Customer reviews from lockly.com
Lockly - Flex Touch Smart Lock Replacement Deadbolt with 3D Biometric Fingerprint/App/Physical Key - Satin Nickel
Average customer rating
4.8
(133 Reviews)
Rating breakdown 133 reviews
5 Stars
114
4 Stars
14
3 Stars
5
2 Stars
0
1 Star
0
95%of customers recommend this product.
(
109 out of
115)
Customer Reviews for Lockly - Flex Touch Smart Lock Replacement Deadbolt with 3D Biometric Fingerprint/App/Physical Key - Satin Nickel
Customer Rating
5
Works well, quick unlock
on June 7, 2025
Posted by: ac6126
Gender:Male
Installed this lock when our old one seemed to be failing, wasn't originally intending to get a smart lock but this is so much more convenient!
I would recommend this to a friend!
Response from lockly.comBy Ashley L., Lockly Customer Service, June 9, 2025
Thanks for sharing your experience! We’re glad you decided to give smart locks a try and that Lockly is bringing you extra convenience. Sometimes a little upgrade makes all the difference! If you have any questions or want tips to get the most out of your new lock, just let us know.
Written by a customer while visiting lockly.com
Customer Rating
5
pleased with lock
on May 20, 2025
Posted by: pilgrim
from Atlanta, GA
Gender:Male
like that i can go working in the yard without having keys on me. when i go around the back i know the door is locked. it's a little too sensitive to moisture and will not unlock with finger until the lock and finger are completely dry
I would recommend this to a friend!
Written by a customer while visiting lockly.com
Customer Rating
5
The lock is clean and simple to use
on May 20, 2025
Posted by: Carson
from Southfield, MI
Gender:Male
The lock was simple to install. The look is clean and contemporary without looking outdated like a lot of technology does after just a few years. The construction is rugged for the consumer market. Operational features via physical or using mobile device make it useful for all members of family.
I would recommend this to a friend!
Written by a customer while visiting lockly.com
Customer Rating
5
Great system, easy to install and use
on May 17, 2025
Posted by: NZ Geek
from NZ
Gender:Male
The only thing I didn’t like is you have to activate warranty as you are finishing installing the lock, I didn’t have my proof of purchase to hand. Would like the option set up warranty within the same day.
I would recommend this to a friend!
Written by a customer while visiting lockly.com
Customer Rating
5
Great product, great price
on May 15, 2025
Posted by: Po the dad
from Australia
Gender:Male
Had for a month now, the teenager kept loosing his keys...
Really easy to install and configure the app, works great with 8 people, battery hasn't dropped in a month so expecting good life.
I would recommend this to a friend!
Written by a customer while visiting lockly.com
Customer Rating
5
Convenient and Easy!
on May 12, 2025
Posted by: Jakey54
from Amelia, Virginia
Gender:Female
This lock is great for my family. No worry about lost keys! Easy to operate and navigate with the app.
I would recommend this to a friend!
Written by a customer while visiting lockly.com
Customer Rating
5
Simple and Robust
on May 8, 2025
Posted by: Neil M
from Sydney, NSW
Gender:Male
Great and robust product at reasonable price.
Simple to install. Easy set up via App.
Fingerprint reader works as per the design.
Highly recommend.
Simple to install. Easy set up via App.
Fingerprint reader works as per the design.
Highly recommend.
I would recommend this to a friend!
Written by a customer while visiting lockly.com
Customer Rating
5
Multiple unlock features
on May 8, 2025
Posted by: Ravl
from Tampa, FL
Gender:Male
I bought it recently to replace 20 years old conventional lock and I really liked functionality to open door in multiple ways, no need to carry keys around, either use finger print or app to open. It requires hub if you want to open remotely, but for our needs, that's not a deal breaker.
I would recommend this to a friend!
Written by a customer while visiting lockly.com