Customer Reviews for Frigidaire - Professional Built-In Convection Microwave Oven with Drop-Down Door - Stainless Steel
Customer Rating
3
Faulty metal plate. No alternatives
on November 11, 2023
Posted by: Dbo3
[This review was collected as part of a promotion.] Great microwave however the black metal plate is sparking at the wheels and the fitted bottom that meets the turner. It has been on backorder forever and frigidaire doesn't have a cross referenced glass plate the will fit and work w/ the turn table. At least one that they can id. Has anyone found a glass alternative that will spin?
Response from frigidaire.comBy Sam, Online Outreach Specialist, November 13, 2023
Hello! We apologize that this has been your experience. We'd like to learn more about your specific situation and make things right. At your convenience, please connect with us via Live Chat or call us at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST. We look forward to hearing from you!
[This review was collected as part of a promotion.] Salesperson highly recommended both pieces we bought and said that they have had no issues with them. We love the look and the way they cook.
[This review was collected as part of a promotion.] We couldn't be more pleased with this speed microwave. It is much quieter than our old unit, and very handsome. It has all the functionally and style you could want. We replaced our old built in microwave, and this one was just about an inch taller. I cut the top of the cabinet and swapped out the 15 amp receptacle for a 20 amp (on a 20 amp breaker) and we were good to go! Matches the wall oven very nicely.
[This review was collected as part of a promotion.] Like that it is a convection and regular microwave. The button for a quick 30 second increments works great.