Customer reviews from Samsung US
Samsung - Galaxy A14 5G 64GB (Unlocked) - Black
Average customer rating
4.4
(2,004 Reviews)
Rating breakdown 2,004 reviews
5 Stars
1,210
4 Stars
532
3 Stars
179
2 Stars
46
1 Star
37
58%of customers recommend this product.
(
18 out of
31)
Customer Reviews for Samsung - Galaxy A14 5G 64GB (Unlocked) - Black
Customer Rating
4
Phone is made cheap
on December 21, 2023
Posted by: Collins756428
[This review was collected as part of a promotion.] Everyday use. Use for transportation purposes as well.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
This product has good features just not enough spa
on December 21, 2023
Posted by: Kiki814
[This review was collected as part of a promotion.] I use my device for gaming, streaming movies and social media to stay in touch with friends and family.
Just the sad part Is there is not enough space for apps and alot of apps are not available for download. The storage is very small when it comes to pictures
Just the sad part Is there is not enough space for apps and alot of apps are not available for download. The storage is very small when it comes to pictures
Value
3
Response from Samsung USBy Social Commerce, January 2, 2024
Hi there Kiki814, thank you for sharing your thoughts with us about your Samsung Galaxy A14. We understand how important keeping all of your favorite photos, videos, apps, and all other media are to you. You can expand the storage capacity of this device with a micro SD card up to 1TB in size to help ensure you never have to delete anything and prioritize. You can also explore cloud based digital options if that is your preference. We have provided a link to the Samsung Support Team if you would like assistance or to do a comparison of options. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Facebook
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Twitter
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Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing and I love it
on December 21, 2023
Posted by: ADH2807
[This review was collected as part of a promotion.] I use my Samsung daily an it very durable and has along lasting battery
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing overall
on December 21, 2023
Posted by: Meganlooo
[This review was collected as part of a promotion.] I use my Samsung galaxy A14 56 for personal use and work , for both I love it all around . The screen quality for video and pictures is a 10 / 10 . The speed for processing and data is unbelievable . Storage space on my 64gb holds more than any phone I have had to use before even with storing the apps and information I need for work . The picture quality for capturing the memories I want to keep forever of my family and friends makes it look the same as the second it was captured . Not to mention the battery life lasts almost a day and a half on full charge . All around an amazing device .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Overall I've been a little disappointed.
on December 21, 2023
Posted by: Wantnewphone23please
[This review was collected as part of a promotion.] The A14 is not one of the better galaxy phones. It does an Ok job streaming video but It has problems keeping up with gaming. I often get blurred screen or occasional freezing while gaming. The camera has also been a let down taking just Ok pictures at best. Finally the big 5000 mpa battery has been terrible as well especially for me as I do a lot of gaming and pictures, the worst Part about the battery is how long it takes to get a full charge. So overall pretty disappointed especially having used and comparing to other Samsung phones I've used and enjoyed so much.
Value
3
Response from Samsung USBy Social Commerce, January 2, 2024
Hi there, thank you for your feedback on your Samsung Galaxy A14. We understand how frustrating it can be to be playing your favorite game and have it freeze or the display get blurry during. We have provided a link below to the Samsung Support Team to see what if any options are available to help with this as well as ensuring the battery of your device functions as intended for both usage and charging speed. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great features;poor battery life
on December 21, 2023
Posted by: Twinkletoes2701
[This review was collected as part of a promotion.] I use mine for work,shopping and watching movies. It has great features such as Samsung health, which allows me to track my progress towards my health GOALS.
Also Samsung notes os extremely helpful allowing me to make quick notes throughout the day.
Also Samsung notes os extremely helpful allowing me to make quick notes throughout the day.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I like the phone alot
on December 21, 2023
Posted by: Bassslayer1994
[This review was collected as part of a promotion.] I've had a few other galaxy phones but the a14 5g I like the best it's got a pretty decent size screen great for games and watching moves or Facebook reels which I do alot of. Has good connection for my service I'm never without it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Big screen, long battery, nice weight
on December 21, 2023
Posted by: Jtztar
[This review was collected as part of a promotion.] I am still getting used to everything but so far it seems great. The screen is big the battery last a long time. And there are plenty of options to choose from when it comes to gaming or streaming.
Value
4
Written by a customer while visiting Samsung US