Customer reviews from frigidaire.com
Frigidaire - Professional Built-In Convection Microwave Oven with Drop-Down Door - Stainless Steel
Average customer rating
4.3
(40 Reviews)
Rating breakdown 40 reviews
5 Stars
27
4 Stars
6
3 Stars
3
2 Stars
2
1 Star
2
Customer Reviews for Frigidaire - Professional Built-In Convection Microwave Oven with Drop-Down Door - Stainless Steel
Customer Rating
5
Best Mucrowave!
on May 31, 2025
Posted by: JBB66
[This review was collected as part of a promotion.] The microwave has lots of features and it is very quiet. It looks great.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Beautiful Appliance
on June 11, 2025
Posted by: Jtodac1966
[This review was collected as part of a promotion.] Absolutely love this refrigerator. Keeps my food so fresh and makes fantastic ice! Easy to clean and maintain
Response from frigidaire.comBy Maico, Online Outreach Specialist, June 13, 2025
Thanks for the great feedback, Jtodac1966! We're thrilled to hear you love the refrigerator and that it's keeping your food fresh and making great ice. Easy maintenance is a big plus — glad it's been a smooth experience! Your comments are vital to us in improving future appliances.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 16, 2025
Posted by: Kev11
[This review was collected as part of a promotion.] Multiple features to choose from. Works great for baking when the oven is busy!
Response from frigidaire.comBy Jessica, Online Outreach Specialist, July 16, 2025
Thank you for sharing your feedback on the 30" Built-In Convection Microwave Oven! We’re so glad to hear that you’re enjoying the multiple features, and that it’s come in handy for baking when your oven is busy. It’s great to know it’s helping you multitask in the kitchen!
If you ever have any questions or need tips on making the most of your microwave, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
If you ever have any questions or need tips on making the most of your microwave, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
The Mac Daddy of Microwaves
on July 20, 2025
Posted by: DrHix78
[This review was collected as part of a promotion.] The Frigidaire Professional microwave/convection oven is wonderful! It was easy to install and has all the bells and whistles you could dream of. The kids can use it to microwave their favorite lunch with ease. If we want to raise the bar for frozen pizzas, we will use the convection oven for a quick crispy option. The best part is that it looks great in our kitchen!
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 22, 2025
Thanks for sharing your experience! We're thrilled to hear your Frigidaire Professional microwave/convection oven is making life easier—and tastier—for the whole family. It’s great that the kids find it easy to use and that it’s pulling double duty with convection cooking too. If you ever have questions or need support, feel free to reach out via live chat at Frigidaire.com or give us a call at 1-800-374-4432.
– Reed
– Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Microwave
on October 28, 2025
Posted by: Whatever Pop
[This review was collected as part of a promotion.] Its working well
Written by a customer while visiting frigidaire.com
Customer Rating
3
Arcing due to a defective design in the metal turntable
on November 25, 2025
Posted by: Cmb60
As far as cooking it’s great however we’re having to replace the metal turntable for the second time in 3 years due to arcing. The wheels on the turntable seem to bend and melt causing metal on metal and sparks. This part is expensive to replace!!! There needs to be a change and a recall done to replace these trays!!!
Response from frigidaire.comBy Reed, Online Outreach Specialist, November 28, 2025
Hi Cmb60! Thank you for sharing this with us. We’re sorry to hear that you’ve had to replace the metal turntable more than once due to arcing—this certainly isn’t the experience we want for you. We can see that you are currently working with our Customer Care Team toward a resolution. If you need any further assistance, please feel free to contact us via Live Chat or call us at 1-800-374-4432, Monday - Friday, 8:30am – 8pm ET, and Saturday 9am – 6pm ET, and we will dive right in. We look forward to hearing from you! - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it
on December 12, 2025
Posted by: HudsonFam
[This review was collected as part of a promotion.] Reliable, amazing product!
Response from frigidaire.comBy Maria, Online Outreach Specialist, December 15, 2025
Thank you for sharing your feedback! We’re delighted to hear that you find your Frigidaire microwave reliable and amazing.
If you have any questions about its features, need usage tips, or require assistance at any time, please don’t hesitate to reach out to our support team. You can connect with us through Live Chat at Frigidaire.com or call us at 1‑800‑374‑4432, Monday through Friday, from 8:30 AM to 8:00 PM EST. We’re always happy to provide guidance and ensure your appliance continues to perform at its best. Thank you again for your feedback and for choosing Frigidaire! — Maria
If you have any questions about its features, need usage tips, or require assistance at any time, please don’t hesitate to reach out to our support team. You can connect with us through Live Chat at Frigidaire.com or call us at 1‑800‑374‑4432, Monday through Friday, from 8:30 AM to 8:00 PM EST. We’re always happy to provide guidance and ensure your appliance continues to perform at its best. Thank you again for your feedback and for choosing Frigidaire! — Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Accurate temperature
on December 22, 2025
Posted by: Tmctracey
[This review was collected as part of a promotion.] My new oven works great. The temperature is accurate for whatever I’m making. Easy to use controls
Response from frigidaire.comBy Maico, Online Outreach Specialist, December 26, 2025
Thank you for sharing your feedback, Tmctracey! We’re thrilled to hear that your new Frigidaire oven is performing well, with accurate temperatures and easy-to-use controls. Your satisfaction is very important to us!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support team by dialing 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and we hope you have a wonderful rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support team by dialing 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and we hope you have a wonderful rest of your day! - Maico
Written by a customer while visiting frigidaire.com