Customer reviews from frigidaire.com
Frigidaire - Professional Built-In Convection Microwave Oven with Drop-Down Door - Stainless Steel
Average customer rating
4.3
(26 Reviews)
Rating breakdown 26 reviews
5 Stars
17
4 Stars
5
3 Stars
1
2 Stars
1
1 Star
2
Customer Reviews for Frigidaire - Professional Built-In Convection Microwave Oven with Drop-Down Door - Stainless Steel
Customer Rating
3
Faulty metal plate. No alternatives
on November 11, 2023
Posted by: Dbo3
[This review was collected as part of a promotion.] Great microwave however the black metal plate is sparking at the wheels and the fitted bottom that meets the turner. It has been on backorder forever and frigidaire doesn't have a cross referenced glass plate the will fit and work w/ the turn table. At least one that they can id. Has anyone found a glass alternative that will spin?
Response from frigidaire.comBy Sam, Online Outreach Specialist, November 13, 2023
Hello! We apologize that this has been your experience. We'd like to learn more about your specific situation and make things right. At your convenience, please connect with us via Live Chat or call us at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST. We look forward to hearing from you!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Quit after 2 years
on March 24, 2024
Posted by: The mystery quiter
[This review was collected as part of a promotion.] The oven lasted 2.7 years and it simply quit. A total mystery?
Response from frigidaire.comBy Owen, Online Outreach Specialist, March 25, 2024
Hello The mystery quiter,
Thank you for taking time to provide us your review and experience! We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to the resolution of this issue. To discuss this further. please be on the lookout for an email from us. You may also contact us via Live Chat or phone at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist.
Thank you for taking time to provide us your review and experience! We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to the resolution of this issue. To discuss this further. please be on the lookout for an email from us. You may also contact us via Live Chat or phone at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Delivery Went Well
on April 26, 2023
Posted by: GoGreen1
[This review was collected as part of a promotion.] We haven't installed it yet, but happy with the delivery.
Written by a customer while visiting frigidaire.com
Customer Rating
5
It really works as another oven
on November 26, 2023
Posted by: Jen 15
[This review was collected as part of a promotion.] I loved the look of this microwave and I really needed another oven in the kitchen but didn't have room for another oven and a microwave. I'm so glad I decided to try this option! microwave is great.... and the convection oven function worked perfect for my casserole.
Written by a customer while visiting frigidaire.com
Customer Rating
5
NEW convection microwave oven
on January 8, 2023
Posted by: Marchal3
[This review was collected as part of a promotion.] A+
We are very pleased. Looks great. Functions great.
We are very pleased. Looks great. Functions great.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Fast and Quick
on February 13, 2023
Posted by: DeeDee1356
[This review was collected as part of a promotion.] Like that it is a convection and regular microwave. The button for a quick 30 second increments works great.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Suneetha Kommoji
on March 27, 2023
Posted by: Samkommoji
[This review was collected as part of a promotion.] Nice product
Written by a customer while visiting frigidaire.com
Customer Rating
5
Wonderful appliance
on July 28, 2023
Posted by: PepeH
[This review was collected as part of a promotion.] We couldn't be more pleased with this speed microwave. It is much quieter than our old unit, and very handsome. It has all the functionally and style you could want. We replaced our old built in microwave, and this one was just about an inch taller. I cut the top of the cabinet and swapped out the 15 amp receptacle for a 20 amp (on a 20 amp breaker) and we were good to go! Matches the wall oven very nicely.
Written by a customer while visiting frigidaire.com