Customer reviews from Samsung US
Samsung - Galaxy A14 5G 64GB (Unlocked) - Black
Average customer rating
4.4
(2,004 Reviews)
Rating breakdown 2,004 reviews
5 Stars
1,210
4 Stars
532
3 Stars
179
2 Stars
46
1 Star
37
58%of customers recommend this product.
(
18 out of
31)
Customer Reviews for Samsung - Galaxy A14 5G 64GB (Unlocked) - Black
Customer Rating
3
Decent for basic use
on November 9, 2023
Posted by: Mclovin
[This review was collected as part of a promotion.] Picture quality is spot on.
But doesn't quite match up to speeds of The s20
But doesn't quite match up to speeds of The s20
Value
3
Response from Samsung USBy Social Commerce, November 9, 2023
Hello Mclovin, thank you for sharing your thoughts with us about your Samsung Galaxy A14. We are happy to hear you are getting some great pictures and vidoes on your device. If you are experiencing some slowness, we recommend exploring expanding the storage capacity up to 1TB with a micro SD card to see if that helps. We have also included a link to the Samsung Support Team if you would like one on one assistance with your device. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
3
Thank u for genuine product
on November 9, 2023
Posted by: Enkusha
[This review was collected as part of a promotion.] compatibility and Best performance The zooming part
Value
3
Response from Samsung USBy Social Commerce, November 10, 2023
Hey there Enkusha, thank you for sharing your thoughts with us about your Samsung Galaxy A14. We are happy to hear you are enjoying the features of your device and using it happily. If you have any questions or would like any assistance with your device we have linked the Samsung Support Team below. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Product has great features and is easy to use with
on November 9, 2023
Posted by: Willie
[This review was collected as part of a promotion.] I live stream music and movies on a daily basis and spend a lot off 5ime doing so
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
This phone glitches all the time and freezes.
on November 10, 2023
Posted by: Wildchild
[This review was collected as part of a promotion.] I use this phone for work and it constantly kicks me off of my apps restarts my progress. Freezes and shuts off at random.
Value
1
Response from Samsung USBy Social Commerce, November 10, 2023
Hey Wildchild, thank you for sharing your feedback on your Samsung Galaxy A14. If you haven't done so already, please reach out to the Samsung Support Team, linked below, for assistance with troubleshooting your device. They can work with you one on one to maximize your experience and best align your device to your needs. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
1
This phone has a mind of its own.
on November 10, 2023
Posted by: GordoGorte8G
[This review was collected as part of a promotion.] It does not matter if I type text or voice text And then prove read after the fact, the moment I hit sent this phone will change the text to what it wants the text to say. It will randomly take screenshots and regular photos. I'm just saying to whoever. It decides to send them to but however, it will not store things on Samsung SD card. To have in it, I mean sometimes it does. But most time it doesn't. The memory is pathetic as well as the battery life. I have almost everything turned off to restricted use. When I'm driving and ask for something, it will not tell me what asked for it says This is what I found and expect me to read it while I'm driving. When I ask for specific things. It will give me all information on everything other than what I ask for. Remember, it's a factory with pathetic. That's sentence right there, this phone decided to put in there on its own not me. Absolutely hate the A14 5G and a former co-worker of mine has one also and he hates it as well. His does the same thing.
Value
1
Response from Samsung USBy Social Commerce, November 10, 2023
Hello GordoGorte8G, thank you for sharing your thoughts with us about your Samsung Galaxy A14. We would be more than happy to help you troubleshoot the software of your device. We have provided a link to the Samsung Support Team for one on one assistance with your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5
BEST BUDGET PHONE IVE EVER OWNED!!! RECOMMEND!!
on November 10, 2023
Posted by: KittKatt19
[This review was collected as part of a promotion.] Highly Recommend!!! Hands down one of the Best Overall Budget Phones I've owned!! Very Happy with this purchase!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This product has basic features but is durable
on November 11, 2023
Posted by: AdriBaby
[This review was collected as part of a promotion.] I use this device as my main personal phone. I stream movies from the web and take all my photos on it.
Value
3
Response from Samsung USBy Social Commerce, November 13, 2023
Hi there AdriBaby, thank you for your feedback on your Samsung Galaxy A14. We are happy to hear you are enjoying commemorating your best moments with photos and videos, and your streaming as well. We have provided a link below to the Samsung Support Team if you have questions or would like assistance with your device. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Twitter
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Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Love my samsung A14
on November 10, 2023
Posted by: Rickyb
[This review was collected as part of a promotion.] Samsung never let's me down love the interface and will always be a Samsung user thank u for being a great phone provider.
Value
5
Written by a customer while visiting Samsung US