Customer reviews from Samsung US
Samsung - Galaxy A14 5G 64GB (Unlocked) - Black
Average customer rating
4.4
(2,006 Reviews)
Rating breakdown 2,006 reviews
5 Stars
1,210
4 Stars
532
3 Stars
179
2 Stars
46
1 Star
39
56%of customers recommend this product.
(
18 out of
32)
Customer Reviews for Samsung - Galaxy A14 5G 64GB (Unlocked) - Black
Customer Rating
5
My phone is OK, but it doesn't have enough memory
on February 12, 2024
Posted by: LadyRed
[This review was collected as part of a promotion.] I use my phone for streaming, playing games, keeping in touch with friends and love ones.and
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Device issues
on February 13, 2024
Posted by: Jbh19881
[This review was collected as part of a promotion.] Device has issues with a ghost screen . Meaninging it seems someone else is working it. It has little memory little ram and a small cpu. Making it slow and unreliable
Value
2
Response from Samsung USBy Social Commerce, June 6, 2024
Hi there Jbh19881, we appreciate your feedback on your Samsung Galaxy A14. We completely understand how important your device is to you every day. We would love nothing more than to help you with the speed and functionality of your display with your device. We have provided a few links to articles to help you troubleshoot these matters. With regards to the memory of your device, if you are finding it insufficient for your needs, you can use a micro SD card up to 1TB in size to expand the capacity. We have also provided a link to the Samsung Support Team if you continue to experience these difficulties or have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great Value!
on February 13, 2024
Posted by: forest
[This review was collected as part of a promotion.] This device works great for me! It fulfills all my digital needs and completes daily tasks smoothly and efficiently. I don't have any major complaints about it, and I recommend it to anyone looking for a budget phone.
My device did recently experience some minor separation between the screen and body, but that was easily resolved by snapping it back together.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great product.
on February 13, 2024
Posted by: Buffie
[This review was collected as part of a promotion.] I don't have any problem with this phone. It charges fast, and it dose not drop my calls.
I would recommend thus product to my friends and family.
I would recommend thus product to my friends and family.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great Features
on February 14, 2024
Posted by: Deedee123
[This review was collected as part of a promotion.] I use my phone for games texting making phone calls streaming movies Photos music
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great audio, video reliability, size, price point
on February 14, 2024
Posted by: Grenelda
[This review was collected as part of a promotion.] Personal use, calling, text, camera, web browsing, etc
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the camera, crystal clear. The best phone!
on February 15, 2024
Posted by: RobRae
[This review was collected as part of a promotion.] I love how simple and easy Samsung phones are to use. Super fast, fantastic camera and pictures. I'm a forever Samsung customer!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Closest to an S23 that I could afford.
on February 16, 2024
Posted by: Jpn2008
[This review was collected as part of a promotion.] I bought the A14 5G wanting the S23, but I could not afford it.
Value
4
Written by a customer while visiting Samsung US