Customer reviews from Samsung US
Samsung - Galaxy A14 5G 64GB (Unlocked) - Black
Average customer rating
4.4
(2,006 Reviews)
Rating breakdown 2,006 reviews
5 Stars
1,210
4 Stars
532
3 Stars
179
2 Stars
46
1 Star
39
56%of customers recommend this product.
(
18 out of
32)
Customer Reviews for Samsung - Galaxy A14 5G 64GB (Unlocked) - Black
Customer Rating
3
Great features in the text and ringtone personaliz
on February 26, 2024
Posted by: Mars4bars
[This review was collected as part of a promotion.] It started off being a great phone. I love the personalization available for ringtones and text conversation backgrounds. Unfortunately, it's started to glitch on certain websites. It is old though.
Value
3
Response from Samsung USBy Social Commerce, June 6, 2024
Hello Mars4bars, thank you for sharing your thoughts with us about your Samsung Galaxy A14. We love hearing how much you were initially thrilled with the features and customization of your phone. Without knowing what apps are causing frustration or the exact nature of this experience, we have provided a link to an article about app functionality. We have also included a link to the Samsung Support Team to offer additional assistance with any aspect of your device that is not functioning as expected. Thank you for being a Samsung customer. -Elizabeth
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
2
Cant use samsung pass
on February 26, 2024
Posted by: Yayyay
[This review was collected as part of a promotion.] Cant use samsung pass so i lost all my passwords i hvae saved.
Value
2
Response from Samsung USBy Social Commerce, June 6, 2024
Hi there Yayyay, we appreciate your feedback on your Samsung Galaxy A14. We understand how important your device is to you and the passwords being so critical to your enjoyment and usage. We have provided a link to the Samsung Support Team to offer any and all assistance available to help you resolve this matter with your passwords. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
This phone has a big screen and a good battery lif
on February 26, 2024
Posted by: ShawnieBoo
[This review was collected as part of a promotion.] I use my device for videos and listening to music . The audio is amazing and loud and the screen is large. The battery life is amazing on the A14 5g
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Live streams
on February 26, 2024
Posted by: Shaylynn
[This review was collected as part of a promotion.] I use my phone for live streaming on facebook and YouTube I do live videos selling makeup and doing motivational speaking for everyone
Value
3
Response from Samsung USBy Social Commerce, June 6, 2024
Hey there Shaylynn, we appreciate your feedback on your Samsung Galaxy A14. We are happy to hear you are able to successfully use your device for all of your social media needs. Please, don't hesitate to reach out to us again if you have any questions or would like to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Overall phone
on February 26, 2024
Posted by: Yungace1006
[This review was collected as part of a promotion.] Overall the phone is a good phone it's just the volume on the earpiece is a little low I have to put it on speaker just to hear most phone calls
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on February 26, 2024
Posted by: DMaher13492
[This review was collected as part of a promotion.] I use my phone for everything...pics...texts...phone calls
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy navigation Great features
on February 26, 2024
Posted by: Gi1torr
[This review was collected as part of a promotion.] I use my phone mostly for emails and Facebook. Everything works great except once in a while. I have to restart my phone because something doesn't work the way it should yousually in my apps.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product is Great!
on February 26, 2024
Posted by: LuvTwissy
[This review was collected as part of a promotion.] I use my galaxy phone for work and school. The feature I like most is that you are able to have 2 different apps of the same thing but signed into 2 different accounts.
Value
4
Written by a customer while visiting Samsung US