Customer reviews from Samsung US
Samsung - Galaxy A14 5G 64GB (Unlocked) - Black
Average customer rating
4.4 out of 5
4.4
(2,002 Reviews)
Open Ratings Snapshot
Rating breakdown 2,002 reviews
5 Stars
1,208
4 Stars
532
3 Stars
179
2 Stars
46
1 Star
37
57%of customers recommend this product. 
(
17 out of 30
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy A14 5G 64GB (Unlocked) - Black
Customer Rating
5 out of 5
5
Good phone
on December 16, 2023
Posted by: Rclark559
[This review was collected as part of a promotion.] Like great space and internal storage space just with it would be more compatible with newer games
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is very clear, very convenient.
on December 16, 2023
Posted by: PACINO3
[This review was collected as part of a promotion.] I use my device for Banking, Work, Pictures, Bill payment, generally everything.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
It is an ok phone.
on December 16, 2023
Posted by: OG13EME
[This review was collected as part of a promotion.] Phones, games and music use. He'd it about 3 months and now it's getting glitchy
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Decent features and reasonable price
on December 16, 2023
Posted by: Notyours
[This review was collected as part of a promotion.] Decent features and reasonable price. Frequent updates still in Dec 2023. Overall great for the price
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Phone battery life
on December 16, 2023
Posted by: Gmoney
[This review was collected as part of a promotion.] I really like my phone only problem I'm having is the battery life My phone only goes up to 85%. Not a hundred percent, not a hundred percent
Value
3 out of 5
3
Response from Samsung USBy Social CommerceDecember 29, 2023
Hi Gmoney, thank you for sharing your thoughts with us about your Samsung Galaxy A14. We are happy to hear you are overall pleased with your device functionality. There may be a setting enabled on your device to help protect the battery and only charge up to 85%. We have provided a link to the Samsung Support Team to help work with you one on one to ensure the battery of your device operates fully as intended. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Survi v ed the toilet fall
on December 17, 2023
Posted by: ANDREWNDA2OH9
[This review was collected as part of a promotion.] Use to talk to my 14 year old son and hasn't let me down yet
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great features
on December 17, 2023
Posted by: 50ShadesofCrazy
[This review was collected as part of a promotion.] This phone has a great camera. I wouldn't say too much about the battery. It takes forever to charge. Has vibrant color. Big screen size. Over all, it's a great phone.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
First time using this phone and it's wonderful
on December 17, 2023
Posted by: Janbaby12
[This review was collected as part of a promotion.] I use this phone for checking messages. I have download the phone to my automobile and I can strain my music channel through it. It is wonderful that it automatically picks up once I enter my vehicle
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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