Customer reviews from Samsung US
Samsung - Galaxy A14 5G 64GB (Unlocked) - Black
Average customer rating
4.4
(2,006 Reviews)
Rating breakdown 2,006 reviews
5 Stars
1,210
4 Stars
532
3 Stars
179
2 Stars
46
1 Star
39
56%of customers recommend this product.
(
18 out of
32)
Customer Reviews for Samsung - Galaxy A14 5G 64GB (Unlocked) - Black
Customer Rating
5
This product was very much what I was expecting.
on May 1, 2023
Posted by: Vane23
[This review was collected as part of a promotion.] I use my phone for streaming , social media, work. It's my everyday and it helps me get through the day with whatever I need to look up.
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone
on May 1, 2023
Posted by: Kimberly
[This review was collected as part of a promotion.] Love this phone I do everything on my phone I needed a new phone I would not trade it for anything in the world
Written by a customer while visiting Samsung US
Customer Rating
1
This device is basic not happy at all
on May 1, 2023
Posted by: Rotary
[This review was collected as part of a promotion.] This device is basic and lacks of memory And the battery doesn't last that long it takes pretty good pictures but it can be better little laggy on the videos Just your basic average phone.
Response from Samsung USBy Bethany, Social Commerce, May 2, 2023
Hello Rotary... Thank you for your review of the Samsung Galaxy A14 5G. We appreciate all feedback as we continue to give our consumers the best in design and functionality. The Samsung Galaxy A14 5G has a microSD slot, so you have the option of expandable storage up to 1TB to increase your storage needs. I've attached some links, as well as a video from our YouTube channel, that should help elongate the battery life of your device, and help concerning its speed. Please reach out to Samsung Support, also below, if we can be of any further assistance. Thank you for being a valued customer. -Bethany
Samsung Support: How to extend battery life
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
How to keep your Galaxy phone or tablet from slowing down (samsung.com)
smsng.us/Samsung-Support
Samsung Support: How to extend battery life
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
How to keep your Galaxy phone or tablet from slowing down (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
4
Is ok,needs to be more friendly
on May 1, 2023
Posted by: IcemanPR
[This review was collected as part of a promotion.] Needs more futures, in my previous samsung phone,I have the radio app,also can record the screen,in this model can't,is a little more complicated that others samsung models. Overall is a 3.9 to 4 starts,for a old samsung user lime me, for a new user, and use only for calls,and some internet browsing is fair,4.3...
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on May 1, 2023
Posted by: Scooter
[This review was collected as part of a promotion.] For streaming, games, email and everything a device may be used for
Written by a customer while visiting Samsung US
Customer Rating
5
Everything about
on May 1, 2023
Posted by: Miya90
[This review was collected as part of a promotion.] I love all of the features and I love love the camera. I JUST LOVE EVERYTHING ABOUT THE PHONE!!!
Written by a customer while visiting Samsung US
Customer Rating
3
Little complicated
on May 1, 2023
Posted by: Enriqusa2023
[This review was collected as part of a promotion.] The program is very difficult uploading and pictures no best qualities
Response from Samsung USBy Bethany, Social Commerce, May 3, 2023
Hello Enriqusa2023... We appreciate you taking the time to review the Samsung Galaxy A14 5G. Your input is welcomed as we continue to innovate and improve on the design and functionality of our products. Please reach out to Samsung Support, which I've linked below, for assistance with uploading, or for anything further. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Support
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Performs well for the cost
on May 1, 2023
Posted by: Uemantra
[This review was collected as part of a promotion.] I needed a low cost replacement for a broken phone. This was in the sweet spot of being affordable enough to buy it outright while also doing most the things I need fairly well.
Written by a customer while visiting Samsung US