Customer reviews from Samsung US
Samsung - Galaxy A14 5G 64GB (Unlocked) - Black
Average customer rating
4.4
(2,006 Reviews)
Rating breakdown 2,006 reviews
5 Stars
1,210
4 Stars
532
3 Stars
179
2 Stars
46
1 Star
39
56%of customers recommend this product.
(
18 out of
32)
Customer Reviews for Samsung - Galaxy A14 5G 64GB (Unlocked) - Black
Customer Rating
5
Mid grade phone that doesn't break the bank
on November 13, 2023
Posted by: Pandaman
[This review was collected as part of a promotion.] I use my A14 5G for Streaming and online reward applications. Surveys, Photos, and Games. A14 has the power to keep up with data and processing power to keep movies & games from buffering and lagging during the intense game sessions and action packed movies and can dual screen or PIP 2 windows at once and not bog down. With the ram boost you can be confident you have the memory to do it without crashing. The camera is packed with alot of features to insure that you get the perfect shot and 54mp to boost you don't miss a moment. I wish all phones can use the stylist only thing missing. It has nfc for Samsung pay/Google pay making buying things a ease. A14 has everything you want and need minus video editing and capture options. Does simple video capture well. This phone is perfect for teens and young adults outside of work which a Galaxy model is suited for. Screen res is nice and battery life could be better but it has lighting charge abilities which is a plus not the 20w or higher but a hour to fully charge and your back in action.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
I love the speed and versatility.
on November 13, 2023
Posted by: TheGiftedOne2023
[This review was collected as part of a promotion.] Just personal use. Need more instruction on how to prevent from being hacked.
Value
3
Response from Samsung USBy Social Commerce, November 28, 2023
Hey there TheGiftedOne2023, thank you for your feedback on your Samsung Galaxy A14. We understand how important security is on your device. This device is secured by Knox security for your protection. If you have concerns we have also provided a link to the Samsung Support Team. They can offer potential additional tips on ensuring your device is secure. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
This product is decent for work and personal use.
on November 13, 2023
Posted by: ShadowB21
[This review was collected as part of a promotion.] I use my device to go on YouTube to listen to beats and write down music on the Samsung notes. Listening to beats and writing music is a passion for me.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung A14 Cell phone
on November 13, 2023
Posted by: Rjtvjhill4u
[This review was collected as part of a promotion.] Being retired, I wish this phone was available while I was working, this phone the Samsung A14 has all the bells and whistles I use daily.
I am completely moving all my Google apps to Samsung apps as they are far better than what Google offers in my experience, Hey Google is good, but Samsung is far better with performance and reliability the two main functions I prefer that makes my daily activities and appointments so much easier to complete.
I am completely moving all my Google apps to Samsung apps as they are far better than what Google offers in my experience, Hey Google is good, but Samsung is far better with performance and reliability the two main functions I prefer that makes my daily activities and appointments so much easier to complete.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is the perfect price for its quality
on November 13, 2023
Posted by: Jumanji1996
[This review was collected as part of a promotion.] This device has great quality, perfect size, and great pricing. The photos and videos quality is great better than the old version. Easy set up process. It's a great size to watch movies and play games on and it won't bother you if it's in your pocket just the right size for a phone. The memory on the phone itself is great to not to bad camera specs and quality once again are great and for the most part it's a really good phone doesn't really lag keeps up with productivity battery lasts long I would recommend this phone for android users or users who want to leave other brands this is a high quality phone and it's budget friendly great price for the quality and size most deffenetly recommend this product it's great
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great battery life & nice refresh rate.
on November 13, 2023
Posted by: Blurr88s
[This review was collected as part of a promotion.] Pros: Good at streaming at FHD without lag & good color contrast & good brightness that can be easily control to not have eye problems, battery can last for whole day, smooth 90hz refresh rate, good screen 6.6 inches/6.6" FHD+ LCD display, good face camera, good budget phone, good speakers, & is very easy to customize & navigate.
Cons: big chin, only good camera is main, can't go further than 1x zoom unless using macro camera, big bottom bezel, & can't run some games at high settings without crashing and/or lagging.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Exceeded expectations!
on November 13, 2023
Posted by: StarDog22
[This review was collected as part of a promotion.] I always set a very low budget for purchasing phones, not that Samsung doesn't tempt me regularly with offerings like the S23 or their latest touch screen flip phone. I'm just to hard on phones so I refrain. The A14 has exceeded my expectations as far as what you get for your dollar. However gave it two stars as I cannot get my new A14 to reliably connect to my Bluetooth ear buds. They keep disconnecting. When that gets fixed most likely in some update just round the corner it will be the best phone I've had to date. Only to be surpassed by the next budget Samsung I'll purchase when this one gets handed down to my nephew.
Value
2
Response from Samsung USBy Social Commerce, November 28, 2023
Hey StarDog22, thank you for sharing your thoughts with us about your Samsung Galaxy A14. We love hearing how happy you are with the overall functionality of your device. We have provided a link to an article about connecting bluetooth devices to your phone. We have also included a link to the Samsung Support Team to assist you directly. Thank you for being a Samsung customer. -Elizabeth
Pair Bluetooth with your Samsung devices
https://www.samsung.com/us/support/answer/ANS00087102/
Samsung Support
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Samsung Community
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Pair Bluetooth with your Samsung devices
https://www.samsung.com/us/support/answer/ANS00087102/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
Cost effective with adequate features
on November 13, 2023
Posted by: NotAVGJoe
[This review was collected as part of a promotion.] The A14 5G is nicely priced with adequate features.
The 5000mAh battery is fast charging with a typical span of up to 3 days between charges under moderate use. When I am using my phone continuously to stream Dolby audio over Bluetooth while web surfing and taking calls, the battery life is much shorter and can discharge in as little as 4 hours.
The phone's internal memory is 64GB and has an SDMicro card slot for additional external storage. Some apps can be moved to external storage to allow for more apps to be installed but may slow the phone down.
The screen resolution is very clear and can be brightened enough to see under sunny conditions and dimmed to spare your eyes in darkness.
The loud speaker is not very loud unless I am isolated in a room with very little ambient noise. The sound quality also has little range but is typical with shallow bass and pitchy treble. When using Bluetooth, the phone is capable of supporting Dolby ATMOS and sounds great! Phone calls are very clear but can also be difficult to hear in noisy areas. The phone supports Wi-Fi calling but has frequently dropped connection in transition between cellular use. I do not recommend using Wi-Fi calling unless on a private network with high signal strength or in areas where cellular service is very poor.
The cameras take very nice photos, and blur reduction works well for high motion images or shaky hands. I haven't taken any videos so I cannot comment on that.
Overall I am very satisfied.
Value
4
Written by a customer while visiting Samsung US