Customer reviews from Samsung US
Samsung - Galaxy A14 5G 64GB (Unlocked) - Black
Average customer rating
4.4 out of 5
4.4
(2,001 Reviews)
Open Ratings Snapshot
Rating breakdown 2,001 reviews
5 Stars
1,207
4 Stars
532
3 Stars
179
2 Stars
46
1 Star
37
57%of customers recommend this product. 
(
17 out of 30
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy A14 5G 64GB (Unlocked) - Black
Customer Rating
3 out of 5
3
Live streams
on February 26, 2024
Posted by: Shaylynn
[This review was collected as part of a promotion.] I use my phone for live streaming on facebook and YouTube I do live videos selling makeup and doing motivational speaking for everyone
Value
3 out of 5
3
Response from Samsung USBy Social CommerceJune 6, 2024
Hey there Shaylynn, we appreciate your feedback on your Samsung Galaxy A14. We are happy to hear you are able to successfully use your device for all of your social media needs. Please, don't hesitate to reach out to us again if you have any questions or would like to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Overall phone
on February 26, 2024
Posted by: Yungace1006
[This review was collected as part of a promotion.] Overall the phone is a good phone it's just the volume on the earpiece is a little low I have to put it on speaker just to hear most phone calls
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this phone
on February 26, 2024
Posted by: DMaher13492
[This review was collected as part of a promotion.] I use my phone for everything...pics...texts...phone calls
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Easy navigation Great features
on February 26, 2024
Posted by: Gi1torr
[This review was collected as part of a promotion.] I use my phone mostly for emails and Facebook. Everything works great except once in a while. I have to restart my phone because something doesn't work the way it should yousually in my apps.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This product is Great!
on February 26, 2024
Posted by: LuvTwissy
[This review was collected as part of a promotion.] I use my galaxy phone for work and school. The feature I like most is that you are able to have 2 different apps of the same thing but signed into 2 different accounts.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Favorite phone
on February 26, 2024
Posted by: InvesterA
[This review was collected as part of a promotion.] My personal experience with this phone has been life changing the features are better and more easily found when needed there has been attention to the detail good job !
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This budget phone has high end features!
on February 26, 2024
Posted by: meetsmyneeds
[This review was collected as part of a promotion.] I use this for work and personal. It has high end functions like fingerprint unlock and NFC. The 5G is great and the phone always connects. The camera works well.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Galaxy A14
on February 26, 2024
Posted by: Bonnie
[This review was collected as part of a promotion.] I use my galaxy for my email. Searching for things, texting. Phone calls. I don't really like how it texts it seems like it has a mind of its own. Don't know if it's a setting or not. If I'm texting it sometimes has a blue streak and then texts something off the wall not happy about that and I also have trouble with it echoing.
Value
3 out of 5
3
Response from Samsung USBy Social CommerceJune 6, 2024
Hey Bonnie, we appreciate your feedback on your Samsung Galaxy A14. We completely understand how valuable your device is to every day. We have provided a link to an article to help with the responsiveness of your display to help ensure your texts are as you intend. We havge also included a link to the Samsung Support Team to offer assistance with the echo you mention experiencing with your phone calls. Thank you for being a Samsung customer. -Elizabeth
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
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