Customer reviews from Samsung US
Samsung - Galaxy A14 5G 64GB (Unlocked) - Black
Average customer rating
4.4
(2,001 Reviews)
Rating breakdown 2,001 reviews
5 Stars
1,207
4 Stars
532
3 Stars
179
2 Stars
46
1 Star
37
57%of customers recommend this product.
(
17 out of
30)
Customer Reviews for Samsung - Galaxy A14 5G 64GB (Unlocked) - Black
Customer Rating
4
This product is decent for work and personal use.
on November 13, 2023
Posted by: ShadowB21
[This review was collected as part of a promotion.] I use my device to go on YouTube to listen to beats and write down music on the Samsung notes. Listening to beats and writing music is a passion for me.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung A14 Cell phone
on November 13, 2023
Posted by: Rjtvjhill4u
[This review was collected as part of a promotion.] Being retired, I wish this phone was available while I was working, this phone the Samsung A14 has all the bells and whistles I use daily.
I am completely moving all my Google apps to Samsung apps as they are far better than what Google offers in my experience, Hey Google is good, but Samsung is far better with performance and reliability the two main functions I prefer that makes my daily activities and appointments so much easier to complete.
I am completely moving all my Google apps to Samsung apps as they are far better than what Google offers in my experience, Hey Google is good, but Samsung is far better with performance and reliability the two main functions I prefer that makes my daily activities and appointments so much easier to complete.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is the perfect price for its quality
on November 13, 2023
Posted by: Jumanji1996
[This review was collected as part of a promotion.] This device has great quality, perfect size, and great pricing. The photos and videos quality is great better than the old version. Easy set up process. It's a great size to watch movies and play games on and it won't bother you if it's in your pocket just the right size for a phone. The memory on the phone itself is great to not to bad camera specs and quality once again are great and for the most part it's a really good phone doesn't really lag keeps up with productivity battery lasts long I would recommend this phone for android users or users who want to leave other brands this is a high quality phone and it's budget friendly great price for the quality and size most deffenetly recommend this product it's great
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great battery life & nice refresh rate.
on November 13, 2023
Posted by: Blurr88s
[This review was collected as part of a promotion.] Pros: Good at streaming at FHD without lag & good color contrast & good brightness that can be easily control to not have eye problems, battery can last for whole day, smooth 90hz refresh rate, good screen 6.6 inches/6.6" FHD+ LCD display, good face camera, good budget phone, good speakers, & is very easy to customize & navigate.
Cons: big chin, only good camera is main, can't go further than 1x zoom unless using macro camera, big bottom bezel, & can't run some games at high settings without crashing and/or lagging.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Exceeded expectations!
on November 13, 2023
Posted by: StarDog22
[This review was collected as part of a promotion.] I always set a very low budget for purchasing phones, not that Samsung doesn't tempt me regularly with offerings like the S23 or their latest touch screen flip phone. I'm just to hard on phones so I refrain. The A14 has exceeded my expectations as far as what you get for your dollar. However gave it two stars as I cannot get my new A14 to reliably connect to my Bluetooth ear buds. They keep disconnecting. When that gets fixed most likely in some update just round the corner it will be the best phone I've had to date. Only to be surpassed by the next budget Samsung I'll purchase when this one gets handed down to my nephew.
Value
2
Response from Samsung USBy Social Commerce, November 28, 2023
Hey StarDog22, thank you for sharing your thoughts with us about your Samsung Galaxy A14. We love hearing how happy you are with the overall functionality of your device. We have provided a link to an article about connecting bluetooth devices to your phone. We have also included a link to the Samsung Support Team to assist you directly. Thank you for being a Samsung customer. -Elizabeth
Pair Bluetooth with your Samsung devices
https://www.samsung.com/us/support/answer/ANS00087102/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Pair Bluetooth with your Samsung devices
https://www.samsung.com/us/support/answer/ANS00087102/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Cost effective with adequate features
on November 13, 2023
Posted by: NotAVGJoe
[This review was collected as part of a promotion.] The A14 5G is nicely priced with adequate features.
The 5000mAh battery is fast charging with a typical span of up to 3 days between charges under moderate use. When I am using my phone continuously to stream Dolby audio over Bluetooth while web surfing and taking calls, the battery life is much shorter and can discharge in as little as 4 hours.
The phone's internal memory is 64GB and has an SDMicro card slot for additional external storage. Some apps can be moved to external storage to allow for more apps to be installed but may slow the phone down.
The screen resolution is very clear and can be brightened enough to see under sunny conditions and dimmed to spare your eyes in darkness.
The loud speaker is not very loud unless I am isolated in a room with very little ambient noise. The sound quality also has little range but is typical with shallow bass and pitchy treble. When using Bluetooth, the phone is capable of supporting Dolby ATMOS and sounds great! Phone calls are very clear but can also be difficult to hear in noisy areas. The phone supports Wi-Fi calling but has frequently dropped connection in transition between cellular use. I do not recommend using Wi-Fi calling unless on a private network with high signal strength or in areas where cellular service is very poor.
The cameras take very nice photos, and blur reduction works well for high motion images or shaky hands. I haven't taken any videos so I cannot comment on that.
Overall I am very satisfied.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
A good somewhat reliable phone
on November 13, 2023
Posted by: Tae123
[This review was collected as part of a promotion.] The phone was great at first because it looked way more updated than my previous Samsung phone. But that's mostly where it ended. My phone cant download alot of apps because it's a older model I guess and sometimes it can't run a app to long before it starts to get hot. I've had this phone so far for about a year and it's reliable it hasn't broken but it did crash a few times. Overall it's a just a good phone.
Value
3
Response from Samsung USBy Social Commerce, November 28, 2023
Hey there Tae123, thank you for sharing your thoughts with us about your Samsung Galaxy A14. We would be happy to help you in any way we can with your device. Without knowing what apps you are attempting to download and use, we recommend reaching out to the software developers to see if there might be additional steps necessary to troubleshoot your device. We have also included a link to the Samsung Support Team to assist with storage expansion and the overall functionality of your device. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Not bad for price
on November 13, 2023
Posted by: Love2blz
[This review was collected as part of a promotion.] I use my phone for everyday use. It is easy to navigate and change different settings if needed. Pictures are pretty clear for being an android. Overall good phone.
Value
3
Response from Samsung USBy Social Commerce, November 28, 2023
Hey there Love2blz, thank you for sharing your thoughts with us about your Samsung Galaxy A14. We are thrilled to hear you are enjoying using your device on a daily basis and enjoying so many of the features. We hope you'll reach out to us if you have any questions or would like to share further thoughts about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US