Customer reviews from Samsung US
Samsung - Galaxy A14 5G 64GB (Unlocked) - Black
Average customer rating
4.4
(2,001 Reviews)
Rating breakdown 2,001 reviews
5 Stars
1,207
4 Stars
532
3 Stars
179
2 Stars
46
1 Star
37
57%of customers recommend this product.
(
17 out of
30)
Customer Reviews for Samsung - Galaxy A14 5G 64GB (Unlocked) - Black
Customer Rating
5
This phone is amazing I love Samsung
on May 1, 2023
Posted by: Dannyboy420
[This review was collected as part of a promotion.] I use my phone for streaming and gaming as well as web browser and as a phone with texts such a great device to have for anything
Written by a customer while visiting Samsung US
Customer Rating
3
Decent starter phone
on May 1, 2023
Posted by: Phoneguruwill
[This review was collected as part of a promotion.] I got the A14 as a second phone, the specs looked good on paper. Little did I know that to make it run as it should, you have to restart it every day, someti.es twice a day. It doesn't do good with multiple apps running at all.
Response from Samsung USBy Bethany, Social Commerce, May 3, 2023
Hi Phoneguruwill... Thank you for reaching out about your Samsung Galaxy A14 5G. Your input is appreciated as we continue to innovate in improve on our product design and functionality. Without knowing how long you've owned your device, there is a one-year manufacturer's warranty available on all Samsung products. Please reach out to Samsung's warranty department, attached below, for assistance if your phone falls within that timeframe. Thank you for being a valued customer. -Bethany
smsng.us/Warranty-Info
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
3
I like this phone it has a larger overall view
on May 1, 2023
Posted by: Sweetie22
[This review was collected as part of a promotion.] I use my phone for everything. I am having problems with the buffering sometimes during the day and sometimes during the nite. I thought I would have faster load times with the 5G. feature.
When I watch videos, movies or TV I'm having problems with the channels Changing on its own. I'll be watching a movie and then suddenly
A different movie or show will pop up just out if the blue. So I have not gone back to the place I purchased it. I'm trying to work out issues.
A different movie or show will pop up just out if the blue. So I have not gone back to the place I purchased it. I'm trying to work out issues.
Response from Samsung USBy Bethany, Social Commerce, May 4, 2023
Hi Sweetie22... Thank you for your review of the Samsung Galaxy A14 5G. We value your thoughts as we strive to innovate and improve on the design and functionality of our products. I've attached a few links that should help regarding the connectivity, and speed of your device. Feel free to reach out to Samsung Support, also below, if we can offer any further assistance. Thank you for being a valued customer. -Bethany
Use 5G on Galaxy phones and tablets (samsung.com)
Galaxy phone or tablet Wi-Fi connection issues (samsung.com)
Samsung phone has slow mobile data speed
How to keep your Galaxy phone or tablet from slowing down (samsung.com)
smsng.us/Samsung-Support
Use 5G on Galaxy phones and tablets (samsung.com)
Galaxy phone or tablet Wi-Fi connection issues (samsung.com)
Samsung phone has slow mobile data speed
How to keep your Galaxy phone or tablet from slowing down (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
This product is the best one I've had so far.
on May 1, 2023
Posted by: SlothLover91
[This review was collected as part of a promotion.] I use my device for social media, personal use and my child's school.
Written by a customer while visiting Samsung US
Customer Rating
5
GREAT PHONE Galaxy A14. FAST DOWNLOAD AND STORAGE
on May 1, 2023
Posted by: Justme28
[This review was collected as part of a promotion.] I watch movies surf the internet and streaming Television..I take great pictures with my phone
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone.
on May 1, 2023
Posted by: Hurricanes
[This review was collected as part of a promotion.] I use my smartphone for watching sports and television shows.
Written by a customer while visiting Samsung US
Customer Rating
4
Way better than a LG Stylo 5
on May 1, 2023
Posted by: buzzinbill1962
[This review was collected as part of a promotion.] For some a budget priced phone isn't much of an upgrade. But for me it was like night and day, this device blows the one I had been using out of the water. Not sure if it's because it's new or the fact its not as brain dead as the one it Replaced. But so far I'm happy with my choice, good job Samsung
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on May 1, 2023
Posted by: Texas1009
[This review was collected as part of a promotion.] I use my device for basic stuff like
Social media and games .
Social media and games .
Written by a customer while visiting Samsung US