Customer reviews from blackstoneproducts.com
Blackstone - On the Go 17-in. Tailgater Outdoor Griddle - Black
Average customer rating
4.3
(538 Reviews)
Rating breakdown 538 reviews
5 Stars
294
4 Stars
146
3 Stars
73
2 Stars
14
1 Star
11
50%of customers recommend this product.
(
8 out of
16)
Customer Reviews for Blackstone - On the Go 17-in. Tailgater Outdoor Griddle - Black
Customer Rating
5
Joe’s BBQ
on March 14, 2025
Posted by: Joe V
Great design
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Camping and Blackstone
on March 15, 2025
Posted by: Kenneth C
Love it!!! Best unit on the market
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3
Blackstone tailgater
on March 16, 2025
Posted by: Luis A
When putting it together, there were many pieces that could have been put together at factory. Directions were good.
Response from blackstoneproducts.comBy Customer Support, April 4, 2025
We appreciate your honest feedback about the assembly of the unit and are glad to hear that the directions worked well for you!
We are always looking for ways to improve our product and our processes. If you have any other concerns or recommendations, please send them to support@blackstoneproducts.com.
We are always looking for ways to improve our product and our processes. If you have any other concerns or recommendations, please send them to support@blackstoneproducts.com.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
2
Assembly
on March 16, 2025
Posted by: Mike P
Assembly was fairly simple until I went to line up the grill box, one corner is not even close to lining up. Shoddy workmanship and poor quality control in my view
Response from blackstoneproducts.comBy Customer Support, April 3, 2025
Thank you for leaving a review! We appreciate you pointing this out and apologize for the grill box not lining up properly for your unit, this definitely should not have happened!
It looks like you worked with our team over the phone and we were able to get this resolved. If you need anything further, please let us know!
It looks like you worked with our team over the phone and we were able to get this resolved. If you need anything further, please let us know!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
Everything in one
on March 18, 2025
Posted by: Adam D
The 3-1 tailgater is the best of all worlds, love it for that, 1 downfall is it's pretty heavy to be "on the go"
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
3 in 1
on March 19, 2025
Posted by: Chad F
Awesome versatile product kids love it for camping!!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3
Damaged
on March 20, 2025
Posted by: Jeff P
Assembly reminded me of putting a gas grill together 30 years ago. Way to hard.
Already rusting. It was a Christmas present and just got warm enough to set it up. Unit is bent and warped. Latch was broken.
Already rusting. It was a Christmas present and just got warm enough to set it up. Unit is bent and warped. Latch was broken.
Response from blackstoneproducts.comBy Customer Support, March 26, 2025
Thank you for leaving us a review! We are sorry to hear that your unit has a broken piece as well as some rust.
It looks like you were able to work with our team over email and get the replacement part that you need! One of our support agents has reached out to you via email about the other issues mentioned so we can get this resolved for you.
We look forward to your reply!
It looks like you were able to work with our team over email and get the replacement part that you need! One of our support agents has reached out to you via email about the other issues mentioned so we can get this resolved for you.
We look forward to your reply!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3
Tailgater
on March 21, 2025
Posted by: Jerry A
Not very impressed. The griddle already warped (domed). Lids are just stamped metal, to flimsy
Response from blackstoneproducts.comBy Customer Support, March 28, 2025
Thank you for leaving us a review! We are always looking for ways to improve our product and our processes. We are sorry to hear that your griddle top is warping!
One of our support agents has reached out to you via email so we can get this resolved for you.
We look forward to your reply!
One of our support agents has reached out to you via email so we can get this resolved for you.
We look forward to your reply!
Written by a customer while visiting blackstoneproducts.com