Customer reviews from Samsung US
Samsung - Galaxy A14 5G 64GB (Unlocked) - Black
Average customer rating
4.4
(2,001 Reviews)
Rating breakdown 2,001 reviews
5 Stars
1,207
4 Stars
532
3 Stars
179
2 Stars
46
1 Star
37
57%of customers recommend this product.
(
17 out of
30)
Customer Reviews for Samsung - Galaxy A14 5G 64GB (Unlocked) - Black
Customer Rating
4
Ideal Phone for Most Users
on May 1, 2023
Posted by: IhateiPhones
[This review was collected as part of a promotion.] The Galaxy A14 5G has been a pleasant surprise. As a "lower end" device in terms of Samsung's product offerings, it packs plenty of power and battery longevity - enough for most typical users.
The A14 5G has performed as well for me as higher end phones for streaming and light gaming. Internal storage capacity is somewhat disappointing, but adding a microSD card solves that issue.
Camera quality is very good, capable of capturing nice crisp images.
Physically the device feels solid, maybe even a little bit heavy/bulky, but most won't mind.
Overall the A14 5G is a solid choice for the everyday smartphone user that does not require the added power, capacity and features of the S series.
Written by a customer while visiting Samsung US
Customer Rating
5
Love the many features
on May 1, 2023
Posted by: Purple21
[This review was collected as part of a promotion.] I use this device for personal reasons, games, remotes for tvs. I also download programs on it to help find keys, ear buds. Also download programs to start and stop my electronic house cleaning robot. I watch movies off many streaming apps. I use to study for school amd occasionally read books
Written by a customer while visiting Samsung US
Customer Rating
5
The camera is spectacular, very vibrant colors,
on May 1, 2023
Posted by: Ken34669
[This review was collected as part of a promotion.] The device does really well in multitasking in split screen mode watching a movie and playing a game in other window. Performs better than expected.
Written by a customer while visiting Samsung US
Customer Rating
5
Easy for everyday use.
on May 1, 2023
Posted by: Vitaskids
[This review was collected as part of a promotion.] I use my Samsung for streaming, gaming,and general use.
Written by a customer while visiting Samsung US
Customer Rating
4
Great features
on May 1, 2023
Posted by: Basketballmom
[This review was collected as part of a promotion.] I use my Samsung device for word documents And being able to create pdf files. I was never able to do that on my old phone also I'm able to take quality pictures.
Written by a customer while visiting Samsung US
Customer Rating
4
Better than my last phone
on May 1, 2023
Posted by: Klubmember85
[This review was collected as part of a promotion.] This phone is such an upgrade from my last phone making videos and taking pictures turn out really well and so does the audio and I love the connectivity as well as the new features with editing pictures
Written by a customer while visiting Samsung US
Customer Rating
3
It works easy enough.
on May 1, 2023
Posted by: JustSaying
[This review was collected as part of a promotion.] It's easy to navigate, it's great when it comes to streaming and listening to music. It does have difficulty connecting calls and does have a loading lag sometimes when using media such as YouTube, but I feel that could be on the provider. The camera on this series isnt really worth much, if your into taking pictures and videos just be prepared for the basics, but still very functional. Otherwise, not the most expensive or fancy phone but it works well for the basics.
Response from Samsung USBy Bethany, Social Commerce, May 3, 2023
Hello... Thank you for your review of the Samsung Galaxy A14 5G. We appreciate your assessment as we continue to give our consumers the best in design and functionality. I've attached a few links that should help concerning the call connectivity, and speed of your device. Please feel free to reach out to Samsung Support, also below, if we can offer any additional assistance. Thank you for being a valued customer. -Bethany
Issues with mobile network connection on Samsung phone or tablet
Samsung phone has poor signal and cannot use data or make calls
Galaxy phone is unable to make or receive calls (samsung.com)
How to keep your Galaxy phone or tablet from slowing down (samsung.com)
smsng.us/Samsung-Support
Issues with mobile network connection on Samsung phone or tablet
Samsung phone has poor signal and cannot use data or make calls
Galaxy phone is unable to make or receive calls (samsung.com)
How to keep your Galaxy phone or tablet from slowing down (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung always amazes me with quality and service
on May 1, 2023
Posted by: Mjr305
[This review was collected as part of a promotion.] This phone is great and has a lot of different tools like split screen and a minimize option as well.. Also the ability to watch and stream from countless apps along with free access to samsungs own streaming service. It never falls short of amazing me with the camera quality and functions to maximize your photos and viewing along with listening.
Written by a customer while visiting Samsung US