Customer reviews from Samsung US
Samsung - Galaxy A14 5G 64GB (Unlocked) - Black
Average customer rating
4.4
(2,001 Reviews)
Rating breakdown 2,001 reviews
5 Stars
1,207
4 Stars
532
3 Stars
179
2 Stars
46
1 Star
37
57%of customers recommend this product.
(
17 out of
30)
Customer Reviews for Samsung - Galaxy A14 5G 64GB (Unlocked) - Black
Customer Rating
5
Great product.
on February 13, 2024
Posted by: Buffie
[This review was collected as part of a promotion.] I don't have any problem with this phone. It charges fast, and it dose not drop my calls.
I would recommend thus product to my friends and family.
I would recommend thus product to my friends and family.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great Features
on February 14, 2024
Posted by: Deedee123
[This review was collected as part of a promotion.] I use my phone for games texting making phone calls streaming movies Photos music
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great audio, video reliability, size, price point
on February 14, 2024
Posted by: Grenelda
[This review was collected as part of a promotion.] Personal use, calling, text, camera, web browsing, etc
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the camera, crystal clear. The best phone!
on February 15, 2024
Posted by: RobRae
[This review was collected as part of a promotion.] I love how simple and easy Samsung phones are to use. Super fast, fantastic camera and pictures. I'm a forever Samsung customer!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Closest to an S23 that I could afford.
on February 16, 2024
Posted by: Jpn2008
[This review was collected as part of a promotion.] I bought the A14 5G wanting the S23, but I could not afford it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Samsung galaxy A14 5g sometimes it's slow
on February 17, 2024
Posted by: Love2Sing
[This review was collected as part of a promotion.] I haven't really checked it out but I'm trying to figure somethings out on my phone it does sometimes goes slow and it glitches not sure why but maybe if I keep messing with it or checking this Samsung app thing I might be able to do better with understanding the problem
Value
3
Response from Samsung USBy Social Commerce, June 6, 2024
Hey there Love2Sing, thank you for your feedback on your Samsung Galaxy A14. We would love to help you troubleshoot any aspect of your device that is not functioning as expected and maximize your overall experience with your device. We have provided links to two articles to help you troubleshoot the speed and responsiveness of your device. We have also included a link to the full device manual for your device as you begin to discover all of the settings and capabilities of your new device. Lastly, we have provided a link to the Samsung Support Team for additional assistance if necessary or desired. Thank you for being a Samsung customer. -Elizabeth
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on February 17, 2024
Posted by: Famous4Flamming
[This review was collected as part of a promotion.] I love the pictures that this phone takes! The quality is so good!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love it
on February 17, 2024
Posted by: Favored
[This review was collected as part of a promotion.] It's a great phone overall I've had for almost a few year now and it's still working great. Just got done doing a maintenance check on the phone. Where I tested my screen and sensors and got a 24/24. The phone is great and I'm happy to still have my 3 buttons on the screen! Loved the company for years now because you guys make good QUALITY phones.
Value
5
Written by a customer while visiting Samsung US