Customer reviews from Samsung US
Samsung - Galaxy A14 5G 64GB (Unlocked) - Black
Average customer rating
4.4
(2,001 Reviews)
Rating breakdown 2,001 reviews
5 Stars
1,207
4 Stars
532
3 Stars
179
2 Stars
46
1 Star
37
57%of customers recommend this product.
(
17 out of
30)
Customer Reviews for Samsung - Galaxy A14 5G 64GB (Unlocked) - Black
Customer Rating
5
No bad at all
on February 5, 2024
Posted by: Cristep35
[This review was collected as part of a promotion.] I play call of duty and is good for it
And for social media like Facebook Instagram whatsapp
And for social media like Facebook Instagram whatsapp
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Product has some good features
on February 5, 2024
Posted by: Edubbel
[This review was collected as part of a promotion.] I use it for gaming, streaming TV, tiktok, spreadsheets, news.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My favorite phone ever
on February 5, 2024
Posted by: Waynerbananer
[This review was collected as part of a promotion.] I love my galaxy it works great and operates fantastically smooth and seamless the photo quality is amazing and it is lightning fast absolutely wonderful 10 out of 10
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It is slow. Low storage and freezes/want galaxy fl
on February 5, 2024
Posted by: Arianna
[This review was collected as part of a promotion.] I love galaxy phones always have. I just don't seem to like anything that isn't an Samsung Galaxy S(whichever) I don't care for the Samsung Galaxy A(whichever) they all have the same issues. They lag alot during movies and games, also have low quality camera and low storage no matter what I do. I have hardly any apps because I have to delete them only to still not have room for anything.
I have the A version not the S and I will never go back to the Galaxy A anything. I will ALWAYS use Samsung just, switching the the S(any newer model) or a Samsung flip or flip 2.
I have the A version not the S and I will never go back to the Galaxy A anything. I will ALWAYS use Samsung just, switching the the S(any newer model) or a Samsung flip or flip 2.
Value
3
Response from Samsung USBy Social Commerce, February 6, 2024
Hi there Arianna, we appreciate you taking time out of your day to share your thoughts with us about your Samsung Galaxy A14. We understand our customers have a wide range of features and functionality they require from their device as well as budget for their chosen device. If you haven't done so already, we have provided a link below to the Samsung Support Team if you are curious about potential options to enhance the experience you have with this device. We would also be more than happy to help you select a new device when you are ready to best align with your needs. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
This phone is just okay
on February 5, 2024
Posted by: Thefamily
[This review was collected as part of a promotion.] This phone has issues it stop working and it freezes
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has been used and abused, but still
on February 5, 2024
Posted by: Jzillguy1
[This review was collected as part of a promotion.] Stream movies and videos, small games, and texting and calls.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good 📷 quality very good indeed
on February 5, 2024
Posted by: QuintonJac1
[This review was collected as part of a promotion.] Play games and take good pictures very good quality indeed
Value
3
Response from Samsung USBy Social Commerce, February 7, 2024
Hello QuintonJac1, thank you for sharing your thoughts with us about your Samsung Galaxy A14. We are thrilled to hear you are enjoying capturing all of your daily moments with your device as well as your gaming. We have provided a link to the full device manual and the Samsung Support Team if you have questions or would like to explore ways to further enhance usage. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Quirky, especially for older users.
on February 5, 2024
Posted by: JustGran
[This review was collected as part of a promotion.] This phone does everything that a phone should do reliably, given that you take care of the device. It runs all day without charging, it's inputs are smooth, making it a mostly lag free experience. The biggest drawback is the change in how the apps use the interface, creating confusion for some users.
With this device, there are times where the apps could benefit from a simple back button on screen, preventing the user from needing to exit the app to undo unwanted changes. For example, when a person accidently selects a contact, they are then stuck in the "select contacts" function and there are no obvious ways to exit without closing the app entirely. This selection of the contact can be done accidentally, but is not easily undone for say an older user. This lack of simplicity continues throughout the "settings" area of the phone, as there are many semi complex tabs within tabs there.
Although there is probably some change to the user interface that makes these functions more intuitive for some, it is the biggest drawback noticed for a light user of the phone. Besides this, the phone is light, the screen is bright and this is well built device at this price point.
Value
3
Response from Samsung USBy Social Commerce, February 7, 2024
Hi there JustGran, thank you for sharing your feedback on your Samsung Galaxy A14. We are loving hearing from you that your device is providing an overall pleasant experience. We understand needing some clearer instructions and guide to the usage of your device to help streamline your experience. We have provided a link below to the full device manual and the Samsung Support Team to answer any questions and help discover what is possible with your device to enhance your usage. Thank you for being customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US