Customer reviews from Samsung US
Samsung - Galaxy A14 5G 64GB (Unlocked) - Black
Average customer rating
4.4
(2,006 Reviews)
Rating breakdown 2,006 reviews
5 Stars
1,210
4 Stars
532
3 Stars
179
2 Stars
46
1 Star
39
56%of customers recommend this product.
(
18 out of
32)
Customer Reviews for Samsung - Galaxy A14 5G 64GB (Unlocked) - Black
Customer Rating
3
Not satisfied
on May 1, 2023
Posted by: Darbwils9
[This review was collected as part of a promotion.] I use my phone for streaming, music and browser surfing. The phone looks mediocre with a large bezel and it's also pretty thick. The fingerprint scanner is also in an odd place. I've played a few games on it and the gameplay is not bad as long as you don't have any other apps open. The phone freezes and jitters way too often. The 5g works great on the phone. The camera isn't bad at 50 mp but the screen is so dull that you can't recognize the clarity. It's not waterproof which gives me anxiety daily. I needed a phone asap after my other went out but I'm definitely not satisfied with this one.
Response from Samsung USBy Bethany, Social Commerce, May 2, 2023
Hello Darbwils9... Thank you for your review of the Samsung Galaxy A14 5G. Your input is appreciated as it ensures we remain innovative and improve on the designs and functionality of our products. We're pleased you are enjoying the 5G connection on your device! I've attached a couple links that should help concerning the freezing you've experienced, as well as the camera quality. Please feel free to contact Samsung Support, also below, for any further assistance. Thank you for being a valued customer. -Bethany
Samsung phone freezes and crashes
Camera modes and settings on Galaxy phones and tablets
smsng.us/Samsung-Support
Samsung phone freezes and crashes
Camera modes and settings on Galaxy phones and tablets
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features
on May 1, 2023
Posted by: Texasdavid
[This review was collected as part of a promotion.] This is a great phone!
Very fast and clear calls!
Can do so much with this phone!
Like having my laptop all in my phone!
Thanks Samsung!
Very fast and clear calls!
Can do so much with this phone!
Like having my laptop all in my phone!
Thanks Samsung!
Written by a customer while visiting Samsung US
Customer Rating
5
This product is awesome
on May 1, 2023
Posted by: Love2game
[This review was collected as part of a promotion.] Gaming,shopping,movies,etc, streaming, music,etc,etc,etc
Written by a customer while visiting Samsung US
Customer Rating
5
This product has not given me any issues yet
on May 1, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] So far so good. Have not had any issues yet but have only had it for about a month now.
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone
on May 1, 2023
Posted by: Markogle
[This review was collected as part of a promotion.] It's a really good phone. It does everything I needed to do. I can watch videos and movies without it buffring. I can play games without it freezing. And it's got decent cameras so I can take pictures of my work that I've done.
Written by a customer while visiting Samsung US
Customer Rating
4
I absolutely love the phone!!
on May 1, 2023
Posted by: Memememeeee
[This review was collected as part of a promotion.] The only issue I have is the GPS losses signal alot!! Even with full bars!!
Written by a customer while visiting Samsung US
Customer Rating
5
This is a great phone for the price.
on May 1, 2023
Posted by: Danielp
[This review was collected as part of a promotion.] I have had it for 2 months and use it for streaming and have had zero problems. It's fast a reliable.
Written by a customer while visiting Samsung US
Customer Rating
4
Great Product
on May 1, 2023
Posted by: Miller
[This review was collected as part of a promotion.] I use my Samsung phone mainly for talk, text and games, with a little streaming. The quality of the picture is great. The ease of use is perfect. The quality of photos taken with the camera are clear .
Written by a customer while visiting Samsung US