Customer reviews from blackstoneproducts.com
Blackstone - On the Go 17-in. Tailgater Outdoor Griddle - Black
Average customer rating
4.3
(540 Reviews)
Rating breakdown 540 reviews
5 Stars
295
4 Stars
147
3 Stars
73
2 Stars
14
1 Star
11
50%of customers recommend this product.
(
8 out of
16)
Customer Reviews for Blackstone - On the Go 17-in. Tailgater Outdoor Griddle - Black
Customer Rating
3
Blackstone on the go
on October 21, 2024
Posted by: Lynndee A
Can be hard to get wheel lock off, and it slides when moving. Also you should have a free warranty for at least 2 years
Response from blackstoneproducts.comBy Customer Support, January 17, 2025
Thank you for leaving us a review! We are sorry to hear that. One of our support agents has reached out to you via email so we can get this resolved for you.
We look forward to your reply!
We look forward to your reply!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3
Grease
on October 21, 2024
Posted by: Kevin J
I was disappointed in how the grease didn’t run away from under the grill
Response from blackstoneproducts.comBy Customer Support, January 13, 2025
Thanks for the review! We apologize for any frustration this may have caused.
If you have any other concerns or recommendations, please send them to support@blackstoneproducts.com.
If you have any other concerns or recommendations, please send them to support@blackstoneproducts.com.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
Instructions
on October 26, 2024
Posted by: Sharon C
Not so easy to follow instructions. But we figured out the mistake.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
1
What’s up with warranty
on October 29, 2024
Posted by: Dana D
I won’t buy again if you don’t want to state a warranty and just hit me up for the chargeable warranty.
Response from blackstoneproducts.comBy Customer Support, December 18, 2024
Thank you for leaving a review! We're sorry about the confusion with the warranty. We offer a free 1-year warranty starting at the date of purchase, but you can buy an additional year if you choose.
If you have any additional questions or any concerns, please email us!
support@blackstoneproducts.com
If you have any additional questions or any concerns, please email us!
support@blackstoneproducts.com
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
This is a replacement griii
on October 30, 2024
Posted by: Russell D
I had this grill for over a year and we just loved it,it is our camping grill it does everything! We had to order another one because of the resent hurricanes that destroyed our home. I was sooo upset when I found out that I could not fix the grill from the salt water we had 8 feet of water come to the house. We are now trying to get our house hold back together. We just love this grill!!!
Response from blackstoneproducts.comBy Customer Support, January 15, 2025
We are happy to hear that you are loving your griddle! We truly appreciate your kind words and support.
If you have any future questions or concerns, please reach out to our customer support and we'd be more than happy to assist.
If you have any future questions or concerns, please reach out to our customer support and we'd be more than happy to assist.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Good Times
on November 1, 2024
Posted by: Mari I
Finally time to assemble. Can't wait to use.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
Haven’t used it yet
on November 1, 2024
Posted by: Kaitlin S
It won’t let me register my griddle unless I fill this out. I haven’t used it yet so can’t leave an accurate review. Friends seem to like theirs though, so I’m leaving 4/5.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Tailgator
on November 11, 2024
Posted by: Melissa M
Great for taking camping with the ability to fold down.
Response from blackstoneproducts.comBy Customer Support, November 11, 2024
Thank you so much for this review! We are glad to hear you are enjoying it.
Welcome to the Griddle Nation!
Welcome to the Griddle Nation!
Written by a customer while visiting blackstoneproducts.com