Customer reviews from Samsung US
Samsung - Galaxy A14 5G 64GB (Unlocked) - Black
Average customer rating
4.4
(2,001 Reviews)
Rating breakdown 2,001 reviews
5 Stars
1,207
4 Stars
532
3 Stars
179
2 Stars
46
1 Star
37
57%of customers recommend this product.
(
17 out of
30)
Customer Reviews for Samsung - Galaxy A14 5G 64GB (Unlocked) - Black
Customer Rating
3
Slow but swell
on December 27, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] Plating my games and keeping my life on track balanced health food fun and wellness
Value
3
Response from Samsung USBy Social Commerce, January 3, 2024
Salutations Sabraisbellperrin,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy A14. We appreciate your candor. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Have you updated the software on your Galaxy A14 recently, to your knowledge? If not, that's okay. A software update can enhance the functionality, add new features and increase the security on your Galaxy phone or tablet. For the best experience it is highly recommended to keep your devices updated. For your convenience, I have linked your software update below. Please make sure that the software on your Galaxy A14 has been updated with the most current version available. Let us know if you have any questions or if you would like any further assistance afterwards by contacting Samsung Support. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00077582/
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy A14. We appreciate your candor. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Have you updated the software on your Galaxy A14 recently, to your knowledge? If not, that's okay. A software update can enhance the functionality, add new features and increase the security on your Galaxy phone or tablet. For the best experience it is highly recommended to keep your devices updated. For your convenience, I have linked your software update below. Please make sure that the software on your Galaxy A14 has been updated with the most current version available. Let us know if you have any questions or if you would like any further assistance afterwards by contacting Samsung Support. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00077582/
Written by a customer while visiting Samsung US
Customer Rating
5
Even the A product line is quality
on December 27, 2023
Posted by: Timmy2Wheelz
[This review was collected as part of a promotion.] This is my second Galaxy and I've tried many other brands and Samsung is by far the most reliable and the build quality is second to none it meets all my basic needs and I cannot wait to upgrade
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has been designed to provide you with
on December 27, 2023
Posted by: Daddyrice06ty
[This review was collected as part of a promotion.] This particular device of Samsung has great quality on online games keeping track in real time, video streaming is phenomenal and the pictures come out looking professional!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great quality and easy to use
on December 28, 2023
Posted by: Lilred
[This review was collected as part of a promotion.] I do everything from social media to work on my device. I love how easy it is to use and make changes that best work for me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This Product Has An Excellent Camera
on December 28, 2023
Posted by: Photonewbie
[This review was collected as part of a promotion.] I Use My Samsung For Personal Use, Streaming, Browsing, And For Photos! The Samsung Galaxy A14 5G Has An Excellent Camera For It's Price!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has durability
on December 28, 2023
Posted by: Morningstar
[This review was collected as part of a promotion.] My Samsung device has fallen many times and yrs it is cracked but the device durability overall is outstanding
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
At first very fast and seemed great now freezes co
on December 28, 2023
Posted by: Smokie445
[This review was collected as part of a promotion.] I use my phone daily I could not imagine life without it I use it for everything from work to planning my days budgeting my finances is so much more I cannot imagine a life without a my device..
Value
3
Response from Samsung USBy Social Commerce, January 3, 2024
Hi there Smokie445,
Thanks for taking the available time out of your hectic day to share your thoughts with us about your Samsung Galaxy A14. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Performing simple actions like rebooting and updating the software are just a couple of the things you can do to prevent freezes and crashes on your device in the future. When your phone or tablet freezes or crashes, it can be really nerve-wracking. The good news is that this can probably be fixed without having to send your it in for service. When you have some free time available, please take a moment to review, "Galaxy phone or tablet's screen is frozen or responds too slowly" and conduct some simple troubleshooting steps to help resolve what you may be experiencing with your device. Feel free to contact Samsung Support afterwards if you have any questions for us or if you would like any further assistance. We're here to assist you in any way that we can! Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Thanks for taking the available time out of your hectic day to share your thoughts with us about your Samsung Galaxy A14. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Performing simple actions like rebooting and updating the software are just a couple of the things you can do to prevent freezes and crashes on your device in the future. When your phone or tablet freezes or crashes, it can be really nerve-wracking. The good news is that this can probably be fixed without having to send your it in for service. When you have some free time available, please take a moment to review, "Galaxy phone or tablet's screen is frozen or responds too slowly" and conduct some simple troubleshooting steps to help resolve what you may be experiencing with your device. Feel free to contact Samsung Support afterwards if you have any questions for us or if you would like any further assistance. We're here to assist you in any way that we can! Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on December 28, 2023
Posted by: Armymom3
[This review was collected as part of a promotion.] Streaming, games, music, coloring, exercise. I also use it while I'm resting with relaxation apps.
Value
5
Written by a customer while visiting Samsung US