Customer reviews from blackstoneproducts.com
Blackstone - On the Go 17-in. Tailgater Outdoor Griddle - Black
Average customer rating
4.4
(933 Reviews)
Rating breakdown 933 reviews
5 Stars
540
4 Stars
242
3 Stars
110
2 Stars
23
1 Star
18
47%of customers recommend this product.
(
9 out of
19)
Customer Reviews for Blackstone - On the Go 17-in. Tailgater Outdoor Griddle - Black
Customer Rating
2
Not impressed
on August 8, 2025
Posted by: Lynn B
This is my first BLACKSTONE product. I have heard how great BLACKSTONE products are. Well, unfortunately, at this point I cannot say that I agree.
Attempting to assemble my unit which is a 3-in-1 tailgater, I have been going around in circles trying to figure out a issue and have finally concluded that the part that I'm looking to connect my "shock absorber" on is not made correctly as there is no place to connect one end of the shocking absorber.
I'm having to try to communicate with Blackstone but there is no contact phone number. I can only send emails. Bad form! Not good at all on the lousy quality control issue and no immediate means of contacting them.
Furthermore, the missing or replacement parts all show with prices. Obviously a cost does not apply in my case but it just seems insulting that due to their error in making the part, assembling the part, and failing to catch it during quality control is not at the level that I would have expected.
Response from blackstoneproducts.comBy Customer Support, October 1, 2025
Hello, and thank you for leaving a review! We appreciate you pointing this out. It looks like you worked with our team and we were able to get this resolved. If you need anything further, please let us know!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Assembling product
on August 9, 2025
Posted by: Darlene B
Wasn't too bad to assemble. Could have better instructions.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Great product
on August 9, 2025
Posted by: Ian L
My wife bought this for me for my birthday and we took it on our annual week long camping trip. It was amazing, might even replace my propane grill at home!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
So far so good
on August 10, 2025
Posted by: Nelson P
Love cooking veggies on it Eating healthier maybe lol
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Blackstone on the go 17 inch combo
on August 11, 2025
Posted by: Kevin D
Awesome grill for camping with the grill and griddle folds up for easy storage !
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Used only once but results were great
on August 12, 2025
Posted by: Arthur F
Instructions on seasoning were spot on and first time use of grill and griddle were great.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3
Incorrect size of part
on August 14, 2025
Posted by: Joseph B
Unable to use unit due to size of shock bar too big, unable to latch to both sides
Response from blackstoneproducts.comBy Customer Support, September 23, 2025
Hello, and thank you for leaving a review! We appreciate you pointing this out. It looks like you worked with our team and we were able to get this resolved. If you need anything further, please let us know!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
Blackstone grill combo
on August 16, 2025
Posted by: Gudrun J
Purchased for camping. Heavier than expected. A lot of room to grill and use the griddle.
Written by a customer while visiting blackstoneproducts.com