Customer reviews from Samsung US
Samsung - Galaxy A14 5G 64GB (Unlocked) - Black
Average customer rating
4.4 out of 5
4.4
(2,001 Reviews)
Open Ratings Snapshot
Rating breakdown 2,001 reviews
5 Stars
1,207
4 Stars
532
3 Stars
179
2 Stars
46
1 Star
37
57%of customers recommend this product. 
(
17 out of 30
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy A14 5G 64GB (Unlocked) - Black
Customer Rating
3 out of 5
3
Phone is okay. It has some good features
on November 13, 2023
Posted by: BatesBaby23
[This review was collected as part of a promotion.] Battery is decent. Headphone port messed up will not work any more. Phone storage is decent.
Value
3 out of 5
3
Response from Samsung USBy Social Commerce, November 14, 2023
Hi there BateBaby23, thank you for sharing your thoughts with us about your Samsung Galaxy A14. We are happy to hear you are overall enjoying using your device. Without knowing how long you've owned this device, we have provided information for the warranty, that does cover a one year period. We have also shared a link to the Samsung Support Team for assistance with a warranty claim or repair to your heaphone jack. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This Phone Is Awesome!!
on November 13, 2023
Posted by: AwesomeKid132
[This review was collected as part of a promotion.] This device is great for all features, I'm trying to save for a new samsung. It's awesome for gaming and a starter phone. WAY BETTER THAN APPLE!!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
User friendly
on November 13, 2023
Posted by: Vetrix
[This review was collected as part of a promotion.] The most user friendly model I've had to date. Quick, easy to use, overall great experience with the phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
This phone is ok
on November 13, 2023
Posted by: Forda999
[This review was collected as part of a promotion.] I use my phone for social media and to chat. The button/fingerprint reader is in a very uncomfortable position and many times doesn't recognise my fingerprints. The touchscreen also have problema, typing many times the letter i am not pressing. For last, the camera takes long to be ready and the shooting button with the option of working as a recorder is not ok. So i am not very satisfied with the phone.
Value
3 out of 5
3
Response from Samsung USBy Social Commerce, November 14, 2023
Hey Forda999, thank you for sharing your thoughts with us about your Samsung Galaxy A14. We would be thrilled to help you maximize your experience with your device. We have shared for your convenience a link to the full device manual and the Samsung Support Team to help with the settings. With regards to the fingerprint reader, if you are using a screen protector, we recommend enabling the touch sensitivity setting. This will also help with the other features of the display you mentioned. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this phone
on November 13, 2023
Posted by: Praylove
[This review was collected as part of a promotion.] I mostly us my phone for emails, photos and video. I love the space. That way I can move things around and save as much as I want. My pictures always come out prefect. It's easy for me to find all my documents and folders as well.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great overall
on November 13, 2023
Posted by: Woodsy
[This review was collected as part of a promotion.] I use my phone mostly for gaming and was very impressed with how well it handles the apps I use. Everything runs so smooth. Also the photo quality is amazing. Those are the two main things I look for when buying a new device. I like it so well I'm going to get my wife one as well. Doesn't lag, doesn't glitch and doesn't crash. Excellent phone for me.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Easy to use, camera features are amazing, updated,
on November 13, 2023
Posted by: Bubbles24
[This review was collected as part of a promotion.] Perfect not much to say after that. It's better than the iPhone I feel
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
This product is fantastic! But here's the thing...
on November 13, 2023
Posted by: Cagedgabs
[This review was collected as part of a promotion.] Streaming, gaming, movies, TV, sports this device has alot of Capabilities. But I have the biggest issue with the Samsung keypad. Specifically text to speech!
Value
3 out of 5
3
Response from Samsung USBy Social Commerce, November 14, 2023
Hey there Cagedgabs, thank you for sharing your thoughts with us about your Samsung Galaxy A14. We are thrilled to hear you overall find your device to be so amazing and meet most of your needs. We would be happy to assist you with the keyboard and the text to speech. With regards to the keyboard in your settings app you can choose from a few different keyboard types and styles to help best suit your style. We have also provided a link to the Samsung Support Team to help you fully troubleshoot the voice to text feature. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
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