Customer reviews from Samsung US
Samsung - Galaxy A14 5G 64GB (Unlocked) - Black
Average customer rating
4.4
(2,006 Reviews)
Rating breakdown 2,006 reviews
5 Stars
1,210
4 Stars
532
3 Stars
179
2 Stars
46
1 Star
39
56%of customers recommend this product.
(
18 out of
32)
Customer Reviews for Samsung - Galaxy A14 5G 64GB (Unlocked) - Black
Customer Rating
3
Overall good phone for the price
on May 1, 2023
Posted by: Terrhorns
[This review was collected as part of a promotion.] Basic cell phone usage slow in my area probably a service issue. Does not download applications fast by any means but for the price of the phone you get what you pay for overall satisfied with it. Thinking of getting one for my son as it is easy to use. I watch streaming apps a lot amd it never lags has descent screen size and is very clear. Pictures are easier to take and edit, look better than on my previous i phone.
Response from Samsung USBy Bethany, Social Commerce, May 2, 2023
Hello Terrhorns... We appreciate you taking the time to review the Samsung Galaxy A14 5G. At Samsung, your input is appreciated as we and improve on our product design and functionality. We're pleased you are finding your device easy to use and are enjoying the camera quality! I've attached some links that should help with the connectivity, of your device, as well as the speed of downloads. Feel free to reach out to Samsung Support, also below, if we can offer any additional assistance.
Use 5G on Galaxy phones and tablets (samsung.com)
Galaxy phone or tablet Wi-Fi connection issues (samsung.com)
Issues with mobile network connection on Samsung phone or tablet
Samsung phone has poor signal and cannot use data or make calls
How to keep your Galaxy phone or tablet from slowing down (samsung.com)
smsng.us/Samsung-Support
Use 5G on Galaxy phones and tablets (samsung.com)
Galaxy phone or tablet Wi-Fi connection issues (samsung.com)
Issues with mobile network connection on Samsung phone or tablet
Samsung phone has poor signal and cannot use data or make calls
How to keep your Galaxy phone or tablet from slowing down (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
3
Solid simple to use phone,
on May 1, 2023
Posted by: MrTbaby
[This review was collected as part of a promotion.] Time to time sometimes it would glitch or freeze.. their for I would have to restart it. Tried calling corporate to notify them..
Response from Samsung USBy Bethany, Social Commerce, May 2, 2023
Hi MrTbaby... We appreciate you taking the time to review the Samsung Galaxy A14 5G. We value your input as we continue to innovate and improve on the design and functionality of our products. I've attached a link that should help with the freezing you've experienced. Also below is Samsung Support. Please reach out to them for additional assistance. Thank you for being a valued customer. -Bethany
Samsung phone freezes and crashes
smsng.us/Samsung-Support
Samsung phone freezes and crashes
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
3
Mediocreatbest
on May 1, 2023
Posted by: AviBen77
[This review was collected as part of a promotion.] The quality of sound is important to me. This model has less than average sound quality. Graphics are good colors are vibrant. The processor seems wonky
Response from Samsung USBy Bethany, Social Commerce, May 2, 2023
Hi AviBen77... Thank you for your review of the Samsung Galaxy A14 5G. We appreciate your assessment as we continue to innovate and improve on the design and functionality of our products. I've attached a couple links that should help with the sound quality of your device. Please feel free to contact Samsung Support, also below, if we can offer any additional assistance. Thank you for being a valued customer. -Bethany
Discover the Advanced audio settings on Galaxy devices (samsung.com)
Audio stops playing on Galaxy mobile devices or accessories (samsung.com)
smsng.us/Samsung-Support
Discover the Advanced audio settings on Galaxy devices (samsung.com)
Audio stops playing on Galaxy mobile devices or accessories (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is better than most
on May 1, 2023
Posted by: Charpie
[This review was collected as part of a promotion.] It works better than most phone I have used it runs apps smother than the newborn babies I ran over last week
Written by a customer while visiting Samsung US
Customer Rating
4
This product has great features!
on May 1, 2023
Posted by: Galaxygirl3
[This review was collected as part of a promotion.] I use my galaxy A13 for calls,messages, movies, music and more!
Written by a customer while visiting Samsung US
Customer Rating
4
The picture quality isn't very good.
on May 1, 2023
Posted by: Kristina
[This review was collected as part of a promotion.] I use my Samsung galaxy A14 for everything from streaming music, watching shows. The best thing for me is to use it to count my steps and to keep track of my daily exercise.
Written by a customer while visiting Samsung US
Customer Rating
5
I like the camera quality and features
on May 1, 2023
Posted by: JayJay
[This review was collected as part of a promotion.] It very fast and camera I happen to like the streaming service of the phone with YouTube
Written by a customer while visiting Samsung US
Customer Rating
4
This product works good
on May 1, 2023
Posted by: Gnorman
[This review was collected as part of a promotion.] I use my device for watching YouTube and browsing internet
Written by a customer while visiting Samsung US