Customer reviews from Samsung US
Samsung - Galaxy A14 5G 64GB (Unlocked) - Black
Average customer rating
4.4
(2,006 Reviews)
Rating breakdown 2,006 reviews
5 Stars
1,210
4 Stars
532
3 Stars
179
2 Stars
46
1 Star
39
56%of customers recommend this product.
(
18 out of
32)
Customer Reviews for Samsung - Galaxy A14 5G 64GB (Unlocked) - Black
Customer Rating
3
Quick & easy to use.
on February 26, 2024
Posted by: MykoolgemNeye
[This review was collected as part of a promotion.] I use my S14 for a little bit of everything. I play a lot of games but the processor slows down.and likes to shut the prgm down by itself. And then the mem dump to reboot and play on until the next episode which is usually once a charge. I believe thar everything I do on this device is forwarded onto a super computer somewhere .. making the phone lag.
Value
3
Response from Samsung USBy Social Commerce, June 6, 2024
Hi MykoolgemNeye, thank you for your feedback on your Samsung Galaxy A14. We understand how important the overall speed and functionality of your device is to you. We have provided a link to an article we have available to help you with the speed of your device. We also have provided a link to the Samsung Support Team to offer one on one assistance with any aspect of your device that is not operating as expected. Thank you for being a Samsung customer. -Elizabeth
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
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Samsung Community
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How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
3
Samsung A14 5G 64 GB
on February 26, 2024
Posted by: LsaLuisX
[This review was collected as part of a promotion.] Wouldn't say it's the best phone ever especially for the price but it's still a good phone overall
Value
3
Response from Samsung USBy Social Commerce, June 6, 2024
Hey there LsaLuisX, thank you for your feedback on your Samsung Galaxy A14. We are happy to hear you are having an overall pleasant experience with your device. Without knowing what features you are not as thrilled with, we have provided a link to the full device manual and the Samsung Support Team to help maximize your experience with your phone. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
Surprised by the specs for a budget device
on February 26, 2024
Posted by: Renzer418
[This review was collected as part of a promotion.] I love to draw and make videos on it
Its great
Its great
It ran very quickly on my apps
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Not the quality I had hoped for.
on February 26, 2024
Posted by: Andrew719
[This review was collected as part of a promotion.] I used my galaxy a14 for work and games the speed and resolution of this was was exceptional but for some reason there is a lot of internal problems. I had 3 different phones all the same a14 model and every one of them the screen would black out and I couldn't do anything . It would ring and I could answer it because the screen wouldn't light up . Now I'm using an older galaxy note model instill I can get either the s23 ultra again or the new s24 ultra.
Value
2
Response from Samsung USBy Social Commerce, June 7, 2024
Hello Andrew719, we appreciate you sharing your thoughts with us about your Samsung Galaxy A14. We understand how frustrating it is to have a device that is not operating as intended or expected. We have provided a link to the Samsung Support Team to offer assistance if you are continuing to have this experience with your device. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Great affordable phone!!
on February 26, 2024
Posted by: 408Mimi
[This review was collected as part of a promotion.] I love this phone! It's very fast, takes great pictures and I am able to do almost anything from streaming my favorite TV shows to writing reports for work. The price couldn't be beat for this device. I'm a very satisfied customer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Maximizing
on February 26, 2024
Posted by: BaroqueBunny
[This review was collected as part of a promotion.] Wonderful processing,
Lasting battery,
Functional durability,
Great Customization,
Lasting battery,
Functional durability,
Great Customization,
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Personally I feel like my A14 5G is the best phone
on February 26, 2024
Posted by: PhantomDad
[This review was collected as part of a promotion.] I use my phone for work n personal needs. Plus I use it for some gaming
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Strange, but unique and complex
on February 26, 2024
Posted by: Google
[This review was collected as part of a promotion.] I use my device for pretty much everything, it's been quite a ride and interesting to say the least.
Value
4
Written by a customer while visiting Samsung US