Customer reviews from Samsung US
Samsung - Galaxy A14 5G 64GB (Unlocked) - Black
Average customer rating
4.4 out of 5
4.4
(2,004 Reviews)
Open Ratings Snapshot
Rating breakdown 2,004 reviews
5 Stars
1,210
4 Stars
532
3 Stars
179
2 Stars
46
1 Star
37
58%of customers recommend this product. 
(
18 out of 31
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy A14 5G 64GB (Unlocked) - Black
Customer Rating
5 out of 5
5
A14 has been a great Ithasn't given me any iss
on March 14, 2024
Posted by: Omarg3242
[This review was collected as part of a promotion.] The Samsung a14 has been an awesome device. I haven't had any issues with with it and it runs nice and smoothly. When it comes to gaming, I have seen some lagging but not too much and it's only once in a while. The camera takes good pictures and videos. I do notice it takes a while for the phone to capture a picture and to start recording video. I am happy that it has expandable memory because I take a lot of pictures and videos. This phone is durable. I have dropped it many times and the phone doesn't even have a scratch on it. It is affordable. The front facing camera is good I do a lot of video chatting and it works great. I don't get blurry or laggy zoom calls. Over all I would give this phone a 8 out of 10
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love all features!
on March 15, 2024
Posted by: VstBee
[This review was collected as part of a promotion.] I use my devices for games an movies I love how it doesn't buffer are frezze in between me switching!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great Features
on March 15, 2024
Posted by: Zayden
[This review was collected as part of a promotion.] I enjoy the phone I have a small problem with overheating but meaning after 2 owners it's still very stable
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Samsung is My Go To for Phones
on March 15, 2024
Posted by: Allana
[This review was collected as part of a promotion.] L8ke most people, I use my phone for just about everything. I started with a couple A Series phones,and I am happy to say that my experience has made me a Samsung buyer for life. I recently purchased my first S Series phone and I couldn't be more pleased. I can't wait for my new Samsung watch to arrive next. If only Samsung made cars, hmm. . . . .
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome phone
on March 16, 2024
Posted by: RebelChild
[This review was collected as part of a promotion.] Got this phone for my son, he loves the overall screen size as he loves watching YouTube and playing multiple games. It makes it easier and better to see what he's doing more clearly. The battery lasts quite awhile too, he can go a few days before having to actually charge it. The other thing he loved about it was the camera, clear vibrant photos that need no retakes
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is a great product!
on March 17, 2024
Posted by: JaMarquess
[This review was collected as part of a promotion.] It's good with games and streaming. Like the camera features and how it handles.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Lousy
on April 2, 2024
Posted by: Jude
I got this phone and so did my partner when we signed up for a mobile carrier . It's the worst !! I have always had a Samsung galaxy and they were all better than this one. It freezes up constantly, goes to different web pages right in the middle of my reading text. It closes when it feels like it....like it has a mind of its own!! Both of our phones are trash...too bad we paid for them !! Wasted....
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy Social Commerce, June 7, 2024
Hi Jude, we appreciate your feedback on your Samsung Galaxy A14. We understand how valuable your device is to you every day for a wide range of needs and wants. We would be happy to help you troubleshoot any aspect of your device that is not operating as expected. We have shared two links to help you with the speed and responsiveness of your device. We have also provided a link to the full device manual and the Samsung Support Team if you continue to experience any frustrations with your device. Thank you for being a Samsung customer. -Elizabeth
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Hang phone Samsung A14, 4and 64,, 4G
on May 19, 2024
Posted by: Ayx ali
I just hate this samsung phone (Samsung A14, 4&64 ,,4G) , a lot of hanging problems
I got really really disappointed by this version of Samsung phones
Response from Samsung USBy Social Commerce, June 10, 2024
Hello Ayx Ali, thank you for sharing your feedback on your Samsung Galaxy A14. We are always happy to help our customers ensure they have the best experience possible with their chosen device. Without knowing the specifics of your experience, we have provided a link to the Samsung Support Team. These experts can work with you directly on any asepct of your device that is causing frustration. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
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