Customer reviews from Samsung US
Samsung - Galaxy A14 5G 64GB (Unlocked) - Black
Average customer rating
4.4
(2,001 Reviews)
Rating breakdown 2,001 reviews
5 Stars
1,207
4 Stars
532
3 Stars
179
2 Stars
46
1 Star
37
57%of customers recommend this product.
(
17 out of
30)
Customer Reviews for Samsung - Galaxy A14 5G 64GB (Unlocked) - Black
Customer Rating
4
It's processor is smooth and quick. Good battery
on December 12, 2023
Posted by: Samsung52
[This review was collected as part of a promotion.] The streaming is fine..THE colors are vivid..THE battery life is very good.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love my phone
on December 12, 2023
Posted by: Bill714
[This review was collected as part of a promotion.] I use my phone for everything from gaming to streaming
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It's a galaxy however not what I expected
on December 12, 2023
Posted by: Hackmoney420
[This review was collected as part of a promotion.] Very unreliable. Service is always in and out. Doesn't process as fast as I think it should nor are the photos as clear as they should be. No damages to my phone either.
Definitely disappointed. However will still choose galaxy over any. Just hope the next is better.
Definitely disappointed. However will still choose galaxy over any. Just hope the next is better.
Value
3
Response from Samsung USBy Social Commerce, December 14, 2023
Hey there, we appreciate you sharing your feedback on your Samsung Galaxy A14. We would be more than happy to help you maximize your experience with this device and troubleshoot any difficulty you are experiencing. With regards to the service you mentioned, we recommend first reaching out to your carrier to ensure this is not stemming from their service rather than the device. If you have done so, we have provided a few links to articles to help you troubleshoot further. We have provided a link to the device manual as well to help discover the different camera settings and features as well as an article to ensure clear photos and videos. Lastly, we have provided a link to the Samsung Support Team if these articles do not resolve your difficulties and you would like further assistance. Thank you for being a Samsung customer. -Elizabeth
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Galaxy phone or tablet camera does not focus on the subject
https://www.samsung.com/us/support/troubleshooting/TSG01001297/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Galaxy phone or tablet camera does not focus on the subject
https://www.samsung.com/us/support/troubleshooting/TSG01001297/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
The phone is just average
on December 12, 2023
Posted by: Veal26
[This review was collected as part of a promotion.] It ok for the price. Doesn't wanna charge on occasion.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great reliable device!
on December 12, 2023
Posted by: ColBol
[This review was collected as part of a promotion.] The battery life is second to none. For the price you cannot find a better phone. Literally...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Solid device
on December 12, 2023
Posted by: A85clark
[This review was collected as part of a promotion.] I use my A14 for work, gaming and texting mostly.
I run 2 separate accounts for personal and work, I have no issues with glitches or being slow. I also use my camera a TON for work. The camera functions and photos are phenomenal.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This device is GREAT!
on December 12, 2023
Posted by: Toniboi
[This review was collected as part of a promotion.] I watch movies all the time.
I love this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The samsung a14 5g is a great phone
on December 12, 2023
Posted by: Codythefurry
[This review was collected as part of a promotion.] How i use my a14 like to watch videos and movies I like how the screen looks like calls sound very good I love the a14 5g and it's very fast I love it
Value
5
Written by a customer while visiting Samsung US