Customer reviews from brother-usa.com
Brother - P-touch PT-D610BT Wireless Label Printer - Black
Average customer rating
4.6
(55 Reviews)
Rating breakdown 55 reviews
5 Stars
42
4 Stars
9
3 Stars
2
2 Stars
1
1 Star
1
100%of customers recommend this product.
(
24 out of
24)
Customer Reviews for Brother - P-touch PT-D610BT Wireless Label Printer - Black
Customer Rating
5
Great label printer
on September 26, 2024
Posted by: Tom R
from ALEXANDRIA VA
Very capable label printer. I like the interface with phone so you can see what your label looks like before printing. The cut feature to make the label the exact right size is great.
Written by a customer while visiting brother-usa.com
Customer Rating
4
Very nice professional label maker.
on February 3, 2025
Posted by: Big Dog 007
from Cleveland, Ohio
This is a really nice label maker and printer. It's easy to change cartridges and even will print on shrink tube. Using this for a few weeks now, I've made quite a few labels and shrink tubes. I took off one star, should have done two, but at least one is deserved. Bluetooth with Windows laptops is almost impossible to connect. My Android phone connected really easy and works well. This may be a Windows issue, but this is the only BT I have problems connecting with. Also, to me, it seems the software etc is a bit on the old tech side. Really would have liked to see a cloud storage feature to save all your labels too, instead of on the devices separately. The printer device, when using it with its own keyboard etc., reverts to default setting every time, so all the margins, cut lengths, etc, needs changed every time you start a new label. My biggest ugh is the amount of label tape waste for each label....one inch of pre-cut waste. How did this get through the design and approval process? The flipside to that, the tape cartridges are not seriously expensive compared to competition tapes. 20 labels wastes almost two feet of tape. But all in all, I really like the variety of cartridge sizes available, colors, ease of use and quality of the labels created. This is a really nice label maker and I use it regularly.
Written by a customer while visiting brother-usa.com
Customer Rating
3
Great printer, buy over and over again
on February 8, 2025
Posted by: vsc42
The PT-D610BT is the third Brother P-Touch label printer I have purchased. The printers required replacement for no other reason that with newer versions of MacOs, Brother decided to stop supporting the older OS thus requiring throwing out the printer and purchasing new. Additionally Brother changed the tape cartridge such that the older cartridges cannot be used. Planned obsolescence.
Response from brother-usa.comBy Brother Customer Service, February 12, 2025
Thanks for taking the time to review your experience with the Brother PTD610BT. We appreciate your feedback. If you still need assistance, we would like to help. Please contact the Brother USA support team at: https://www.brother-usa.com/support
Written by a customer while visiting brother-usa.com
Customer Rating
1
ABSOLUTELY STUPID!!!!!!
on October 19, 2023
Posted by: Mike C
I have an old P-touch that was able to use TZe Tapes and could also use AV tapes to make paper address labels. This new machine has a pin inside that doesn't allow the use to AV tapes so you cannot make paper address labels. Basically, they want me to buy two machines to do the same function as one old one. I realize it has a host of fancy new features, but one would thing that being able to print address labels would be somewhat of a priority.
Response from brother-usa.comBy Brother Customer Service, October 24, 2023
We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com
Customer Rating
2
Not for professional organizers.
on January 16, 2023
Posted by: Organizing Pro
from Denver
I'm a professional organizer and I need to create lots of labels quickly. This device only allows you to create one label at a time, although you may print duplicates of it. It doesn't allow the option to create multiple unique labels and print and cut them at the same time. Meaning, if I'm labeling a pantry I have to type "Pasta" hit print (then hit it again to confirm I only want one copy of it), then once it's done printing and cutting, delete "Pasta" and type "Rice" then repeat the steps all over again. Printing is fast, but not that fast. And how do you catch all the cuttings when you're on the go? You'd have to have something you carry around with you to catch the labels as you're standing in the pantry/wherever to see what the next label is. The cutting feature is really nice and would be an absolute game changer IF it were possible to print multiple labels at once. If you print multiples of the same label, it can cut in between them, but they're just duplicates, not different words on the labels. Super disappointing because this is one of the few models that allows 1" label tape. But I can't print one label at a time when I have 50-100 to make. If you use it at your desk only and need lots of copies of the same thing, you would like it. But I'm returning.
Written by a customer while visiting brother-usa.com
Customer Rating
4
I like it
on December 2, 2024
Posted by: Charles
about this product
I love everything about this product and how versatile it is,however my only complaint is that I absolutely hate that this is only compatible with alkaline batteries which are one time use only which means they're disposable and that's not cheap if you use this device a lot like I do,I'd highly suggest recalling this product and and making it so it works with all battery types so I can use rechargeable aa batteries in this to save money on batteries,like ....PLEASE FIX THIS!!!!
I love everything about this product and how versatile it is,however my only complaint is that I absolutely hate that this is only compatible with alkaline batteries which are one time use only which means they're disposable and that's not cheap if you use this device a lot like I do,I'd highly suggest recalling this product and and making it so it works with all battery types so I can use rechargeable aa batteries in this to save money on batteries,like ....PLEASE FIX THIS!!!!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Easy to use
on July 1, 2022
Posted by: Lys100
from San Jose
[This review was collected as part of a promotion.] This label maker is super easy to use and the size is not too big. It can be connected by Bluetooth and using app to make my own labels. The quality is sharp and the speed is fast. It can also be connected to a PC with a cable.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Easy to use with lots of options
on July 1, 2022
Posted by: rl05376
from CA, USA
[This review was collected as part of a promotion.] The Brother P-touch PT-D610BT label maker has great connectivity options and is easy to use. I can simply print a label by turning it on, typing some words and pressing Print. I like that it’s so simple to use with the built-in keypad directly. It also supports printing via a smartphone or computer with their app and connecting via Bluetooth or USB.
I was pleasantly surprised to learn that it comes with an AC adapter. Otherwise, it can be used with 6-AA batteries. It has a color display that is bigger and brighter than my previous label maker.
In an office, a label maker is useful in making this clearly labeled and legible for everyone. The label maker also supports different fonts, adding borders, and even barcodes.
It also supports different TZe tape sizes, up to 1 inch wide.
I like having this in the office so everyone can help make things look organized and professional by being clear and legible.
I was pleasantly surprised to learn that it comes with an AC adapter. Otherwise, it can be used with 6-AA batteries. It has a color display that is bigger and brighter than my previous label maker.
In an office, a label maker is useful in making this clearly labeled and legible for everyone. The label maker also supports different fonts, adding borders, and even barcodes.
It also supports different TZe tape sizes, up to 1 inch wide.
I like having this in the office so everyone can help make things look organized and professional by being clear and legible.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com