Customer reviews from lockly.com
Lockly - Flex Touch Smart Lock Replacement Deadbolt with 3D Biometric Fingerprint/App/Physical Key - Satin Nickel
Average customer rating
4.8
(133 Reviews)
Rating breakdown 133 reviews
5 Stars
114
4 Stars
14
3 Stars
5
2 Stars
0
1 Star
0
95%of customers recommend this product.
(
109 out of
115)
Customer Reviews for Lockly - Flex Touch Smart Lock Replacement Deadbolt with 3D Biometric Fingerprint/App/Physical Key - Satin Nickel
Customer Rating
5
I bought it because the branding is subtle
on October 31, 2024
Posted by: Rowan
from New Zealand
Gender:Male
I bought this a month ago. Like the simple clean look to it, closer to a traditional deadbolt, with a subtle logo. Installation instructions were good. Fingerprint sensor sensor has been very reliable. Love the idea that I can leave the house with nothing in my pockets. Not a fan of locking houses period, so it is nice to feel almost like you aren’t.
I would recommend this to a friend!
Written by a customer while visiting lockly.com
Customer Rating
5
Great features
on September 8, 2024
Posted by: Darrell1021
from Abington Pa
Gender:Male
Kids kept losing keys, problem solved. Wish I would have purchased sooner
I would recommend this to a friend!
Written by a customer while visiting lockly.com
Customer Rating
3
Great product only one issue
on September 1, 2024
Posted by: Jt55
from Nsw
Gender:Male
I bought this 1/2weeks ago all in all a good product. One issue is the lock gets caught when automatically locking not sure why so may return it as it an be annoying.
I would recommend this to a friend!
Response from lockly.comBy Ashley L., Lockly Customer Service, September 4, 2024
Hi!
Thank you for your feedback and for choosing our product! I'm glad to hear that you're finding it a good fit overall. I'm sorry to hear about the issue with the lock getting caught during automatic locking—this definitely shouldn't be happening.
It could be due to slight misalignment or installation issues, which we can help troubleshoot. If you’d like, we can guide you through a few steps to adjust the lock or check the alignment.
Please reach out to us at: help@lockly.com
or call us directly at 669-500-8835 and we'll be happy to assist you further.
Thank you for your feedback and for choosing our product! I'm glad to hear that you're finding it a good fit overall. I'm sorry to hear about the issue with the lock getting caught during automatic locking—this definitely shouldn't be happening.
It could be due to slight misalignment or installation issues, which we can help troubleshoot. If you’d like, we can guide you through a few steps to adjust the lock or check the alignment.
Please reach out to us at: help@lockly.com
or call us directly at 669-500-8835 and we'll be happy to assist you further.
Written by a customer while visiting lockly.com
Posted by: Lovestoshop
from Texas
Gender:Female
Verified Purchase:Yes
Lock failed and had to be replaced after four years
No, I would not recommend this to a friend.
Written by a customer while visiting lockly.com
Customer Rating
4
Easy to install and use!
on May 12, 2024
Posted by: Caleb
from South FL
Gender:Male
Love that I upgraded my lock set. Makes it super easy to allow the dog walker and friends to come visit but also regulate entry times. Bluetooth can be spotty but overall a great lock
I would recommend this to a friend!
Written by a customer while visiting lockly.com
Customer Rating
4
Good for the buck
on May 8, 2024
Posted by: Ahmedtet
from Memphis tn
Gender:Male
It is great for the money, it works almost all the time
I would recommend this to a friend!
Written by a customer while visiting lockly.com
Customer Rating
5
Minimalist Fingerprint Deadbolt
on April 12, 2024
Posted by: Kamwana
from Lynchburg, VA
Gender:Male
Served the need for keyless access without the need to remember a code especially living with an elderly parent. Easy to install.
I would recommend this to a friend!
Written by a customer while visiting lockly.com
Customer Rating
5
Awesome lock
on April 7, 2024
Posted by: Jay Fournier
from Grovetown, GA
Gender:Male
Very easy to install. Works flawlessly. Very inexpensive for the quality in my opinion
I would recommend this to a friend!
Written by a customer while visiting lockly.com