Customer reviews from Samsung US
Samsung - Galaxy A14 5G 64GB (Unlocked) - Black
Average customer rating
4.4
(2,005 Reviews)
Rating breakdown 2,005 reviews
5 Stars
1,209
4 Stars
532
3 Stars
179
2 Stars
46
1 Star
39
56%of customers recommend this product.
(
18 out of
32)
Customer Reviews for Samsung - Galaxy A14 5G 64GB (Unlocked) - Black
Customer Rating
5
Samsung Is The Best For Me
on December 13, 2023
Posted by: JillsBusiness77
[This review was collected as part of a promotion.] I enjoy the ease of use with the smart things app to control smart TV's. It also helps me with daily activities. Modes and routines are great for keeping me on track. The find my app is a God sent. Samsung is durable and is worth the money. I want to upgrade my phone for new technology
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Upgraded from 3G to this 5G phone
on December 13, 2023
Posted by: Benner
[This review was collected as part of a promotion.] Noticable difference when playing games and downloading data. Screen is crisp and clear. Camera takes great pictures.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Never has updates, runs slow, No one cares!
on December 13, 2023
Posted by: Shushie
[This review was collected as part of a promotion.] Takes time to load, battery is always low. I have to cut videos to send. Can not get close up photos.
Value
3
Response from Samsung USBy Social Commerce, December 27, 2023
Hey Shushie, we appreciate you sharing your thoughts with us about your Samsung Galaxy A14. We understand how important your device is to you on a daily basis. We have provided a link to the Samsung Support Team to work with you one on one for the speed and software updates for your device. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
An OK phone
on December 13, 2023
Posted by: RobbyRob78
[This review was collected as part of a promotion.] It so far does all I need at the moment. I bit slow. My s21 ultra was a way better phone
Value
3
Response from Samsung USBy Social Commerce, December 27, 2023
Hey RobbyRob78, thank you for sharing your thoughts with us about your Samsung Galaxy A14. If you are experiencing slowness you believe to be abnormal you can explore options to expand the storage capacity. This can be done with a micro SD card up to 1TB in size or cloud based digital options. We have provided a link to the Samsung Support Team if you have questions or would like further options to increase the speed of your device. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy phone
on December 13, 2023
Posted by: John005
[This review was collected as part of a promotion.] Galaxy is the best phone company! I'm very excited for this product...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's easy to use the camera is great
on December 13, 2023
Posted by: Dani1975
[This review was collected as part of a promotion.] Right now I'm using it for my doctor's appointments
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very useful and different things you can add
on December 13, 2023
Posted by: Daisy23
[This review was collected as part of a promotion.] I use for talk, text and email.
I like the different descriptions I can use for things I'm doing.
I like the different descriptions I can use for things I'm doing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Easy functions, but wish camera was better quality
on December 13, 2023
Posted by: Shelly1021
[This review was collected as part of a promotion.] This device makes day-to-day living easy. Don't really have any issues with any of the functions. However, recording video is not the best, and photos are not of the highest resolution that I've seen from other phones.
Value
4
Written by a customer while visiting Samsung US