Customer reviews from Samsung US
Samsung - Galaxy A14 5G 64GB (Unlocked) - Black
Average customer rating
4.4
(2,001 Reviews)
Rating breakdown 2,001 reviews
5 Stars
1,207
4 Stars
532
3 Stars
179
2 Stars
46
1 Star
37
57%of customers recommend this product.
(
17 out of
30)
Customer Reviews for Samsung - Galaxy A14 5G 64GB (Unlocked) - Black
Customer Rating
5
Love the big screen the extra storage space
on April 30, 2023
Posted by: LilDerk
[This review was collected as part of a promotion.] Overall a great phone love the Samsung privacy and security
Written by a customer while visiting Samsung US
Customer Rating
5
Love the features
on May 1, 2023
Posted by: Buttercup89
[This review was collected as part of a promotion.] I love using my Samsung phone for many things like the camera my apps like Facebook Instagram pictures...
Written by a customer while visiting Samsung US
Customer Rating
3
Here it goes
on May 1, 2023
Posted by: s21hello
[This review was collected as part of a promotion.] For streaming everything is great picture quality not so great
Response from Samsung USBy Bethany, Social Commerce, May 2, 2023
Hello s21hello... Thank you for your review of the Samsung Galaxy A14 5G. We value your input as we strive to innovate and improve on the design and functionality of our products. We're pleased to know you are enjoying streaming on your device! I've attached a few links that should help concerning the picture quality of your device. Feel free to contact Samsung Support if we can offer any additional assistance. Thank you for being a valued customer. -Bethany
Issues with Camera app on Samsung phone or tablet
Galaxy phone or tablet camera does not focus on the subject (samsung.com)
Camera modes and settings on Galaxy phones and tablets
smsng.us/Samsung-Support
Issues with Camera app on Samsung phone or tablet
Galaxy phone or tablet camera does not focus on the subject (samsung.com)
Camera modes and settings on Galaxy phones and tablets
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing performance
on May 1, 2023
Posted by: Kingbluejay
[This review was collected as part of a promotion.] Gaming wise it allows me a smooth game play experience, plus photo quality is amazing, it's 5g experience allows fast download time also great movie streaming with good quality.
Written by a customer while visiting Samsung US
Customer Rating
5
I love the camera the phone itself
on May 1, 2023
Posted by: Love2shop
[This review was collected as part of a promotion.] I feel as if galaxy are so much better then iPhone battery is amazing last way longer
Written by a customer while visiting Samsung US
Customer Rating
3
Overall good phone for the price
on May 1, 2023
Posted by: Terrhorns
[This review was collected as part of a promotion.] Basic cell phone usage slow in my area probably a service issue. Does not download applications fast by any means but for the price of the phone you get what you pay for overall satisfied with it. Thinking of getting one for my son as it is easy to use. I watch streaming apps a lot amd it never lags has descent screen size and is very clear. Pictures are easier to take and edit, look better than on my previous i phone.
Response from Samsung USBy Bethany, Social Commerce, May 2, 2023
Hello Terrhorns... We appreciate you taking the time to review the Samsung Galaxy A14 5G. At Samsung, your input is appreciated as we and improve on our product design and functionality. We're pleased you are finding your device easy to use and are enjoying the camera quality! I've attached some links that should help with the connectivity, of your device, as well as the speed of downloads. Feel free to reach out to Samsung Support, also below, if we can offer any additional assistance.
Use 5G on Galaxy phones and tablets (samsung.com)
Galaxy phone or tablet Wi-Fi connection issues (samsung.com)
Issues with mobile network connection on Samsung phone or tablet
Samsung phone has poor signal and cannot use data or make calls
How to keep your Galaxy phone or tablet from slowing down (samsung.com)
smsng.us/Samsung-Support
Use 5G on Galaxy phones and tablets (samsung.com)
Galaxy phone or tablet Wi-Fi connection issues (samsung.com)
Issues with mobile network connection on Samsung phone or tablet
Samsung phone has poor signal and cannot use data or make calls
How to keep your Galaxy phone or tablet from slowing down (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
3
Solid simple to use phone,
on May 1, 2023
Posted by: MrTbaby
[This review was collected as part of a promotion.] Time to time sometimes it would glitch or freeze.. their for I would have to restart it. Tried calling corporate to notify them..
Response from Samsung USBy Bethany, Social Commerce, May 2, 2023
Hi MrTbaby... We appreciate you taking the time to review the Samsung Galaxy A14 5G. We value your input as we continue to innovate and improve on the design and functionality of our products. I've attached a link that should help with the freezing you've experienced. Also below is Samsung Support. Please reach out to them for additional assistance. Thank you for being a valued customer. -Bethany
Samsung phone freezes and crashes
smsng.us/Samsung-Support
Samsung phone freezes and crashes
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
3
Mediocreatbest
on May 1, 2023
Posted by: AviBen77
[This review was collected as part of a promotion.] The quality of sound is important to me. This model has less than average sound quality. Graphics are good colors are vibrant. The processor seems wonky
Response from Samsung USBy Bethany, Social Commerce, May 2, 2023
Hi AviBen77... Thank you for your review of the Samsung Galaxy A14 5G. We appreciate your assessment as we continue to innovate and improve on the design and functionality of our products. I've attached a couple links that should help with the sound quality of your device. Please feel free to contact Samsung Support, also below, if we can offer any additional assistance. Thank you for being a valued customer. -Bethany
Discover the Advanced audio settings on Galaxy devices (samsung.com)
Audio stops playing on Galaxy mobile devices or accessories (samsung.com)
smsng.us/Samsung-Support
Discover the Advanced audio settings on Galaxy devices (samsung.com)
Audio stops playing on Galaxy mobile devices or accessories (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US