Customer reviews from Char-Broil, LLC
Char-Broil - Kettleman Charcoal Grill - Black
Average customer rating
4.3
(94 Reviews)
Rating breakdown 94 reviews
5 Stars
66
4 Stars
13
3 Stars
1
2 Stars
6
1 Star
8
84%of customers recommend this product.
(
70 out of
83)
Customer Reviews for Char-Broil - Kettleman Charcoal Grill - Black
Customer Rating
5
Best Ever, Love It!
on September 16, 2016
Posted by: Al Pal
Gender:Male
Level of expertise:Intermediate
Length of ownership:1 week
Simply Great. I am a retired tech writer and the assembly instructions are excellent. I have only had the grill for a week but I have already used it 3-times with perfect results. I fixed my wife's favorite 1-inch pork chops and they were the best ever. This weekend I have family coming and I am doing ribs. Can't wait. Thank You Char-Broil.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, March 5, 2024
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
2
Poor design, No temperature control
on February 20, 2017
Posted by: Phil43
Gender:Male
Length of ownership:1 month
Cannot regulate temp due to the many permanent holes in the kettle and the rear space in the lid. It just flows air unrestricted, and it cannot be changed. Any temp control by the large vent holes is nominal. This may be OK for those who just warm up food; but, if you really want to GRILL a steak, or char a burger, you will not be able to char the surface of the meat, except where the grill marks are. If you get the grill really hot for a semblance of char, needed for a med/rare steak, the "porcelain" finish comes off. I have used this grill 4 times, and am ordering a new grill grate so I can sell this.
No, I would not recommend this to a friend.
Response from Char-Broil, LLCBy Devon P, SME, February 22, 2017
We're very sorry to hear this. We value you as a Char-Broil customer and want you to enjoy using your grill. Has a case been created with us? Please follow this link (ow.ly/SktNu) or give us a call at 1-800-241-7548 and we will be able to best assist.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
3
Nice features but the grill grate coat lacks
on April 28, 2017
Posted by: B Lee
Gender:Male
Length of ownership:3 months
After a few uses the ceramic coated grate started rusting
Response from Char-Broil, LLCBy Devon P, SME, April 28, 2017
We're sorry to hear this. How was this grill cleaned? Was a cover used? Please give us a call at 1-800-241-7548 so that we can best assist with this and help you to get back up and grilling.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5
Owned 8 Charcoal Grills in 20 years, this is it!!
on June 23, 2017
Posted by: Essenarglass
Gender:Male
Length of ownership:1 week
Unbelievable as far as a charcoal. I am absolutely excited about how it thoroughly cook the meat without even being on the heat.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, January 29, 2024
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5
Super Quick
on September 8, 2017
Posted by: Steve1237
Gender:Male
Length of ownership:1 month
Bought it about a month ago. Love the speed of the cooking. The infrared cooks in about half the time as regular charcoal grills and even propane. Flavor is excellent.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, January 25, 2024
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5
Great unit!
on October 26, 2017
Posted by: Davidbob
Gender:Male
Level of expertise:Intermediate
Length of ownership:1 month
I bought this a few months ago wanting to get into a charcoal grill and I LOVE IT. So eassy to use just need to watch where the charcoal is at in reference to the meaqt.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, December 22, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5
Best Charcoal Grill By Far!!!!
on October 27, 2017
Posted by: Tmtymco
Gender:Male
Level of expertise:Intermediate
Bought this Charcoal Grill two years ago and it is still cooking the best food that you will ever eat if you love Charcoal and so many different ways to cook on it and beat the competition, really No Competition can touch it.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, January 22, 2024
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5
No Flare Ups
on October 27, 2017
Posted by: fwgolfer
Gender:Male
Length of ownership:1 week
This charcoal grill is great. You can place food anywhere on the grill and get the same even heat with no flare ups. I love the way you control the heat.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, January 22, 2024
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC