Customer Reviews for Napoleon - Rogue SE 425 Propane Gas Grill with Side and Rear Burners - Stainless Steel
Customer Rating
5
Great Grill
on July 7, 2023
Posted by: Henny
from Egg Harbor Township, NJ
I bought this grill to replace my old one and I am pleased with the purchase. The quality on how the grill was built to the btu's to the ease of cleaning its a well designed grill. My friends will be happy the next time they stop over and try somethingfrom the grill.
Written by a customer while visiting napoleon.com
Customer Rating
5
Long Lasting
on July 8, 2023
Posted by: Mimi II
from Laval, Qc
[This review was collected as part of a promotion.] What I like about Napoleon is the quality of their products this is why I bought another one I did not buy too many because they amost last a life time, but this is why I came back with Napoleon.You did it again Napoleon. Thank You!
Written by a customer while visiting napoleon.com
Customer Rating
5
BEST GRILL IVE EVER OWNED!!!!
on July 15, 2023
Posted by: pointbreak66
from O'Fallon MO
[This review was collected as part of a promotion.] MY NAPOLEON IS FANTASTIC...WE LOVE THE FEATURES AND EASE OF USE. MANY OF OUR GUESTS HAVE COMMENTED ON MY UPGRADED BBQ SKILLS. MY GRILL MAKES BE LOOK REALY GOOD!!!WE HAVE RECOMENDED TO A DOZEN PEOPLE AND MANY HAVE THEM WNE TOUT AND BOUGHT ONE!!!
Very satisfied so far with my new Napolean Grill. Easy to assemble, shipped securely, very well made and designed. Heavyweight stainless steel, two searing burners. Get the rotisserie, it works wonderfully.
This is a wonderful grill. I bought it primarily for the stainless grates and warming rack. The infrared burners are tremendous for searing. I was disappointed, especially at this price point that the light-up knobs are blue only instead of the blue and red. I feel also that it wouldn't eat into profits very much if this model came with the cast stainless grates. Buying this was almost as perplexing as buying a computer, as there are a lot of overlaps in the product line. I chose this based on my age, and whether I'll feel like assembling another grill ever again. I'm old. I figured the extra money will hopefully put me together with my final grill. Let's hope so.
Great grill does everything I needed it to do, except for the ignition starters didn't work from day one have to light it with a propane torch.
Response from napoleon.comBy The Napoleon Team, CS, August 28, 2023
Thank you for reaching out and sharing your feedback on the RSE425RSIBNMK-1-PHM. We are sorry to hear you are experiencing some challenges with your grill. Please email our support team at grills@napoleon.com with your full model and serial number (located on the back of your grill on the rating plate). One of our agents will look into this further for you. Rest assured this can be resolved.
Love this grill! Best grill I ever owned and have had plenty in my 70 years. Still trying to get used to the temperature settings but I'll get the hang of it.