The mouse is pretty danged big, so is my hand. That's fine. I can't seem to be able to reprogram the dang buttons on the side though. If it wasn't for that I would rate it much higher. The only buttons I CAN reprogram are 2 little top buttons. I don't need to control the volume with my mouse. Also if you touch the front/side buttons they minimize the scree.
Response from https://www.asus.comBy CLM, November 20, 2024
Dear JayBizzell,
We do understand your disappointment with the product and the inconvenience this may have caused if are having issues reprogramming the buttons.
To reprogram the buttons on the mouse, you need to use the Armoury Crate utility software. Please download the software at: https://rog.asus.com/us/mice-mouse-pads/mice/wireless/rog-spatha-x-model/helpdesk_download/.
Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com
Beautiful mouse, moves smoothly, has good weight to it also being able to customize the lights is a plus, have the option to be wired or wireless is a huge plus definitely recommend getting the ROG SPATHA X
Written by a customer while visiting https://www.asus.com
You can customize this mouse like crazy. it fits perfectly around my hand. and i know armory crate is not the best but it works well with this mouse you can't go wrong.
Written by a customer while visiting https://www.asus.com
I like the desigen of the mouse and the charging station but the software is horrible it took three installs to be able to connect to the mouse and even now i cant update the firmware and have to open and close the programs multiple times to have the option to skip and make changes to the keybinds or the dpi . i would not recommend this product to anyone i know
Response from https://www.asus.comBy CLM, March 24, 2025
Dear Moredots,
Thank you for your comment.
We do understand your disappointment with the product and the inconvenience this may have caused if you are having issues with ASUS Armoury Crate utility software. To resolve the utility problem, ensure you are running the most current version of the utility program posted at: https://rog.asus.com/us/mice-mouse-pads/mice/wireless/rog-spatha-x-model/helpdesk_download/ . Additionally, ensure your PC meets the system requirements of the mouse. Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com