Customer reviews from Samsung US
Samsung - Galaxy A14 5G 64GB (Unlocked) - Black
Average customer rating
4.4
(2,006 Reviews)
Rating breakdown 2,006 reviews
5 Stars
1,210
4 Stars
532
3 Stars
179
2 Stars
46
1 Star
39
56%of customers recommend this product.
(
18 out of
32)
Customer Reviews for Samsung - Galaxy A14 5G 64GB (Unlocked) - Black
Customer Rating
5
Love my phone
on November 15, 2023
Posted by: Tracy3763
[This review was collected as part of a promotion.] I play games and watch movies on my phone and use Facebook
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my 5g phone, updates regularly, has lasted lo
on November 15, 2023
Posted by: Loveit63
[This review was collected as part of a promotion.] Love my Samsung 5g, updates regularly. Has lasted longer than most. Got during pandemic for first aid personnel. Nice ,love it. Glad firstnet offered.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It's too big and lacks the Olay display
on November 15, 2023
Posted by: Matthew
[This review was collected as part of a promotion.] If you would take this for the say it is right now I'd say just save up due to it being not worth as much as it is.
Value
3
Response from Samsung USBy Social Commerce, December 1, 2023
Hey there Matthew, we appreciate you sharing your thoughts with us about your Samsung Galaxy A14. Your feedback is crucial to us as we strive to continuously innovate our product line and provide the best possible experience to our customers. Without knowing what features you are experiencing any difficulty with we have provided links to the full device manual and the Samsung Support Team to best align your device to your needs. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love the features and ease of use.
on November 15, 2023
Posted by: Lekeathia
[This review was collected as part of a promotion.] I use my phone to make calls, texts, stream videos, and use social media. I utilize many apps daily, including the calculator, calendar, and flashlight.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
A14 versus the A13
on November 15, 2023
Posted by: Cjthedj
[This review was collected as part of a promotion.] This particular model A14 versus the A13 is very similar but much better. The A14 is capable of AI photo images and the A13 isn't. The exterior is made of a better plastic exterior. The quality of calls are same. One difference on the A14 is the headphones settings. The phone doesn't allow you to go above a certain level which is a lot lower than the A13. In fact in some cases it's too low and cannot be adjusted. Camera and video seem same
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great new features compared to the open models
on November 15, 2023
Posted by: Tatt2tony
[This review was collected as part of a promotion.] Are you this device every day for streaming casting learning and getting around town easy to use and pretty much self-explanatory
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
A14 samsung
on November 15, 2023
Posted by: Penguin
[This review was collected as part of a promotion.] Nice basic phone. I haven't found any extravagant features. I like something basic and easy to use and this is perfect. My last phone was terrible do definitely an upgrade
Value
3
Response from Samsung USBy Social Commerce, December 1, 2023
Hello Penguin, thank you for taking time out of your day to share your thoughts with us about your Samsung Galaxy A14. We are thrilled to hear you are enjoying the features and functionality of your device in your lifestyle. We hope you'll reach out to us at any time if you have questions or would like assistance. We have also provided a link to the full device manual if you do have curiosity about the capabilities of your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on November 15, 2023
Posted by: Rose1007
[This review was collected as part of a promotion.] My apple kept breaking so I decided to switch to a Samsung and I love it my Samsung a14 5g is the best it has amazing features and even better picture quality
Value
5
Written by a customer while visiting Samsung US