Customer reviews from Samsung US
Samsung - Galaxy A14 5G 64GB (Unlocked) - Black
Average customer rating
4.4
(2,004 Reviews)
Rating breakdown 2,004 reviews
5 Stars
1,210
4 Stars
532
3 Stars
179
2 Stars
46
1 Star
37
58%of customers recommend this product.
(
18 out of
31)
Customer Reviews for Samsung - Galaxy A14 5G 64GB (Unlocked) - Black
Customer Rating
5
Very good phone for the money.
on February 27, 2024
Posted by: KerryN
[This review was collected as part of a promotion.] I use my phone for everything.... work ,banking, and social media also streaming, photos & videos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Solid Solution
on February 27, 2024
Posted by: BuckeyeTim
[This review was collected as part of a promotion.] This is a great phone if you don't wanna spend too much. It has every feature you could possibly want except for a built in stylus.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is simple to use, easy to navagate
on February 27, 2024
Posted by: Navywife114
[This review was collected as part of a promotion.] Facebook, finical, keeping up with news
Love it.
Would buy again
Love it.
Would buy again
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I enjoy my phone. It meets all my needs.
on February 27, 2024
Posted by: Boomerbaby54
[This review was collected as part of a promotion.] I use my phone for everything from calling people, texting streaming and sending documents. I know that there are other features on my phone that I don't access because I lack the knowledge to do those things.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Decent, but slow
on February 27, 2024
Posted by: ShadowValkyrie
[This review was collected as part of a promotion.] Overall if you're looking for something on the cheaper end it's a decent phone, but there are issues and it doesn't work well for long. Some issues like not receiving notifications could be service, but I don't get a lot of my notifications. I can hardly use wifi my wifi is great I have gamers in the house and we stream so this shouldn't be an issue, but if im doing something online I usually turn my wifi off, because it's so slow, which makes me use more data. It's definitely better than some of the lower level Samsung devices, but it wouldn't be my first choice. It's affordable and does what a phone needs to do as well as having the great features that Samsung does, if you can deal with slow and using up data go for it. I also would say its very durable my family of 5 all of the same phone and my youngest is 7 and I'm clumsy so they definitely get dropped a lot.
Value
3
Response from Samsung USBy Social Commerce, June 7, 2024
Hey there ShadowValkyrie, we appreciate you taking time out of your busy day to share your experience with your Samsung Galaxy A14 with us. We love hearing you are overall pleased with the usage and affordability of your device. We have provided some links to articles to help you with the overall speed and connection of your device. We also recommend exploring expanding the storage capacity of your device with a micro SD card up to 1TB in size. Some customers find this to be helpful in ensuring their device does not slow down over time. Lastly, we have provided a link to the Samsung Support Team if you have additional questions or continue to experience these matters with your device. Thank you for being a Samsung customer. -Elizabeth
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on February 27, 2024
Posted by: Reece24
[This review was collected as part of a promotion.] This product has a lot of Internal Storage. It has an amazing camera and I love gaming on it It has the best sound Quality And it has an amazing retail price
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fast reliable doesn't slow down n lots of space
on February 27, 2024
Posted by: Will777
[This review was collected as part of a promotion.] Gaming n YouTube nice good reliability decent screen biger then standard good touch input. Reliable
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Over a year
on February 27, 2024
Posted by: Teachermichael
[This review was collected as part of a promotion.] I've been using this model for over a year, battery last 4 hours running several apps, never get hot but when you run more than 3 apps like Uber lyft and Flex you can clearly see and feel the low performance. Slow and need to be restarted. Good picture and reliable data storage.
Value
3
Response from Samsung USBy Social Commerce, June 7, 2024
Hi there Teachmichael, thank you for your feedback on your Samsung Galaxy A14. We are happy to hear that over the past year you have been able to use your device successfully for a range of tasks. We have provided a link to an article to help you with the overall speed of your device. We have also provided a few links to help you troubleshoot the battery life of your device. We also recommend reaching out to the Samsung Support Team, linked below, to help you with any aspects of your device that not operating as intended. Thank you for being a Samsung customer. -Elizabeth
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Galaxy Battery - Optimization
https://www.samsung.com/us/support/galaxy-battery/optimization/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Galaxy Battery - Optimization
https://www.samsung.com/us/support/galaxy-battery/optimization/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US