oven will not work.
on November 14, 2023
Posted by: Billy83
[This review was collected as part of a promotion.] I bought this almost a month ago and the top oven doesn’t work. Customer Service giving us the run around. Spent almost 4k for a oven that doesn't work.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, November 17, 2023
Thank you for sharing your experience with us, Billy83. We apologize for the concerns that you are experiencing with your Wall Oven and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 429208.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Great Upgrade
on October 24, 2023
Posted by: jetguy
[This review was collected as part of a promotion.] Great upgrade from the 25 year old ovens they replaced.
Written by a customer while visiting kitchenaid.com