I absolutely love this mouse. This mouse is very sold feeling, feels great to use. the docking station for it has a strong magnetic pull so when you put it on there to charge you know it's secure. It is very easy to adjust and program the input to your liking.
Written by a customer while visiting https://www.asus.com
After fully charging it it lost connection via wireless and wired link on both pcs that I used it on. While troubleshooting the Armory it went dead losing the charge. Ended up mailing it back the next day. My first disappointment from ASUS after years of buying their mobos and other parts.
No, I would not recommend this to a friend.
Written by a customer while visiting https://www.asus.com
Great mice works perfect. Looks good great concept. But needing the charging doc at all Time plug in to play wireless sucks. It’s good for desktop but if you have a laptop not a great option.
Response from https://www.asus.comBy CLM, October 15, 2024
Dear Drac, We certainly understand your disappointment with this product. We certainly value your feedback on this matter, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you need any assistance, feel free to contact me at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case, and I will help you to the best of my abilities. I am here to assist our customers with our products and am dedicated to bringing resolution to all issues that they may come across. Your case for reference is [N2410018769-0001] for us to better assist you. Thank you for choosing ASUS!
Best Regards, Schottky.S ASUS Customer Loyalty US Support
Written by a customer while visiting https://www.asus.com
Seems good so far. Only have 1hr usint it. Lighter than my logitech 602. Definitely for big hands. Really enjoy the ring finger rest. I like a palm grip and have larger hands.
Written by a customer while visiting https://www.asus.com
The mouse is pretty danged big, so is my hand. That's fine. I can't seem to be able to reprogram the dang buttons on the side though. If it wasn't for that I would rate it much higher. The only buttons I CAN reprogram are 2 little top buttons. I don't need to control the volume with my mouse. Also if you touch the front/side buttons they minimize the scree.
Response from https://www.asus.comBy CLM, November 20, 2024
Dear JayBizzell,
We do understand your disappointment with the product and the inconvenience this may have caused if are having issues reprogramming the buttons.
To reprogram the buttons on the mouse, you need to use the Armoury Crate utility software. Please download the software at: https://rog.asus.com/us/mice-mouse-pads/mice/wireless/rog-spatha-x-model/helpdesk_download/.
Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com