Customer reviews from Samsung US
Samsung - Galaxy A14 5G 64GB (Unlocked) - Black
Average customer rating
4.4
(2,006 Reviews)
Rating breakdown 2,006 reviews
5 Stars
1,210
4 Stars
532
3 Stars
179
2 Stars
46
1 Star
39
56%of customers recommend this product.
(
18 out of
32)
Customer Reviews for Samsung - Galaxy A14 5G 64GB (Unlocked) - Black
Customer Rating
3
At first very fast and seemed great now freezes co
on December 28, 2023
Posted by: Smokie445
[This review was collected as part of a promotion.] I use my phone daily I could not imagine life without it I use it for everything from work to planning my days budgeting my finances is so much more I cannot imagine a life without a my device..
Value
3
Response from Samsung USBy Social Commerce, January 3, 2024
Hi there Smokie445,
Thanks for taking the available time out of your hectic day to share your thoughts with us about your Samsung Galaxy A14. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Performing simple actions like rebooting and updating the software are just a couple of the things you can do to prevent freezes and crashes on your device in the future. When your phone or tablet freezes or crashes, it can be really nerve-wracking. The good news is that this can probably be fixed without having to send your it in for service. When you have some free time available, please take a moment to review, "Galaxy phone or tablet's screen is frozen or responds too slowly" and conduct some simple troubleshooting steps to help resolve what you may be experiencing with your device. Feel free to contact Samsung Support afterwards if you have any questions for us or if you would like any further assistance. We're here to assist you in any way that we can! Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Thanks for taking the available time out of your hectic day to share your thoughts with us about your Samsung Galaxy A14. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Performing simple actions like rebooting and updating the software are just a couple of the things you can do to prevent freezes and crashes on your device in the future. When your phone or tablet freezes or crashes, it can be really nerve-wracking. The good news is that this can probably be fixed without having to send your it in for service. When you have some free time available, please take a moment to review, "Galaxy phone or tablet's screen is frozen or responds too slowly" and conduct some simple troubleshooting steps to help resolve what you may be experiencing with your device. Feel free to contact Samsung Support afterwards if you have any questions for us or if you would like any further assistance. We're here to assist you in any way that we can! Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on December 28, 2023
Posted by: Armymom3
[This review was collected as part of a promotion.] Streaming, games, music, coloring, exercise. I also use it while I'm resting with relaxation apps.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
My Samsung A14
on December 28, 2023
Posted by: FGHGATORX3
[This review was collected as part of a promotion.] I use my A14 for my gaming on the road. It works real good. I mirror it to my TV at times and it is like having the console. I give it 4 stars only because the ram is so little for such a fine machine.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've owned
on December 28, 2023
Posted by: Taterlee
[This review was collected as part of a promotion.] I use it for everything from just daily life to my kids homework all the way yo having a chore chart installed and anxiety relief books on it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This product is mid
on December 28, 2023
Posted by: BonkerZ
[This review was collected as part of a promotion.] The phone is alright over all. But after a few months it starts to glitch. Now I can not even turn on the phone on the 3rd try. The phone is also very slow and pause the videos im watching without me touching the phone!!!.
Value
3
Response from Samsung USBy Social Commerce, January 3, 2024
Aloha BonkerZ,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy A14. We appreciate your sincerity. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your phone or tablet may not turn on if you are not charging it properly. But on the other hand, it may not turn off if it's completely frozen. If it's not responding to you pressing the power button, let us help you get it working again. Take a moment to review, "Samsung phone or tablet will not power on or off" when you have some free time available out of your day to troubleshoot what you have described to be occurring with your Galaxy A14. If your phone's touchscreen is frozen or does not respond to touch, it doesn't necessarily mean something is wrong with your device. It could be something as simple as a faulty app or cracks in the screen causing the problem. "Galaxy phone or tablet's screen is frozen or responds too slowly" is another resource to look at when you have the time available to troubleshoot. Let us know if you would like any further assistance after reviewing these resources. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001482/
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy A14. We appreciate your sincerity. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your phone or tablet may not turn on if you are not charging it properly. But on the other hand, it may not turn off if it's completely frozen. If it's not responding to you pressing the power button, let us help you get it working again. Take a moment to review, "Samsung phone or tablet will not power on or off" when you have some free time available out of your day to troubleshoot what you have described to be occurring with your Galaxy A14. If your phone's touchscreen is frozen or does not respond to touch, it doesn't necessarily mean something is wrong with your device. It could be something as simple as a faulty app or cracks in the screen causing the problem. "Galaxy phone or tablet's screen is frozen or responds too slowly" is another resource to look at when you have the time available to troubleshoot. Let us know if you would like any further assistance after reviewing these resources. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001482/
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Written by a customer while visiting Samsung US
Customer Rating
5
This product has been great!
on December 28, 2023
Posted by: GalaxyGirl
[This review was collected as part of a promotion.] Streaming, gaming,social media, and ever6in between! I do have one complaint unfortunately though. I have bought 2 of these devices and it doesn't come with a charging port...just a cord and that is very annoying 😒 Other than that it has been a great device!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love how easy it is to use.
on December 28, 2023
Posted by: Lovefreestuff
[This review was collected as part of a promotion.] I play games and streams movies but I love face timing with my grand daughter in college
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love Samsung it has everything you need .
on December 28, 2023
Posted by: Bordelon
[This review was collected as part of a promotion.] My device streams has good service everything is good about there products I have never had a problem with anything
Value
5
Written by a customer while visiting Samsung US