Customer reviews from frigidaire.com
Frigidaire - Professional Built-In Convection Microwave Oven with Drop-Down Door - Stainless Steel
Average customer rating
4.3
(36 Reviews)
Rating breakdown 36 reviews
5 Stars
24
4 Stars
6
3 Stars
2
2 Stars
2
1 Star
2
Customer Reviews for Frigidaire - Professional Built-In Convection Microwave Oven with Drop-Down Door - Stainless Steel
Customer Rating
5
Eletrolux Built in Microwave
on November 29, 2024
Posted by: Kacey D
[This review was collected as part of a promotion.] Replaced cooktop/micro and wall oven with Electrolux Professional series. I love the way it looks, and it does such much more than our prior model. I will say that when they came to take out the old Built- in Microwave the cut out was a quarter inch off. So, they would not install. We had to have a handyman come out to make the adjustments to then install the Microwave.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on December 1, 2024
Posted by: MWilcox
[This review was collected as part of a promotion.] Love that it has more functions than just a microwave and the feature of cooling when time expires.
Written by a customer while visiting frigidaire.com
Customer Rating
5
MICORWAVE
on January 25, 2025
Posted by: MINE28
[This review was collected as part of a promotion.] GREAT MICORWAVE. FITS IN THE EXISTING SPOT; EASY TO CLEAN; GOOD FEATURES; BECAUSE ITS A GOOD PRODUCT, RECENTLY BOUGHT A FRIGIDAIRE STOVE TOP
Written by a customer while visiting frigidaire.com
Customer Rating
3
Not user friendly
on February 23, 2025
Posted by: Becki1205
Very difficult to figure out even basic Microwave needs. The display panel is confusing and both my husband and I have had to look at the manual to try to figure out something as simple as defrosting a bagel or heating rice. I would absolutely not have chosen this microwave had I known how
absolutely frustrating and time consuming it is to use.
absolutely frustrating and time consuming it is to use.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, February 26, 2025
Hi, Becki. We're sorry to hear you've had this kind of experience with your appliance. We hope you will let us provide a positive experience moving forward. We always want to make sure that it will be easy for each of our consumers to use Frigidaire products, and we are here if you ever need any help. Kindly reach out to us via chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Slick & efficient
on February 24, 2025
Posted by: AjayN
[This review was collected as part of a promotion.] We just closed on new home , which came with Frigidaire appliances. We really like all of them, especially the microwave.
It is really slick & very efficient compared to one we were using earlier. It also comes with cooling off period, which is nice.
Written by a customer while visiting frigidaire.com
Customer Rating
4
on March 24, 2025
Posted by: CLAIRELYNN
[This review was collected as part of a promotion.] FIND IT SOMEWHAT DIFFICULT TO OPERATE FOR JUST BASIC REHEAT AND COOK. DIRECTIONS ARE CONFUSING.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 26, 2025
Hi, Clairelynn. Thank you for sharing your experience. We’re sorry to hear that the controls and directions have been confusing for basic reheat and cooking. We understand how important it is for an appliance to be easy to use, and we appreciate your feedback.
If you need any assistance with operation or have specific questions, we’d be happy to help! Please feel free to reach out, and we’ll do our best to make things easier for you. Just connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance with operation or have specific questions, we’d be happy to help! Please feel free to reach out, and we’ll do our best to make things easier for you. Just connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on May 13, 2025
Posted by: Mnuss
[This review was collected as part of a promotion.] Love my new microwave. It’s great because it’s also a mini oven!
Written by a customer while visiting frigidaire.com
Customer Rating
2
Worked great…until it didn’t!
on May 21, 2025
Posted by: Srte
Worked great until it didn’t anymore out of the blue! For the price, not worth it.
Response from frigidaire.comBy Christian, Online Outreach Specialist, May 22, 2025
We’re sorry to hear that your experience with the product didn’t meet expectations. We understand how frustrating it is when something stops working unexpectedly, especially after it was performing well.
Please reach out to us directly at [insert contact info], and we’ll be happy to assist with troubleshooting or exploring potential solutions. We would appreciate the opportunity to look into your case further and make sure the issue is addressed promptly. At your convenience, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Please reach out to us directly at [insert contact info], and we’ll be happy to assist with troubleshooting or exploring potential solutions. We would appreciate the opportunity to look into your case further and make sure the issue is addressed promptly. At your convenience, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Written by a customer while visiting frigidaire.com