Customer reviews from Samsung US
Samsung - Galaxy A14 5G 64GB (Unlocked) - Black
Average customer rating
4.4
(2,006 Reviews)
Rating breakdown 2,006 reviews
5 Stars
1,210
4 Stars
532
3 Stars
179
2 Stars
46
1 Star
39
56%of customers recommend this product.
(
18 out of
32)
Customer Reviews for Samsung - Galaxy A14 5G 64GB (Unlocked) - Black
Customer Rating
5
Lightweight
on May 30, 2024
Posted by: MadeWarReady87
Lightweight easy to read great battery life flashlights awesome on it can see everything with it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features, plenty of clear movies,
on July 13, 2024
Posted by: BRILLO
I purchased this phone last year it's more than what I expected and then sum...I like it too much specially since I've dropped it a handful of times and still it's holding g itself together
Written by a customer while visiting Samsung US
Customer Rating
5
Cool
on April 26, 2025
Posted by: 4PAPA1
from El Paso Texas
Expertise:Expert
Using a friend's, need to get my own. I like its size, how it fits in my hand and the large memory.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Chintal
on May 18, 2025
Posted by: Patel
Battery draining fast A14 5G one 61 A14 5G battery
Written by a customer while visiting Samsung US
Customer Rating
1
Terrible product!
on July 29, 2025
Posted by: Catherine
This phone chooses when it activates when you touch the screen. It will not activate in the middle of typing for no reason. It is the most annoying thing to the point I am considering getting a new phone. I hate this product so much I am actually writing a bad review on it which I never do. I am very disappointed and feel like this product should be recalled.
Response from Samsung USBy R&R, July 31, 2025
Hello Catherine,
Thank you so much for sharing your experience with your Galaxy A14 5G. We know it can be frustrating when your device is not behaving as expected. We may need to gather more details to assist you with your phone’s behavior better. If you can, please reach out to our Samsung Support Team for further assistance at 1-800-SAMSUNG. Thank you for your review. We appreciate you choosing Samsung!
-Ty
Samsung Support
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Facebook
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Thank you so much for sharing your experience with your Galaxy A14 5G. We know it can be frustrating when your device is not behaving as expected. We may need to gather more details to assist you with your phone’s behavior better. If you can, please reach out to our Samsung Support Team for further assistance at 1-800-SAMSUNG. Thank you for your review. We appreciate you choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Not a smart phone
on August 2, 2025
Posted by: Freedom
from Fayette Alabama
Expertise:Expert
This is slowest most unresponsive phone that is been my great displeasure of using. This phone is riding on name recognition and not quality. This is one of the products that is put out and the quality is shameful. This and the rest of the product line have fallen into the trash category. I will not support your products with consumerism every in the future..lost a lifetime customer shame on you
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, August 6, 2025
Hello Freedom,
We value hearing your opinion on the Galaxy A14 5G. With its intuitive design and smart tools, there’s often room to customize the experience to fit your lifestyle. Our team continues to listen, learn, and lead. We’re grateful you chose Samsung. Inspired by you, engineered by Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We value hearing your opinion on the Galaxy A14 5G. With its intuitive design and smart tools, there’s often room to customize the experience to fit your lifestyle. Our team continues to listen, learn, and lead. We’re grateful you chose Samsung. Inspired by you, engineered by Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US