Very satisfied so far with my new Napolean Grill. Easy to assemble, shipped securely, very well made and designed. Heavyweight stainless steel, two searing burners. Get the rotisserie, it works wonderfully.
This is a wonderful grill. I bought it primarily for the stainless grates and warming rack. The infrared burners are tremendous for searing. I was disappointed, especially at this price point that the light-up knobs are blue only instead of the blue and red. I feel also that it wouldn't eat into profits very much if this model came with the cast stainless grates. Buying this was almost as perplexing as buying a computer, as there are a lot of overlaps in the product line. I chose this based on my age, and whether I'll feel like assembling another grill ever again. I'm old. I figured the extra money will hopefully put me together with my final grill. Let's hope so.
Written by a customer while visiting napoleon.com
Customer Rating
5
What a grill !
on August 11, 2023
Posted by: Frank19
from Québec City, Canada
[This review was collected as part of a promotion.] Insane all black look and great overall performance I bought my grill in April and since then I can't think about nothing else than cook on it. First of all even when I am not cooking on it I still enjoy having it as a patio decoration, I Always got tons of questions and compliment about it. The all black finish is incredible. I really enjoy using the back burner to make chese broil on my pizza. This grill get to is temperature in a blink of an eye.
Written by a customer while visiting napoleon.com
Customer Rating
5
Well built, high quality,
on August 13, 2023
Posted by: Juel
from Naples, ME
[This review was collected as part of a promotion.] Bought two Napoleon grills, one for my primary home and one for my vacation home. Also bought one for my son and daughter in law. All are still running well. Most impressed that the auto start still works!
Great grill does everything I needed it to do, except for the ignition starters didn't work from day one have to light it with a propane torch.
Response from napoleon.comBy The Napoleon Team, CS, August 28, 2023
Thank you for reaching out and sharing your feedback on the RSE425RSIBNMK-1-PHM. We are sorry to hear you are experiencing some challenges with your grill. Please email our support team at grills@napoleon.com with your full model and serial number (located on the back of your grill on the rating plate). One of our agents will look into this further for you. Rest assured this can be resolved.
Love this grill! Best grill I ever owned and have had plenty in my 70 years. Still trying to get used to the temperature settings but I'll get the hang of it.
Tired of the waisting money on grills that corrode!
on August 24, 2023
Posted by: Stevie K.
Verified Purchase:Yes
Best medium size grill I’ve ever owned. All the bells and whistles to include 1800% searing station, smoker box, and a rotisserie. Also, the 15 year warranty, makes this grill the best on market for the average family. BZ Napoleon!