Customer reviews from Samsung US
Samsung - Galaxy A14 5G 64GB (Unlocked) - Black
Average customer rating
4.4
(2,001 Reviews)
Rating breakdown 2,001 reviews
5 Stars
1,207
4 Stars
532
3 Stars
179
2 Stars
46
1 Star
37
57%of customers recommend this product.
(
17 out of
30)
Customer Reviews for Samsung - Galaxy A14 5G 64GB (Unlocked) - Black
Customer Rating
5
This product is essential in my life.
on February 27, 2024
Posted by: TeacherRob
[This review was collected as part of a promotion.] I use my Samsung Galaxy mainly for two elements of my life:
1. To conduct video calls, phone calls, text messages, and emails with the students I work with and my three daughters.
2. To keep up with the news, be informed, and be entertained by watching YouTube videos and sports highlights orluve streams on various platforms.
1. To conduct video calls, phone calls, text messages, and emails with the students I work with and my three daughters.
2. To keep up with the news, be informed, and be entertained by watching YouTube videos and sports highlights orluve streams on various platforms.
My phone has served me excellently in both capacities. Without my Samsung Galaxy, I would not be able to serve my students as well, or even make a living doing what I do. It is the one essential object in my work and life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
this phone is very durable I dislike this model no
on March 1, 2024
Posted by: Babies
[This review was collected as part of a promotion.] Phone constantly stops streaming mid stream, or just won't connect to devices period. Devices it once connected to, it won't always. Design so very hard to hold on to, slipped out of my hand all the time,
Value
1
Response from Samsung USBy Social Commerce, June 7, 2024
Hello Babies, we appreciate your feedback on your Samsung Galaxy A14. We completely understand how valuable your streaming and other features of your device are to you every day. We have provided links to some articles to help you with the speed and connection of your device. We always recommend protective cases on all devices to help ensure protection from accidental drops and bumps. This can also help with the texture and help you feel peace of mind when holding on to your device. Lastly, please reac out to the Samsung Support Team with any frustrations you continue to experience with your device. Thank you for being a Samsung customer. -Elizabeth
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Different connection options for your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00089062/
Pair Bluetooth with your Samsung devices
https://www.samsung.com/us/support/answer/ANS00087102/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Different connection options for your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00089062/
Pair Bluetooth with your Samsung devices
https://www.samsung.com/us/support/answer/ANS00087102/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is amazing
on March 7, 2024
Posted by: Marathonrunner
[This review was collected as part of a promotion.] I can use my phone for everything! Amazing camera and video quality.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Too Slow, Freezes, overheats
on March 9, 2024
Posted by: HSZ33
from Los Angeles, CA
Too slow. Freezes. Can't do 2 things at a time. overheats, the screen flickers on and off and at times does not turn on. Terrible overall. Pay more for a better phone!
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
2
Value
1
Response from Samsung USBy Social Commerce, June 7, 2024
Hey HSZ33, we appreciate your feedback on your Samsung Galaxy A14. We are always happy to help our customers troubleshoot any aspect of their device that is causing frustration. We have shared a link to the Samsung Support Team to help you directly in this matter and ensure you have the best possible experience with your device. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
One of the fastest. Processors that I have seen s
on March 10, 2024
Posted by: Joker101
[This review was collected as part of a promotion.] How I use my Samsung device is A's to work a super pleasure for gaming streaming.I used it Pretty much for everything.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good phone overall
on March 10, 2024
Posted by: Wizened
[This review was collected as part of a promotion.] Battery quit charging for a few days and it was brand new it's a good phone if you are on a budget.
Value
3
Response from Samsung USBy Social Commerce, June 7, 2024
Hi there Wizened, we appreciate your feedback on your Samsung Galaxy A14. We would love nothing more than to help you with any aspect of your device that is causing frustration. We have provided a link to an article to help you with the battery of your device is you are having this experience currently. We have also provided a link to the Samsung Support Team if you have questions or continue to experience anythiing out of the ordinary with your device. Thank you for being a Samsung customer. -Elizabeth
Galaxy phone or tablet is not staying on or charging
https://www.samsung.com/us/support/troubleshooting/TSG01001407/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Galaxy phone or tablet is not staying on or charging
https://www.samsung.com/us/support/troubleshooting/TSG01001407/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
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Written by a customer while visiting Samsung US
Customer Rating
3
My Galaxy A 14
on March 10, 2024
Posted by: Dougiefresh507
[This review was collected as part of a promotion.] I use my phone for work, watch videos, manage my finances, do surveys and play games. There are only a few things I would change about my phone. When I'm browsing the internet and doing surveys the webpages look as if the screen is zoomed out, making it difficult to read the content. In contrast, some of the webpages look as if the screen is zoomed out. I have to go to the settings on my phone to either zoom in or zoom out in order to see the webpage's content. Also, there are pre-installed apps on my phone that take up a considerable amount of my phone's storage and memory.
Value
3
Response from Samsung USBy Social Commerce, June 7, 2024
Hello Dougiefresh507, we appreciate your thoughts about your Samsung Galaxy A14. We are happy to hear you are overall pleased with the usage of your device. We have provided a link to the Samsung Support Team to offer assistance with the features that seem to be causing interruption to your usage. They can work with you directly to determine where this may be stemming from, whether it be the browser you are using, or a different feature. They can also work with you on expanding the storage of your device if you would like. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
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Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
3
It could be a lot better it has been kinda slow
on March 11, 2024
Posted by: Tripp89
[This review was collected as part of a promotion.] I use my phone for work I do construction an I wish it took better pictures because I do beautiful work an wish the camera would do it justice
Value
3
Response from Samsung USBy Social Commerce, June 7, 2024
Hi Tripp89, thank you for your feedback on your Samsung Galaxy A14. We understand how important your device is to you every day for your job. We have provided a link to an article to help you with the overall speed of your device. For the camera, we have provided a link to the full device manual and the Samsung Support Team to offer assistance if necessary to help you have the best experience possible with your device. Thank you for being a Samsung customer. -Elizabeth
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US