Customer reviews from Samsung US
Samsung - Galaxy A14 5G 64GB (Unlocked) - Black
Average customer rating
4.4
(2,001 Reviews)
Rating breakdown 2,001 reviews
5 Stars
1,207
4 Stars
532
3 Stars
179
2 Stars
46
1 Star
37
57%of customers recommend this product.
(
17 out of
30)
Customer Reviews for Samsung - Galaxy A14 5G 64GB (Unlocked) - Black
Customer Rating
4
It has great features.
on February 18, 2024
Posted by: Sunflowerandcowgirl
[This review was collected as part of a promotion.] I love the apps it comes with. I like that o feel like I have control over my phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Sadly I have to say Samsung has disappointed me
on February 18, 2024
Posted by: Crowley
[This review was collected as part of a promotion.] I use my device for phone calls video calls, hotspot, streaming, web browsing, gaming, security, smart home control, and for ble Bluetooth connection to different technologies to edit their software and to do beta testing
Value
2
Response from Samsung USBy Social Commerce, June 6, 2024
Hi Crowley, thank you for your feedback on your Samsung Galaxy A14. We appreciate the range of tasks you are accomplishing on a daily basis and the necessity of your device in these tasks. Without knowing what you are experiencing that is disappointing to you during usage, we have provided links to your full device manual and the Samsung Support Team. These resources can help you troubleshoot any difficulty you are experiencing and have the best possible experience with your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung galaxies are always reliable!
on February 18, 2024
Posted by: Lovemygalaxy
[This review was collected as part of a promotion.] I use my galaxy for everything. More than just calls and texts. Music, pictures, videos and so much more. The sound quality is wonderful. The pictures and videos are far better than any other phone. And the speed is incredible! I would always pick Samsung Galaxy over any other phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So far it couldn't be better.
on February 19, 2024
Posted by: Backwoodsengineer18641
[This review was collected as part of a promotion.] I use my a14 5g for literally everything. Including hotspot for the game systems for live play and it's smooth sailing every time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Basic phone
on February 19, 2024
Posted by: Reaper19c
[This review was collected as part of a promotion.] Device is extremely slow does not handle multiple tasks to well. Feels like a toy in your hand
Value
2
Response from Samsung USBy Social Commerce, June 6, 2024
Hello Reaper19c, thank you for your feedback on your Samsung Galaxy A14. We know how important the speed and functionality of your device is to your usage and enjoyment of your device. We have provided a link to a few articles to help you with troubleshooting the speed of your device. We have also included a link to the Samsung Support Team to help if you believe there may be an underlying matter causing these frustrations. Thank you for being a Samsung customer. -Elizabeth
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has good performance and a good gpu
on February 19, 2024
Posted by: Numberfifteen
[This review was collected as part of a promotion.] I use my phone for watching videos movies and gaming and also photos I usually take a photo of a toilet roll to look at distance and detail and this phone has the best out of all my phones
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
First Samsung
on February 19, 2024
Posted by: Justme
[This review was collected as part of a promotion.] I watch YouTube. Check emails and take screenshots. Go on the internet for definitions of words or slang or to explore any topic of interest that comes up in my life including gardening. I take very few pictures but am glad to have the possibility. Don't understand all the information samsung sent lately about using the camera function. Don't like many of the obligatory apps. Don't like the notes app use keep notes instead. That said it is fairly easy to learn to use coming from an LG phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
So far so good
on February 20, 2024
Posted by: Jxndnjxu7r7
[This review was collected as part of a promotion.] The a14 5g is a very detailed phone. The picture quality is great. Gets the details far away. The size isn't too small, just right for my big hands.
Value
4
Written by a customer while visiting Samsung US