Customer reviews from lg.com
LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Ventless Dryer - Black Steel
Average customer rating
4.4
(46 Reviews)
Rating breakdown 46 reviews
5 Stars
33
4 Stars
6
3 Stars
3
2 Stars
2
1 Star
2
Customer Reviews for LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Ventless Dryer - Black Steel
Customer Rating
5
High tech, compact setup great for small spaces
on October 2, 2023
Posted by: NikhilM
from San Francisco
Verified Purchase:Yes
[This review was collected as part of a promotion.] Works great, very high tech, auto senses and adjusts, Bluetooth control, compact for apartment without vents. Delivery and install was great. Great purchase till now, let’s see about durability.
Pros: ease of use, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: MKRSAR
Verified Purchase:Yes
[This review was collected as part of a promotion.] We like the Wash tower; it does a great job; it fits our 2nd laundry space perfectly and takes up less space than the conventional stackable we were looking at. They only problem we have is the that 'delay start' feature can only be used from the remote start Thinq app and not from the control panel, same true for some of the other specialty wash cycles, minor inconvenience, other than that we love it. PS - the remote start function is fairly easy to use.
Written by a customer while visiting lg.com
Posted by: frogstrap
from Berkeley, CA
Verified Purchase:Yes
What I like about this stack:
-Controls are in the middle and fairly understandable (read the manual, though)
-The app is handy for notifications and remote start
-The heat pump dryer is very efficient and requires no vent
-Controls are in the middle and fairly understandable (read the manual, though)
-The app is handy for notifications and remote start
-The heat pump dryer is very efficient and requires no vent
If you're looking for throughput, though, this might not be for you. Drying on the efficient setting can take 2+ hrs, but that's fine for me.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Anonymous
Verified Purchase:Yes
[This review was collected as part of a promotion.] Beautiful, quiet. easy to use, cleans clothes and then dries them. What more could you want?
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
What a great washer/dryer washtower!
on September 12, 2023
Posted by: Laundrygranny
from Salt Lake City, UT
I remodeled my basement and was told that LG had a full size Washtower with a ventless dryer. I decided to invest in this Washtower and save on thousands of dollars to make a vent to the outside. I read the reviews on this type of dryer and wasn't sure what to expect. Most said the drying time is longer. Well I am here to say I disagree!!! The washer gets my clothes really clean! And the dryer dries everything better than my Vented washer/dryer in the upstairs part of my house. I can wash everything from blankets/comforters, towels to delicates and get them all super clean. Then, the dryer gets everything perfectly dry. I love the ThinQ capability. It tells me when my wash cycle is completed, dryer is done, and when to do a tube clean. I can also keep track of the status of the wash or dryer loads. This is especially helpful since I work from home and like to keep the laundry moving along and the ThinQ lets me do just that. The controls are in the middle of the washtower; easy to access; and easy to see with the words and pictures. It is a beautiful machine that allows me to get a lot of laundry done in a short of amount of time, especially when there are 2 adults and 6 children's clothes and towels to wash on a daily and weekly basis. Cuts down on the amount of laundry that I have to do since it has a large capacity washer/dryer. The best part of all is that it quietly gets the job done. I hardly know it is there. I recommend this product highly and am so glad I invested in it!! It was definitely worth it!
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: HRWD
from Portland, OR
Verified Purchase:Yes
I recently moved into a condo without a vent, and with limited space for a washer and dryer. It was so difficult to find something, but LG came through and honestly, I am SO happy that this is how it turned out. I am truly bamboozled by how quiet it is.
Pros: ease of use, Quality, Style/Design, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Best decision I ever made!
on August 14, 2023
Posted by: SJB34
This is my second Washtower - we sold our prior home and it was one of the best things I could have installed to increase value to our home. Convenient as all get-out! Quiet, convenient - we installed in our master walk in closet - wish I had done that years ago. We are now remodeling a new home, and have this same unit being installed. Don't hesitate - put it in where it's most convenient (for us, it's a master closet) and stop dragging your laundry all over the house!
Written by a customer while visiting lg.com
Customer Rating
5
LOVE
on August 7, 2023
Posted by: Nick Em
from Livingston Manor, NY
We are SOOO happy with this washer dryer set. We needed a ventless dryer for our new house and I was a bit skeptical about any brand/model after reading reviews of these things (not specifically LG) not drying effectively. But HOLY COW, I didn't know you could love an appliance. Granted we're coming from no laundry - taking things to our nearest laundromat, so this is a huge improvement, but this unit is amazing and dries quickly and even provides some air conditioning to the room, ha! It looks beautiful too and makes fun melodies when the cycle is complete. And on top of all that, it's extremely efficient and cheap and better for the earth!
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com