Customer reviews from lg.com
LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Ventless Dryer - Black Steel
Average customer rating
4.4
(46 Reviews)
Rating breakdown 46 reviews
5 Stars
33
4 Stars
6
3 Stars
3
2 Stars
2
1 Star
2
Customer Reviews for LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Ventless Dryer - Black Steel
Posted by: Downsizing is easy
from Columbus, Ohio
Verified Purchase:Yes
We have a very small area for our laundry. It also had to function as laundry folding space, as well as a litter box for our pet. Coming from a home with a laundry room that included a half bath, closet and a great amount of hanging and folding space, it has been a difficult adjustment. This stacking laundry has stretched our available space. It is efficient, quiet and a good looking solution to our needs.
Pros: ease of use, Style/Design, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Jean DeMarco
from Hoboken NJ no
Verified Purchase:Yes
[This review was collected as part of a promotion.] We had a very old & tiny washer and dryer in our condo from 2006. When we bought the unit the first thing we did was buy this washer dryer tower. It’s full sized and very quiet. It’s also ventless and there aren’t many full sized ventless dryers. I appreciate the instruction manual, too. It’s easy to follow and explains every feature of both washer & dryer.
Pros: ease of use, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Keo73
from West central Missouri
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought this unit to put on the main level for my 90-year-old mom so she wouldn’t have to go to the basement to do the laundry. Although she has only done one load, it runs quietly and seems to do a very good job! We’re very pleased with our purchase!
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Small room
from Jacksonville Fl
Verified Purchase:Yes
[This review was collected as part of a promotion.] We have small laundry room, now we have more space.
Pros: ease of use, Quality, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: RJBuchanan
Verified Purchase:Yes
We did a lot of research and we wanted an energy efficient washer and dryer that didn't sacrifice on function. We LOVE this unit. It is quiet, clean and the dryer is the perfect middle ground of drying clothes without over drying. Very happy.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy Jai., LG Social., June 14, 2023
Hey there. Thank you for reaching out and sharing your feedback for your LG WasherTower. Your feedback is very valuable and it helps us keep a fresh perspective on continuous improvement and innovation of our products. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport.`Jai.
Written by a customer while visiting lg.com
Posted by: joee12
from WICHITA ,KS
Verified Purchase:Yes
LOOKING TO UPDATE DRYER FOR LOWING MY ENERGY COST THIS HEATPUMP UNIT WAS JUST THE THING I WAS LOOKING FOR .I GET ENERY UPDATE EVER WEEK AND CAN SEE THIS UNITIS WORKING GREAT SAMPLE TO USE ,DRYS FAST . PEOPLE SAID IT TAKE A LONG TIME TO DRY! BUT SO FAR IT A LITTLE LESS WASHER IS DOING A GOOD JOB SPINING THE LOAD OUT KEEP UP THE GOOD WORK
Pros: ease of use, Style/Design, Performance
Quality
5
Features
5
Value
4
Response from lg.comBy Ian, LG Social Media, June 23, 2023
Hey, Joe! This WashTower is an update for sure, and we're glad you're loving yours, while also saving energy! ^Ian
Written by a customer while visiting lg.com
Posted by: Lortes
from Michigan
Verified Purchase:Yes
Bought this unit to replace my old washer and dryer that were lost in a house fire. Handles large loads, center display is easy to use, machine runs quietly and love the fact that it's ventless. Saves me space in my "new" laundry room as well. Would definitely recommend!
Pros: ease of use, Style/Design, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy Bryan James Tanjuakio, LG Social Media, June 6, 2023
Thank you so much for taking the time to leave us a 5-star review with the LG Wash Tower™ Single Unit Front Load 4.5 cu. ft. Washer and 7.2 cu. ft. Heat Pump Ventless Dryer. We work continuously to improve the quality of our products and services that drive customer satisfaction. Thank you for supporting LG! Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to accommodate you. ^James.
Written by a customer while visiting lg.com
Posted by: Tarun14325
from Washington DC
Verified Purchase:Yes
I bought this a few weeks ago. It’s the only ventless washer dryer of this size. Incidentally, it looks quite sleek. It’s not as quite as the vented cousin but it does a great job
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com