Customer reviews from kitchenaid.com
KitchenAid - 24" Built-In Electric Convection Double Wall Oven with WiFi - Stainless Steel
Average customer rating
3.2
(27 Reviews)
Rating breakdown 27 reviews
5 Stars
10
4 Stars
4
3 Stars
2
2 Stars
3
1 Star
8
37%of customers recommend this product.
(
7 out of
19)
Customer Reviews for KitchenAid - 24" Built-In Electric Convection Double Wall Oven with WiFi - Stainless Steel
Customer Rating
5
Double oven
on August 6, 2023
Posted by: Cwcwt
from Palm Springs California
[This review was collected as part of a promotion.] I love my new oven. Very easy to operate and very pleased with results. I love that it came with its own sheet pans and has settings that are pre programmed. The fact that it has wi fi means I have even more control over what’s cooking than ever before.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Great Upgrade
on October 24, 2023
Posted by: jetguy
[This review was collected as part of a promotion.] Great upgrade from the 25 year old ovens they replaced.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Love the simplicity
on March 26, 2024
Posted by: JohnnyWo.
from Torrington,CT.
[This review was collected as part of a promotion.] We bought this oven after our Original Double Oven from1999 failed . We have not been disappointed. My wife is easily intimidated with new technology and has had No problem whatsoever, figuring features out on this . We love it !
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Inoperative oven
on July 14, 2025
Posted by: Frustrated Ed
from San Francisco Bay Area, CA
[This review was collected as part of a promotion.] Why would any manufacture ship a product that doesn't work. First it was the fan making noise and then it fell off when the repair person opened the cover. Second the bake cycle temperature would not operate correctly. Preheat was lower than registered and the back temperature was lower than indicated. Service call indicated it was a printed circuit board which is ON BACKORDER. How could you run a manufacturing business and not know when you are getting parts. Service calls are weeks of waiting.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy Branded Team, Consumer Care, July 15, 2025
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Wall Oven and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 751807
We look forward to speaking with you.
Christy T
We look forward to speaking with you.
Christy T
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Poor replacement of a very good previous version.
on August 9, 2025
Posted by: Oven complaint/review
from Midlothian, VA 23113
Separate control panel is inconvenient compared to previous version. Smaller than previous version, so some routine pans can no longer be used. Self-clean function is practically useless - won't clean anything from the inside door glass even at the highest setting. Wire shelf supports must be removed before cleaning. This is a poor replacement of a previously good product. I would not recommend it.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy Branded Team, Consumer Care, August 12, 2025
Hello! We manufacture different models with various features and accessory designs to be versatile in meeting the needs of most users. We are sorry if some operating characteristic or feature is unsatisfactory, and we apologize for any inconvenience this concern has caused you. Thank you for providing this valuable feedback. We will pass this information along.
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Epic failure
on August 17, 2025
Posted by: Tessa171
from Ardsley,NY
[This review was collected as part of a promotion.] I cannot believe you produced an electric double wall oven
without a duct system to vent hot air into the attic or outside wall instead of venting heat into the kitchen!! It’s awful. Anything you can do about the venting? Had I known this ahead of buying it, I wouldn’t have bought it. Also the interior space is so small because of the extended chrome pieces that hold the racks in place, we lose at least 2” from the interior. I had have to buy new pans. Heating….i have to set temp 100 degrees hotter to get correct cooking temp.
without a duct system to vent hot air into the attic or outside wall instead of venting heat into the kitchen!! It’s awful. Anything you can do about the venting? Had I known this ahead of buying it, I wouldn’t have bought it. Also the interior space is so small because of the extended chrome pieces that hold the racks in place, we lose at least 2” from the interior. I had have to buy new pans. Heating….i have to set temp 100 degrees hotter to get correct cooking temp.
pans to fit the ovens.
is so small, I need to buy new roasting pans, cookie sheets, etc.
is so small, I need to buy new roasting pans, cookie sheets, etc.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy Branded Team, Consumer Care, August 20, 2025
Thank you for sharing your experience with us. We regret to hear that your Wall Oven is not living up to your standards. If you have any questions or concerns with your Oven please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information, Oven model/serial number, and reference Case # 769910
We look forward to speaking with you.
Christy T
We look forward to speaking with you.
Christy T
Written by a customer while visiting kitchenaid.com
Customer Rating
3
KitchenAid 24” double wall oven
on August 19, 2023
Posted by: lynn47
from Michigan
[This review was collected as part of a promotion.] Just purchased & preheat buzzes in about 5 minutes to say it’s preheated & it’s no where near preheated. Timer buzzer isn’t loud enough nor long enough to be of help. AND temp does not reach desired temp—-about 25 to 50 degrees lower than set at.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Double Oven?????
on February 24, 2024
Posted by: DRN2024
[This review was collected as part of a promotion.] Happy with the ovens. I would suggest that if you advertise it as a DOUBLE oven then it should be NOT two single ovens. I had to pay for 2 oven installations since it came in two pieces. Why don't you just joint the two into a true DOUBLE oven????
Written by a customer while visiting kitchenaid.com