Customer reviews from Samsung US
Samsung - Galaxy A14 5G 64GB (Unlocked) - Black
Average customer rating
4.4
(2,001 Reviews)
Rating breakdown 2,001 reviews
5 Stars
1,207
4 Stars
532
3 Stars
179
2 Stars
46
1 Star
37
57%of customers recommend this product.
(
17 out of
30)
Customer Reviews for Samsung - Galaxy A14 5G 64GB (Unlocked) - Black
Customer Rating
4
Everything is great but..
on November 13, 2023
Posted by: Babydollred0314
[This review was collected as part of a promotion.] I love my phone except the battery doesn't last long enough for me. The features, updates, functionality, that's all great!! Just the battery absolutely can't keep up with me.. the sound is clear, I'd like to see a surround sound feature.. tbh this thing has so many different amazing things I'm still learning!!! I've always got samsung. Samsung provides what u need for an active life! I'd like to share a photo. But because it was taken at 2 years of sobriety of me n my boys. Samsung grabbed that photo! The two different photos is amazing. Samsung has taken thousands of photos for me, throughout my journey. And it's going with me from homeless to Ohio University for my masters in social working. To keep my journey forward as well! Samsung reminds me of my daily appointments. Keeps me on track. At the end it's a very nice phone n I love it!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is amazing
on November 13, 2023
Posted by: Galaxyman
[This review was collected as part of a promotion.] I like to play games and use the maps and mostly texting and calling
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Not made like before
on November 13, 2023
Posted by: Fixing
[This review was collected as part of a promotion.] I love Samsung but I have to not fully satisfied with this device
Value
2
Response from Samsung USBy Social Commerce, November 24, 2023
Hi there Fixing, we appreciate you sharing your feedback on the Samsung Galaxy A14. We would be thrilled to help you troubleshoot any difficulty you are experiencing with your device. Without knowing what features you are not fully satisfied with, we have provided a link to the Samsung Support Team for one on one assistance if you would like. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
It's a great device. Really useful and easy to use
on November 13, 2023
Posted by: Yolk000
[This review was collected as part of a promotion.] I use it for pretty much everything, for school, personal needs, emergencies, and entertainment. It's really easy to get around with and fast.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good features. Good camera.
on November 13, 2023
Posted by: Roses46
[This review was collected as part of a promotion.] Streaming, gaming and normal phone uses. I use the camera alot too.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
The phone see mm
on November 13, 2023
Posted by: Phildis
[This review was collected as part of a promotion.] First glance this phone seemed pretty alright however after several weeks this phone lags constantly snd also is very slow. The camera on it is not even great leaving very b fuzzhbkmahes
Value
2
Response from Samsung USBy Social Commerce, November 27, 2023
Hi there Phildis, thank you for sharing your thoughts with us about your Samsung Galaxy A14. We would love nothing more than to assist you with any difficulty you are experiencing with your device. Some of our customers find that expanding the storage capacity of their device can be helpful with the speed and efficiency of the device. You can expand this device up to 1TB with a micro SD card. We have also included a link to the Samsung Support Team to help you with the camera and features to ensure it is functioning as intended. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
A14 Review
on November 13, 2023
Posted by: mtngirl
[This review was collected as part of a promotion.] Most of the features work better when connected to WiFi. I seldom receive email notifications, if at all. I have to restart the device often. The screen is quite sensitive as well.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Was better than expected
on November 13, 2023
Posted by: Eljefe82
[This review was collected as part of a promotion.] I originally fully expected to not like this phone because I normally am always buying the flagship phones. Which flagship phone isn't is not, however it was better then I had thought it would be.
Value
4
Written by a customer while visiting Samsung US