Customer reviews from blackstoneproducts.com
Blackstone - On the Go 17-in. Tailgater Outdoor Griddle - Black
Average customer rating
4.3
(536 Reviews)
Rating breakdown 536 reviews
5 Stars
292
4 Stars
146
3 Stars
73
2 Stars
14
1 Star
11
50%of customers recommend this product.
(
8 out of
16)
Customer Reviews for Blackstone - On the Go 17-in. Tailgater Outdoor Griddle - Black
Customer Rating
5
Not sure what all the complaints are about.
on October 17, 2023
Posted by: JT
from Chicago
Gender:Male
I purchased this for a tailgate over the weekend and had at least 15 people come up to me and ask if they could take a look. This is one of the best tailgate setups that I have ever seen. Took me about 35 minutes to set up myself(2 people would have been ideal) and then about an hour to season it. I was very skeptical to purchase based on the reviews I read but I am so happy that I didn't listen. As far as capacity, I was able to grill 6 huge pub burgers at one time and 10 large Italian sausage at one time.
I would recommend this to a friend!
Response from blackstoneproducts.comBy Avery, October 24, 2023
Thank you so much for this review! We are so glad you like it. If you come across any features that you have feedback on, feel free to send it to support@blackstoneproducts.com.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
2
Wondering on qualities
on April 8, 2024
Posted by: Francisco P
Mending on wheel base poor , all ready pop off , other one looking same
Response from blackstoneproducts.comBy Customer Support, June 12, 2024
Thanks for the review, Francisco. We're sorry to see that wheel pop off, that shouldn't have happened. An agent sent you an email from support@blackstoneproducts.com to get the issue resolved. Feel free to respond to them and they can continue assisting you from there.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
Quality control
on April 6, 2024
Posted by: James R
I can’t wait to use this grill, but when I assembled it I had to ream out a few holes so screws would line up and one hole had to be punch out. The grease drip on the bbq side didn’t drip into grease trap, I had to modify it similar to how the griddle is.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
Grill setup
on April 11, 2024
Posted by: Luc G
Just received the grill yesterday and I set it up but got into a glinched when trying to align the screws on the set of legs. See picture. What do you recommend?
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
Nice
on April 16, 2024
Posted by: Troy G
Assembly was not fun. The shock assembly did not line up, had to drill one side out.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3
poor stand
on April 16, 2024
Posted by: loulou
from south dakota
Very hard to put stand together, instructions make you put legs together then take them off again to put spring loaded tension support on. Stand is very bad. Straight legs would be much easier to do. Not very happy with this item.
No, I would not recommend this to a friend.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
2
Great idea!! But quality could be better
on April 28, 2024
Posted by: Justin D
Great idea of both grill and griddle, But the griddle cover does not line up correctly when closed. The display model at the store were I bought it looked the same way too. Also when you open both lids they scrape each other so something is off.
Written by a customer while visiting blackstoneproducts.com
Posted by: Troy H.
from FL
Gender:Male
Verified Purchase:Yes
Great product, material is firm. Delivery was only problem we had.
I would recommend this to a friend!
Written by a customer while visiting blackstoneproducts.com