Customer reviews from napoleon.com
Napoleon - Rogue SE 425 Propane Gas Grill with Side and Rear Burners - Stainless Steel
Average customer rating
4.7
(95 Reviews)
Rating breakdown 95 reviews
5 Stars
72
4 Stars
16
3 Stars
5
2 Stars
2
1 Star
0
Customer Reviews for Napoleon - Rogue SE 425 Propane Gas Grill with Side and Rear Burners - Stainless Steel
Posted by: France
from North Carolina
Gender:Male
Verified Purchase:Yes
It’s a great product and gets to searing temps! I get a ton of compliments when anyone sees the grill. The built in thermometer is accurate. Heats very quickly and the stainless steel grates make it very easy to keep clean versus cleaning cast iron grates.
The only downsides are:
-Oil gets onto the black matte finish so lots of cleaning to do to keep it looking nice
-The sizzle zone sometimes leaks oil onto the ground from where the gas tub connects to the ceramic burner (depending on how close your meat is to the edges of the grate the oil drops through)
-The knobs do not change color but are lighted nicely
-There isn’t a bottle opener like other models
-Lastly only the non-sizzle zone end table actually folds down. It would have been perfect for my small patio if both sides folded.
-The sizzle zone sometimes leaks oil onto the ground from where the gas tub connects to the ceramic burner (depending on how close your meat is to the edges of the grate the oil drops through)
-The knobs do not change color but are lighted nicely
-There isn’t a bottle opener like other models
-Lastly only the non-sizzle zone end table actually folds down. It would have been perfect for my small patio if both sides folded.
Written by a customer while visiting napoleon.com
Posted by: Anonymous
Verified Purchase:Yes
I had to get the panel replaced by customer service due to rusting. Trying to regulate the heat is a bit difficult as the grill overall runs hotter than I expected.
Written by a customer while visiting napoleon.com
Posted by: JaredB
from Naples, FL
Verified Purchase:Yes
The grill performs very well, hands down the best gas grill I have owned in 30 years. And the matte black looks amazing...until you use the grill for actual cooking. Oil and grease are very obvious on the matte finish (which in hindsight should not have been a surprise, but it was). So if you clean the outside of your grill after every use or the speckled look just doesn't bother you then this is a five+ star grill. Otherwise the standard black might be a better choice.
Written by a customer while visiting napoleon.com
Posted by: Anonymous
from Chicago, Illinois
Gender:Male
Verified Purchase:Yes
I would give this 5 stars if you could change out the grid for the new stainless cast iron grid you find with the p500 model
Written by a customer while visiting napoleon.com
Posted by: Fldaves
Verified Purchase:Yes
I wanted this one particular model after both a long and exhaustive online search as well as visiting several dealers in my area. Although the newer units (in stock)were in the Matt black I wanted this stainless steel model. Only one seller within a 100 mile radius had it in stock but fortunately for me it was deeply discounted! Unboxing and assembly showed the quality and careful thought that went into the manufacturing of this grill. After ownership of just a couple weeks I would unequivocally recommend this grill. I have since purchased the cover, the rotisserie and the charcoal tray!
Written by a customer while visiting napoleon.com
Customer Rating
5
Built to last
on February 8, 2022
Posted by: Dyda
from Montreal
Gender:Female
I bought this Rogue® SE 425 RSIB about 18 months ago. Love the folding side shelf (only one with the infrared side burner). Easy to clean. was able to cook a 13lb spatchcock Turkey! AMAZING!
Also got the charcoal tray (67732), the smoker box (67013) and the griddle (56425) which makes it extremely versatile for a small city balcony!!! Worth every peny!.
Also got the charcoal tray (67732), the smoker box (67013) and the griddle (56425) which makes it extremely versatile for a small city balcony!!! Worth every peny!.
Written by a customer while visiting napoleon.com
Posted by: Phil M
Verified Purchase:Yes
The bbq cooks really well. the one problem I have is that the electrical system for the lights and for lighting the two infrared burners do not work. changed the batteries, checked the connections and also asked by email to get a solution but no reply from napoleon.
Response from napoleon.comBy The Napoleon Team, CS, May 18, 2022
Thank you for reaching out. We are sorry to hear you are experiencing some concerns with your Rogue SE 425. We checked our system and could find a case under your email address. Please ensure you are emailing grills@napoleon.com and you receive an automated email providing you with a case number. If you have done this and you have not received a response yet, please know our support team is working very diligently to assist every customer. We appreciate your patience.
Written by a customer while visiting napoleon.com
Customer Rating
5
Great grille with a few quirks
on June 7, 2022
Posted by: VinnyG
from Clermont FL
Gender:Male
I received my grill about a month ago, and it really is as advertised in its build quality, great looks and grilling ability. The infrared heat zones are a really smart technology and work easily to sear or char. The flat black look is classy, and unique. Two things that are I refer to as quirks are as follows. The first is easy enough to get around, but still mildly irritating, and that is the handle gets so hot you will need a towel or glove to open the grill (strange). now the second issue, I’m trying to find a workaround for (why I’m writing the review), the cooking grids do not fit properly tight enough. Now for grilling it’s not too much of an issue, but during cleaning the rattle around and make a lot of noise, but also make cleaning much harder. I hope someone can give me a solution.
Written by a customer while visiting napoleon.com