Customer reviews from Char-Broil, LLC
Char-Broil - Kettleman Charcoal Grill - Black
Average customer rating
4.3
(94 Reviews)
Rating breakdown 94 reviews
5 Stars
66
4 Stars
13
3 Stars
1
2 Stars
6
1 Star
8
84%of customers recommend this product.
(
70 out of
83)
Customer Reviews for Char-Broil - Kettleman Charcoal Grill - Black
Customer Rating
5
top warming rack
on June 7, 2015
Posted by: Birdikns
I saw the model at the store had a warming rack included which is one of the reasons I purchased this grill. But at purchase, I see there is no warming rack??? What did they use that would be universal. I love this grill!!!! It is heavy duty and much more stable than other brands and just as portable and convenient to use as the competitors... but why show the model with a warming rack when it don't come with one? Where can I get one. I really like to use warming racks after I have my food seared.
Response from Char-Broil, LLCBy Dustin, SME, June 10, 2015
We're very sorry to hear of the confusion. This Kettleman TRU-Infrared Charcoal Grill does not have a warming rack. Take a look at the Universal Fit Stackable Warming Rack. This is model # 3974891 and it is available on the Char-Broil site. Give us a call at 1-800-241-7548 for more information.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
2
Vent handle broken
on January 5, 2017
Posted by: Markpsa
Gender:Male
Level of expertise:Intermediate
Length of ownership:1 month
I bought my Kettleman in September and have enjoyed using it - about 5- 6 times. However on the last use on 31 December I discovered that the vent handle has come off -not happy about this bad quality. on inspection also finding that the painting is peeling. I don't have the model number
No, I would not recommend this to a friend.
Response from Char-Broil, LLCBy Devon P, SME, January 6, 2017
We're very sorry to hear this. We value you as a Char-Broil customer and want you to enjoy using your grill. Was a case created with us? Whenever an issue is encountered please give us a call at 1-800-241-7548 and we will be able to best assist.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5
Great Charcoal grill
on August 11, 2018
Posted by: PMolina
from Texas
Gender:Male
Level of expertise:Intermediate
Length of ownership:1 week
First time that I have a Char-broil charcoal grill, Very pleased
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, December 22, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5
High quality
on August 20, 2018
Posted by: Big T bone
Gender:Male
Level of expertise:Intermediate
Length of ownership:6 months
It took a little trial and error to get the swing of it, but I've definitely grown to love it
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, December 20, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5
Great Charcoal Kettle Grill
on August 20, 2018
Posted by: Stevie D
Gender:Male
Level of expertise:Intermediate
Length of ownership:6 months
This kettle grill cooks fast and even using very little charcoal. I even cook pizza as it gets over 600 degrees. I would recommend this kettle grill to anyone who likes the taste of BBQ over charcoal compared to gas.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, December 22, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5
great cooking grill
on May 21, 2016
Posted by: sam45acp
Gender:Male
Level of expertise:Intermediate
Length of ownership:1 month
this is a great grill, cooking and cleanup are fast and easy, features like the charcoal grate, ash pan and the cooking grate design are just amazing. fast even heat. this is just a great product all around. my only issue is weak welds on the legs, all three cracked in just a couple months and the grill was never mover a lot, but customer service was great and sent me three new legs. charbroil beef up the legs and this grill would be top of the line for the price.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, March 14, 2024
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5
Fantastic Grill
on July 13, 2016
Posted by: TheMing
Gender:Male
Level of expertise:Intermediate
Length of ownership:6 months
I've had my Char-Broil grill for over a year, and I wished I this was available years ago. I can grill and smoke with this grill, and everything comes out just the way I want. The only problem I have is that I can't find the exact cover to go with it, but I have learned to adapt. I decided to purchase another grill for my daughter, and I'm sure my grandson will be asking for one as well.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, March 5, 2024
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5
Great charcoal grill
on August 18, 2016
Posted by: Nc grillin
Gender:Male
Level of expertise:Intermediate
Length of ownership:1 month
I bought my kettleman grill a month ago.i love it. It was easy to put together and grilling on it is a dream. This kettleman is the secret in charcoal grilling. I wish it was more available in Raleigh nc. I had to search to find one. I hope when I need parts they will be easier to locate. For future consideration I would like to see charbroil come out with a double wall model in the 300 dollar range. By then I will be ready to purchase another charbroiled grill.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, March 1, 2024
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC