Customer reviews from Samsung US
Samsung - Galaxy A14 5G 64GB (Unlocked) - Black
Average customer rating
4.4
(2,005 Reviews)
Rating breakdown 2,005 reviews
5 Stars
1,210
4 Stars
532
3 Stars
179
2 Stars
46
1 Star
38
58%of customers recommend this product.
(
18 out of
31)
Customer Reviews for Samsung - Galaxy A14 5G 64GB (Unlocked) - Black
Customer Rating
3
Galaxy A14 5G
on December 12, 2023
Posted by: Fred23
[This review was collected as part of a promotion.] The Galaxy A14 5G is a good phone. The only issue I have is the keyboard & typing..yeah it could be better quality with a better performance overall!!!!!!! ( why I gave it 3 stars)
Value
3
Response from Samsung USBy Social Commerce, December 19, 2023
Hey Fred23, thank you for sharing your thoughts with us about your Samsung Galaxy A14. We are happy to hear this device is overall meeting your needs and keeping you going on a daily basis. If you haven't done so already, in your settings app you can play around with the keyboard settings and potentially find one more to your liking. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
This phone is amazing
on December 12, 2023
Posted by: Tappomatic5000
[This review was collected as part of a promotion.] I use my phone for just about anything and since I have children my money apps and calender always has something on it the features are great and overall comfort in my hand
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Loving my A14 Galaxy.
on December 12, 2023
Posted by: JamesP
[This review was collected as part of a promotion.] The gaming experience is Amazing I will be looking forward to getting and upgrade. Thank you
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung galaxy a14
on December 12, 2023
Posted by: Darkfiress
[This review was collected as part of a promotion.] I use my device for streaming, work, and playing games. It work really well and hasn't given me any issues.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Heavy Duty Device!
on December 12, 2023
Posted by: Jasonbc
[This review was collected as part of a promotion.] I made an informed decision when I purchased my Samsung and never looked back. I haven't yet second-guessed my decision and I'm pleased to discover new features and benchmarks on a weekly basis. I haven't experienced any task this phone can't perform and I have a phone I can depend on for a good-while.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
A very quality product with a few exceptions
on December 12, 2023
Posted by: Doctorbleachersps4
[This review was collected as part of a promotion.] I use my Samsung for everything, and I do mean everything even shopping. When away from home the 5g connection allow me to stream videos talk to friends as well as just surfing. In addition i love gaming on this phone it speeds up some games, but i wish it speed them all up. Never I could understand why the signal strength tend to drop sometimes in certain areas, and what I hated most is when I first got the phone. Using a type c usb connector is a great idea however why can't I use a generic for data transfer and quick charge. Also why do I need to connect my phone to my computer in order to get in the android folder. Things like that is a headache especially when something went in unintentionally. The phone came with no brick that hurt my feelings thought something was lost in the mail from my package. Other then that the phone is fine and I wish Samsung would make newer and more powerful models like this one. PRAISES TO THIS PHONE.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
The camera slow motion is amazing !
on December 12, 2023
Posted by: Mommaoffive
[This review was collected as part of a promotion.] Slow motion camera option is my fave feature! Unfortunately my device is constantly overheating. I hope to get a new device asap and will be looking for a Samsung!
Value
2
Response from Samsung USBy Social Commerce, December 19, 2023
Hi there Mommaoffive, thank you for sharing your thoughts with us about your Samsung Galaxy A14. We love hearing how much you are enjoying using the slow motion feature of your camera. We have provided a link to an article to help with the overall temperature of your device when using. We have also shared a link to the Samsung Support Team to help further if this article does not resolve the overheating you mentioned. When you are ready to pick out a brand new device, we would be more than happy to find the one that best meets all of your needs. Thank you for being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
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Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
4
This product has served me very well
on December 12, 2023
Posted by: Quandale
[This review was collected as part of a promotion.] I use this device as my daily and it has served its purpose beyond my expectations with great durability, nice camera, and with andriod 11 and bluetooth 5.0 its the perfect device for anyone needing a daily.
Value
4
Written by a customer while visiting Samsung US