Customer reviews from lg.com
LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Ventless Dryer - Black Steel
Average customer rating
4.5
(45 Reviews)
Rating breakdown 45 reviews
5 Stars
33
4 Stars
6
3 Stars
3
2 Stars
1
1 Star
2
Customer Reviews for LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Ventless Dryer - Black Steel
Posted by: frogstrap
from Berkeley, CA
Verified Purchase:Yes
What I like about this stack:
-Controls are in the middle and fairly understandable (read the manual, though)
-The app is handy for notifications and remote start
-The heat pump dryer is very efficient and requires no vent
-Controls are in the middle and fairly understandable (read the manual, though)
-The app is handy for notifications and remote start
-The heat pump dryer is very efficient and requires no vent
If you're looking for throughput, though, this might not be for you. Drying on the efficient setting can take 2+ hrs, but that's fine for me.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
High tech, compact setup great for small spaces
on October 2, 2023
Posted by: NikhilM
from San Francisco
Verified Purchase:Yes
[This review was collected as part of a promotion.] Works great, very high tech, auto senses and adjusts, Bluetooth control, compact for apartment without vents. Delivery and install was great. Great purchase till now, let’s see about durability.
Pros: ease of use, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Jim89
Verified Purchase:Yes
Purchased for new home. It's a perfect size , controls are convenient. Very user friendly.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: RuthAnn55
from Melbourne, Florida
Verified Purchase:Yes
Bought this about 3 weeks ago and very happy so far
Pros: ease of use, Style/Design
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: ZKG88
from Lebanon PA
Verified Purchase:Yes
This machine was the perfect update from my 2008 Amana pair which I purchased new then. The Ventless feature makes it fit in the space with out awkwardness of having to line up with existing openings, The laundry has been clean and dry with each use. I regularly wash Items like Victorian coats and shirts as well as large robes and tunics. it handles the chore with ease.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Response from lg.comBy LG Customer Experience team, Customer Care, November 13, 2023
Thank you for sharing your experience with the LG WKHC202HBA. We are delighted to hear that the ventless feature has made it a perfect update for your laundry space, providing a seamless fit without the need to align with existing openings. It's great to know that the laundry has consistently been clean and dry with each use, even when washing delicate items like Victorian coats, shirts, large robes, and tunics.
Your feedback is valuable to us, and we are pleased to learn that the LG WKHC202HBA has met your expectations by handling various laundry tasks with ease. Should you have any further comments or suggestions, please feel free to reach out to us on Facebook or X and we'll be happy to assist you.
Your feedback is valuable to us, and we are pleased to learn that the LG WKHC202HBA has met your expectations by handling various laundry tasks with ease. Should you have any further comments or suggestions, please feel free to reach out to us on Facebook or X and we'll be happy to assist you.
Written by a customer while visiting lg.com
Posted by: ccbokchoy
Verified Purchase:Yes
Feels luxurious, plenty of modes and settings, and cleans well. Major upgrade from my previous set!
Written by a customer while visiting lg.com
Posted by: DMW65
from Clearwater, Florida
Verified Purchase:Yes
We bought this in March of '23 and are pleased with the washer/dryer ! It works like a dream once I learned
how to use it. It is very quiet and plays small jingles when either functions are completed. It automatically sets the length of time for the wash and dry, but I found that I can adjust these settings to perform as I need for either a longer time or a shorter time. I am well pleased with our purchase!
how to use it. It is very quiet and plays small jingles when either functions are completed. It automatically sets the length of time for the wash and dry, but I found that I can adjust these settings to perform as I need for either a longer time or a shorter time. I am well pleased with our purchase!
Pros: Features/Settings
Quality
4
Features
5
Value
3
Written by a customer while visiting lg.com
Customer Rating
2
Not enough cycles washer too low hard to emoty
on December 11, 2023
Posted by: Nicholas D
from West Orange nj
Verified Purchase:Yes
Not enough cycles no rinse only cycle cycles washer to low hard to load and empty
Pros: Quality
Quality
4
Features
2
Value
2
Response from lg.comBy LG Customer Experience team, Customer Care, December 19, 2023
Hi there. Thank you for taking the time to leave us a review on your wash tower. Please get a hold of our customer care team by sending us a private message on social media @LGUSSupport... ^Anthony
Written by a customer while visiting lg.com