Customer reviews from lg.com
LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Ventless Dryer - Black Steel
Average customer rating
4.4
(46 Reviews)
Rating breakdown 46 reviews
5 Stars
33
4 Stars
6
3 Stars
3
2 Stars
2
1 Star
2
Customer Reviews for LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Ventless Dryer - Black Steel
Customer Rating
5
LOVE
on August 7, 2023
Posted by: Nick Em
from Livingston Manor, NY
We are SOOO happy with this washer dryer set. We needed a ventless dryer for our new house and I was a bit skeptical about any brand/model after reading reviews of these things (not specifically LG) not drying effectively. But HOLY COW, I didn't know you could love an appliance. Granted we're coming from no laundry - taking things to our nearest laundromat, so this is a huge improvement, but this unit is amazing and dries quickly and even provides some air conditioning to the room, ha! It looks beautiful too and makes fun melodies when the cycle is complete. And on top of all that, it's extremely efficient and cheap and better for the earth!
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Anonymous
Verified Purchase:Yes
[This review was collected as part of a promotion.] Beautiful, quiet. easy to use, cleans clothes and then dries them. What more could you want?
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: momx72000
from New London, Ohio
Verified Purchase:Yes
I purchased my wash tower just a few weeks ago and I have to say, I am impressed. High quality, ease of use, the way it interacts with the app on my phone, are just a few perks. Doing laundry has never been a joy in my life until now. The laundry is actually CLEAN! I have always used top load washers with less than satisfactory results in cleaning. This front load does a very thorough job of cleaning all types of loads. From heavy duty work clothes to queen size comforters, the results are always the same...CLEAN. The dryer does not disappoint either. I have no negative opinions on this set.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: brad975
from Graham wa
Verified Purchase:Yes
This machine is well thought out and easy to operate. Extremely easy to setup and uses so little space.
Pros: ease of use, Style/Design, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: TomQ71
from Washington DC
Verified Purchase:Yes
Only got this 10 days ago but love it so far - very quiet and uses significantly less energy and very easy to use. And it is a stacked unit so definitely appreciate the additional space in the laundry room.
Pros: Performance
Quality
5
Features
5
Value
2
Written by a customer while visiting lg.com
Posted by: Tarun14325
from Washington DC
Verified Purchase:Yes
I bought this a few weeks ago. It’s the only ventless washer dryer of this size. Incidentally, it looks quite sleek. It’s not as quite as the vented cousin but it does a great job
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: joee12
from WICHITA ,KS
Verified Purchase:Yes
LOOKING TO UPDATE DRYER FOR LOWING MY ENERGY COST THIS HEATPUMP UNIT WAS JUST THE THING I WAS LOOKING FOR .I GET ENERY UPDATE EVER WEEK AND CAN SEE THIS UNITIS WORKING GREAT SAMPLE TO USE ,DRYS FAST . PEOPLE SAID IT TAKE A LONG TIME TO DRY! BUT SO FAR IT A LITTLE LESS WASHER IS DOING A GOOD JOB SPINING THE LOAD OUT KEEP UP THE GOOD WORK
Pros: ease of use, Style/Design, Performance
Quality
5
Features
5
Value
4
Response from lg.comBy Ian, LG Social Media, June 23, 2023
Hey, Joe! This WashTower is an update for sure, and we're glad you're loving yours, while also saving energy! ^Ian
Written by a customer while visiting lg.com
Posted by: Keo73
from West central Missouri
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought this unit to put on the main level for my 90-year-old mom so she wouldn’t have to go to the basement to do the laundry. Although she has only done one load, it runs quietly and seems to do a very good job! We’re very pleased with our purchase!
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com