Customer reviews from Samsung US
Samsung - Galaxy A14 5G 64GB (Unlocked) - Black
Average customer rating
4.4
(2,001 Reviews)
Rating breakdown 2,001 reviews
5 Stars
1,207
4 Stars
532
3 Stars
179
2 Stars
46
1 Star
37
57%of customers recommend this product.
(
17 out of
30)
Customer Reviews for Samsung - Galaxy A14 5G 64GB (Unlocked) - Black
Customer Rating
3
This phone does not seem authentic
on May 1, 2023
Posted by: MissAuth1
[This review was collected as part of a promotion.] Overall i love Samsung, I'm a developer and the most important thing to me always is protect my personal credentials. Adverb i turn my phone on it doesn't say secured by Knox. Its important for me to visually see that. Shaming seems to be good, as long as i keep everything clean and optomized. 64 gb and 4gb of ram is to small for my personal liking but that is preference. The best thing adult Android is that i have control of all permissions, I suggestion securely whose for Android, side loading applications. The look of all Samsung are always sharp and sleek, Samsung has the most durable phone for sure. I love Samsung❤️
Response from Samsung USBy Bethany, Social Commerce, May 3, 2023
Hi MissAuth1... Thank you for your review of the Samsung Galaxy A14 5G. We appreciate your thoughts as we continue to innovate and improve on the design and functionality of our products. We're thrilled you enjoy the durability of our devices! Your Samsung Galaxy A14 5G has a microSD slot, so you have the option of expandable storage up to 1TB. Please don't hesitate to reach out to Samsung Support, which I've attached below, if we can be of any assistance. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Support
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
3
Not thrilled but it is what it is
on May 1, 2023
Posted by: Ozapred
[This review was collected as part of a promotion.] I use it for work and normal use how ever I lag and freeze up doesn't hold a charge really needing a new one can't afford the upgrade I'm sure won't hold a charge ..
Response from Samsung USBy Bethany, Social Commerce, May 2, 2023
Hi Ozapred... We appreciate you taking the time to review the Samsung Galaxy A14 5G. We value your feedback as we continue to innovate and improve on the design and functionality of our products. I've attached a couple links to help concerning the battery life, speed and freezing you've experienced. Please feel free to contact Samsung Support if we can offer further assistance. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
Samsung phone freezes and crashes
How to keep your Galaxy phone or tablet from slowing down (samsung.com)
smsng.us/Samsung-Support
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
Samsung phone freezes and crashes
How to keep your Galaxy phone or tablet from slowing down (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
The Camera and it's smooth streaming
on May 1, 2023
Posted by: Kenprod
[This review was collected as part of a promotion.] Gaming, movies,videos etc. I also you it for other things. Like the calender timer clock.
Written by a customer while visiting Samsung US
Customer Rating
3
The A14 is slower than a 6 year old phone
on May 1, 2023
Posted by: Trogon1265
[This review was collected as part of a promotion.] I use my samsung phones for games and scrolling social media and the S8 Active had better performance while both Gaming and social media than the A14 5G which stutters in places where the S8 Active glides.
Response from Samsung USBy Bethany, Social Commerce, May 4, 2023
Hello... Thank you for your review of the Samsung Galaxy A14 5G. We appreciate your thoughts as we strive to give our consumers the best in design and functionality. I've attached a link, as well as a YouTube video that should help with the speed of your device. Feel free to contact Samsung Support, also below, if we can be of any further assistance. Thank you for being a valued customer. -Bethany
How to keep your Galaxy phone or tablet from slowing down (samsung.com)
Optimize your Galaxy phone to speed up performance | Samsung US
smsng.us/Samsung-Support
How to keep your Galaxy phone or tablet from slowing down (samsung.com)
Optimize your Galaxy phone to speed up performance | Samsung US
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
The best overall of all the A series
on May 1, 2023
Posted by: Samsung4life
[This review was collected as part of a promotion.] I use my Samsung device for streaming gaming watching movies and most anything that can be done. I love its quick processing and clear picture.
Written by a customer while visiting Samsung US
Customer Rating
2
This phone is garbage!
on May 1, 2023
Posted by: Zinger
[This review was collected as part of a promotion.] I have to do a hard reset at least 3x per week. Already did one warranty exchange after 1 week of owning it. Don't waste time or money with this phone.
Response from Samsung USBy Bethany, Social Commerce, May 4, 2023
Hi Zinger... We appreciate you taking the time to review the Samsung Galaxy A14. We value your feedback as we continue to innovate and improve on the design and functionality of our products. We never want our customers to feel as if they’ve had a less than idea experience. Please reach back out to Samsung Support for assistance with your device. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Support
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on May 1, 2023
Posted by: Kyngeli
[This review was collected as part of a promotion.] Works great and fast. No connection problems. 5g works great too . Very sturdy. Pictures and videos is high quality. 👍 👌
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone
on May 1, 2023
Posted by: Brittbrat1101
[This review was collected as part of a promotion.] This phone is great. I've had it for at least 3 years and I've never had a problem streaming or watching any type of videos on my phone. It's very easy to use and I just love it.
Written by a customer while visiting Samsung US